Sky customers given free gift after technical issue
The email reads: 'On the evening of 15 May, a technical issue caused some Sky Q boxes to enter standby mode. Our teams acted quickly to resolve the issue and restore services.
'We understand how frustrating it can be to lose access to your favourite shows and channels, and we apologise for any inconvenience this caused. We're taking every step to make sure it doesn't happen again.'
A post shared by Sky TV (@skytv)
Sky has said customers will receive a free gift as an apology for the issue that may have interrupted their TVs.
It said: 'We're gifting you a Sky Store Buy & Keep movie — it's our way of saying thank you for bearing with us.'
To redeem the gift, you need to go to your TV homepage and visit the Sky Store.
Then click on the 'Your Sky Store gift on us' tile and choose a film.
Once you download it, the film 'is yours to keep forever'.
To redeem the offer, you'll need to make sure you choose your gift before Saturday, May 31.
Sky also included some instructions to help customers who might still be experiencing issues with their Sky Q boxes.
Recommended reading:
Coronation Street star spotted on set 7 years after leaving the ITV show
Brits urged to retune TV as channel changes made in latest Freeview update
M&S website reopens after being taken down overnight in fallout from cyber attack
It said: 'If you're still experiencing disruption to your Sky Q services, please try the following steps: Switch off your Sky Q box at the mains, wait for 30 seconds, switch it back on to restore services.
'Please also reboot your main Sky Q box if you're having problems with a connected Mini box.
'Delivering an outstanding entertainment experience is a core promise of Sky. We know we fell short this time and appreciate your understanding while we resolved the problem.'
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Daily Mirror
4 hours ago
- Daily Mirror
Game of Thrones' Alfie Allen issues statement about 'power of love'
Alfie Allen and Shazad Latif are on the run in Sky thriller Atomic (Image: Sky TV) He's conquered Westeros as Theon Greyjoy in Game of Thrones - now Alfie Allen is embarking on an even more perilous mission. In Atomic, Sky's new high-octane thriller, he plays Max, a free-spirited drug trafficker making runs through the Middle East. 'He's a big believer in the power of love and connection between people,' Alfie says. 'But this is interrupted by a crazy stunt that happens in the first 30 seconds of the show.' Thrown into danger from the get-go, Max is ambushed by militants while crossing the Libyan desert - until one spares him. "The first stunt in the series is a massive car crash, which was actually the first day of shooting for me,' he says. 'The car flips over, and that's where I meet the man I call JJ as he won't tell me his name.' Alfie Allen's Max is ambushed by militants in Atomic JJ, played by Shazad Latif, is a mysterious figure hiding out in the desert with a warlord. 'We meet him just as he's being chased by a guy called Rab,' Shazad says. 'He decides to kick it into gear and make a move. That's where he meets Max, who's just had a car crash.' JJ takes Max hostage, sparking a tense, unpredictable road trip across Libya, Algeria and Beirut. Their trail soon reaches deep-cover CIA agent Cassie Elliott, played by The Handmaid's Tale star Samira Wiley. 'She is a Non-Official Cover (NOC) officer with the CIA,' Samira says. 'Her deep cover job is a professor at the American University of Beirut. She's been there for about four years. When she is pulled back into the game, she is in pursuit of Max and JJ because they happen to be in possession of the HEU, (Highly Enriched Uranium).' Samira Wiley plays deep-cover CIA agent Cassie Elliott Yet JJ's motives may not be entirely criminal. 'JJ is on a journey to reconcile with his complex past, his relationship with faith and his own fate,' Shazad says. 'He thinks Max might be a sign of a way out and a way to find a path to redemption.' The unlikely pairing fuels the series' tension. 'Max is constantly trying to get answers from JJ about who he is, and where he is in his life,' Alfie says. 'With Max, you see what you get – JJ is much more secretive and Max is determined to work him out.' Off-screen, however, there was no hostility between Alfie and Shazad. In fact, the pair managed to bond during filming of Atomic with Alfie showering his co-star with praises. 'Working with Shazad has been amazing,' Alfie says. 'We've been very, very fortunate to be able to have a buddy journey project where you get along with your co-star.' Five part series Atomic begins on Sky Showcase and NOW at 9pm on Thursday 28 August. Join The Mirror's WhatsApp Community or follow us on Google News , Flipboard , Apple News, TikTok , Snapchat , Instagram , Twitter , Facebook , YouTube and Threads - or visit The Mirror homepage.
Scottish Sun
15 hours ago
- Scottish Sun
Katie Price's ex Alex Reid leaks video of bankrupt star counting cash as he vows to ‘expose the truth' about star
Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) KATIE Price's ex husband Alex Reid has released a bombshell video appearing to show the model counting piles of cash - while bankrupt. In a shock statement, Alex, 50, told fans he plans to reveal the truth about Katie - just days after Peter Andre broke his 16 year silence on his ex wife. Sign up for the Entertainment newsletter Sign up 4 Alex Reid has shared a bombshell new video 4 He has leaked footage of Katie Price appearing to count cash 4 Katie can be heard talking about her bankruptcy in the video Katie, 47, was declared bankrupt twice in 2019 and then again last year over a huge unpaid tax bill. In the clip, which is believed to have been filmed in 2020, Katie is seen sitting with daughter Princess, telling her she is 'enjoying counting' the wads of money in front of her. There is no suggestion that Katie didn't declare the cash. She boasts "there's loads here … I'm just sorting it out". Katie can then be heard quizzing Princess about what her dad Peter says about her paying school fees. Holding up her middle finger, she tells Princess: 'Your dad can sit on that' Laughing, she continues: 'Does he go on about it a lot? Well it's tough because I'm in bankruptcy to next May now.' Katie married MMA fighter Alex in Las Vegas in February 2010, but the pair split the following year. Alongside the footage, Alex told his followers: "For years, I've watched as stories — many false, exaggerated, or deliberately twisted — have been pushed out into the public. Fake news isn't just a headline, it destroys lives, reputations, and families. "This has been years in the making. Countless hours of collaboration, gathering evidence, and finding the strength to finally stand up and say: enough is enough. Kerry Katona breaks her silence on Katie Price and Peter Andre feud after Princess spoke out about 'unhappy childhood' "I have stayed quiet long enough. Now is the time to speak. This isn't about gossip, this isn't about drama — this is about the truth. "The announcement I'm about to make will challenge the false narratives and shine a light where it has been needed for far too long. "The time for speculation is over. The truth is about to come out." It comes after Katie's ex Peter Andre accused her of making "baseless accusations" against him, and claimed their children Princess and Junior have been in his care since 2018 'for their safety.' Peter finally snapped after Katie moaned about being frozen out of her daughter Princess's blossoming career - and claimed that their kids live with both Pete and her. Revealing his own plans to take legal action, Peter said: "Unfortunately, there are many more lies and baseless accusations that I have yet to address. Those will be dealt with in the coming months." Earlier today it was revealed that another of Katie's ex's Kieran Hayler, 38, is said to be consulting lawyers in a bid to stop her explosive Sky documentary airing next year. Now Kieran and Alex are in contact via an intermediary after a tell-all documentary was announced. A spokesman for the mum of five told The Sun: "Kate is in a much better and clear headspace and is at peace with the situation. "This was in the past and she doesn't feel the need to bring up tit for tat comments, but more importantly she's dealing with this the right way and it's now in her lawyers hands. "Kate will no longer be gaslighted and bullied as she once was..." 4 Katie and Alex had a short lived marriage after a Las Vegas wedding
Scottish Sun
18 hours ago
- Scottish Sun
Cat Deeley takes off wedding ring as she's seen for first time since holiday with male friend and Patrick Kielty split
The star was seen out for dinner with a male friend in Sitges in Spain at the start of the month BYE BYE BLING Cat Deeley takes off wedding ring as she's seen for first time since holiday with male friend and Patrick Kielty split CAT Deeley has taken off her wedding ring as she was seen for the first time since her split with Patrick Kielty, and trip with a male friend. Cat and Patrick - who share sons Milo, seven, and James, five - announced that they were separating last month. 6 Cat Deeley has taken off her wedding ring as she was seen for the first time since her split with Patrick Kielty, and trip with a male friend Credit: BackGrid 6 Cat was spotted without the bling on her left hand while stepping out to run errands in a very chic outfit Credit: BackGrid 6 The TV presenter has instead swapped it onto her right hand, in a nod to this new chapter of her life Credit: BackGrid 6 Cat and Patrick Kielty announced their split earlier this month Credit: Andres Poveda LTD Now photos show This Morning host Cat, 48, without her ring on her wedding finger. The TV presenter has instead swapped it onto her right hand, in a nod to this new chapter of her life. Cat was spotted without the bling on her left hand while stepping out to run errands in a very chic outfit. She had a crisp white shirt on and denim jeans, and wore her hair down in loose waves. The mum-of-two clutched onto her purse while out and about near the former couple's marital home. Cat looked sunkissed following her recent trip to Spain with a hairdresser pal. The star was seen out for dinner with a male friend in Sitges, Spain on August 2 - just days after she and Patrick, 54, split. Onlookers told the Daily Mail how the presenter looked 'crestfallen' during the 'difficult time'. The snaps obtained by the publication show Cat without her wedding ring as she and hairdresser pal Ben Skervin tucked into dinner at restaurant Chiringuito de Garraf. Patrick Kielty 'didn't feel like an equal partner' in failed marriage to Cat Deeley - admitting 'rough patches' they had to work through Ben is a celebrity hairstylist and has worked with the likes of the Spice Girls, Mariah Carey and Madonna. A fellow diner said: 'Cat looked a bit down and a touch crestfallen, not her usual spritely self, which is understandable given her marriage split. 'Her accent was recognisable to a number of Brits at the restaurant, which is popular with celebrities, and she had interacted with a few British kids also dining there 'She clearly needed to be around her nearest and dearest during such a difficult time.' Cat was a no-show at the funeral of Patrick's mother in March, his family 'knew the marriage was over'. One said: 'Whatever rockiness was going on in the marriage, something as momentous as his mother's funeral, you would make up even temporarily and just put your 'best face' on as we say in Northern Ireland. "Cat obviously knew how close Patrick was to Mary and she should have come to be by his side, a hand on his shoulder as he buried his mother. 'The fact that she stayed in London and presented This Morning on the day, it's not been forgotten. At the time of Mary's funeral, Cat insisted she'd stayed in London to be with their sons Milo, seven, and James, five.A spokesman for Cat told the Mail: "Cat remained at home to be there for her two young children before and after school on this very sad day." 6 Cat looked in the zone as she zipped around the shops Credit: BackGrid
