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Alkimi brings billions in ad spend on-chain to fix broken ad ecosystem

Alkimi brings billions in ad spend on-chain to fix broken ad ecosystem

Campaign MEa day ago
Decentralised ad platform Alkimi has partnered with Sui, a blockchain built for mass adoption, to bring billions of dollars in digital advertising revenue on-chain.
Intending to fix a broken ad ecosystem, Alkimi's platform removes opaque intermediaries from the advertising supply chain, redirecting value directly between advertisers and publishers.
The ad platform – which is already seeing mainstream adoption of ad spend on blockchain through brands such as Amazon's AWS, TikTok, Polestar and Currys – exposes where spend was previously lost, bringing transparency, reduced fees and accelerated payments to the digital advertising landscape.
The partnership sees Alkimi adopt the full stack of Mysten-created technologies – including the Sui blockchain, Walrus, Nautilus, and Seal – to bring digital advertising on-chain, advancing one of the largest and most commercially viable sectors and showcasing how these innovations work together to modernise a legacy industry.
Powered by Sui's high-performance blockchain, Alkimi infrastructure will also be able to unlock future opportunities for data monetisation, from licensing models to AdFi innovations.
'Alkimi is fixing a broken digital and advertising ecosystem by bringing it on-chain, and we are proud to be the network chosen for such an important job,' said Christian Thompson, Managing Director at Sui Foundation.
'Sui and its stack ensure the experience for Alkimi and their partners is fast, secure, transparent, and able to function completely on-chain – the only way the benefits of decentralization can be fully realised,' Thompson added.
Each Mysten-created product plays a critical role in bringing this modernised advertising experience to life:
The Sui blockchain is the coordination layer for Alkimi's offering, powering verifiable, outcome-based transactions between advertisers and publishers.
is the coordination layer for Alkimi's offering, powering verifiable, outcome-based transactions between advertisers and publishers. Walrus supercharges Alkimi's capabilities, enabling the platform to scale efficiently by putting data onchain. Currently delivering more than 25 million ad impressions per day, Alkimi is expanding its network of publishers and global brands. Walrus ensures the data infrastructure keeps pace, providing a reliable, cost-effective, and high-performance solution. With real-world advertisers requiring transparency and auditability, Walrus gives Alkimi the foundation to deliver trusted, accurate data at scale.
supercharges Alkimi's capabilities, enabling the platform to scale efficiently by putting data onchain. Currently delivering more than 25 million ad impressions per day, Alkimi is expanding its network of publishers and global brands. Walrus ensures the data infrastructure keeps pace, providing a reliable, cost-effective, and high-performance solution. With real-world advertisers requiring transparency and auditability, Walrus gives Alkimi the foundation to deliver trusted, accurate data at scale. Nautilus allows Alkimi to independently validate ad impressions and run financial reconciliation logic in verifiable trusted execution environments (TEEs) — ensuring advertisers and publishers are paid based on provably accurate delivery data and help ensure agreements between advertisers and publishers are met.
allows Alkimi to independently validate ad impressions and run financial reconciliation logic in verifiable trusted execution environments (TEEs) — ensuring advertisers and publishers are paid based on provably accurate delivery data and help ensure agreements between advertisers and publishers are met. Seal encrypts and manages access to the sensitive ad impression data and related metadata of Alkimi's Fortune 500 clients without relying on centralised services, making a fully on-chain advertising platform possible — protecting brand and publisher confidentiality while keeping the system fully decentralized.
'We had the tech, and we knew it needed to scale, that's when the team at Sui really leaned in,' said Ben Putley, CEO and Co-Founder of Alkimi.
'They understood our vision to rebuild digital advertising into something more transparent and equitable. Bringing it onchain isn't about replicating the legacy systems, it's about giving advertisers, publishers and users a fundamentally better experience, powered by faster, more secure, and decentralised infrastructure,' Putley concluded.
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Alkimi brings billions in ad spend on-chain to fix broken ad ecosystem
Alkimi brings billions in ad spend on-chain to fix broken ad ecosystem

Campaign ME

timea day ago

  • Campaign ME

Alkimi brings billions in ad spend on-chain to fix broken ad ecosystem

Decentralised ad platform Alkimi has partnered with Sui, a blockchain built for mass adoption, to bring billions of dollars in digital advertising revenue on-chain. Intending to fix a broken ad ecosystem, Alkimi's platform removes opaque intermediaries from the advertising supply chain, redirecting value directly between advertisers and publishers. The ad platform – which is already seeing mainstream adoption of ad spend on blockchain through brands such as Amazon's AWS, TikTok, Polestar and Currys – exposes where spend was previously lost, bringing transparency, reduced fees and accelerated payments to the digital advertising landscape. The partnership sees Alkimi adopt the full stack of Mysten-created technologies – including the Sui blockchain, Walrus, Nautilus, and Seal – to bring digital advertising on-chain, advancing one of the largest and most commercially viable sectors and showcasing how these innovations work together to modernise a legacy industry. Powered by Sui's high-performance blockchain, Alkimi infrastructure will also be able to unlock future opportunities for data monetisation, from licensing models to AdFi innovations. 'Alkimi is fixing a broken digital and advertising ecosystem by bringing it on-chain, and we are proud to be the network chosen for such an important job,' said Christian Thompson, Managing Director at Sui Foundation. 'Sui and its stack ensure the experience for Alkimi and their partners is fast, secure, transparent, and able to function completely on-chain – the only way the benefits of decentralization can be fully realised,' Thompson added. Each Mysten-created product plays a critical role in bringing this modernised advertising experience to life: The Sui blockchain is the coordination layer for Alkimi's offering, powering verifiable, outcome-based transactions between advertisers and publishers. is the coordination layer for Alkimi's offering, powering verifiable, outcome-based transactions between advertisers and publishers. Walrus supercharges Alkimi's capabilities, enabling the platform to scale efficiently by putting data onchain. Currently delivering more than 25 million ad impressions per day, Alkimi is expanding its network of publishers and global brands. Walrus ensures the data infrastructure keeps pace, providing a reliable, cost-effective, and high-performance solution. With real-world advertisers requiring transparency and auditability, Walrus gives Alkimi the foundation to deliver trusted, accurate data at scale. supercharges Alkimi's capabilities, enabling the platform to scale efficiently by putting data onchain. Currently delivering more than 25 million ad impressions per day, Alkimi is expanding its network of publishers and global brands. Walrus ensures the data infrastructure keeps pace, providing a reliable, cost-effective, and high-performance solution. With real-world advertisers requiring transparency and auditability, Walrus gives Alkimi the foundation to deliver trusted, accurate data at scale. Nautilus allows Alkimi to independently validate ad impressions and run financial reconciliation logic in verifiable trusted execution environments (TEEs) — ensuring advertisers and publishers are paid based on provably accurate delivery data and help ensure agreements between advertisers and publishers are met. allows Alkimi to independently validate ad impressions and run financial reconciliation logic in verifiable trusted execution environments (TEEs) — ensuring advertisers and publishers are paid based on provably accurate delivery data and help ensure agreements between advertisers and publishers are met. Seal encrypts and manages access to the sensitive ad impression data and related metadata of Alkimi's Fortune 500 clients without relying on centralised services, making a fully on-chain advertising platform possible — protecting brand and publisher confidentiality while keeping the system fully decentralized. 'We had the tech, and we knew it needed to scale, that's when the team at Sui really leaned in,' said Ben Putley, CEO and Co-Founder of Alkimi. 'They understood our vision to rebuild digital advertising into something more transparent and equitable. Bringing it onchain isn't about replicating the legacy systems, it's about giving advertisers, publishers and users a fundamentally better experience, powered by faster, more secure, and decentralised infrastructure,' Putley concluded.

Strategies to Enhance Customer Reviews on Amazon and Noon
Strategies to Enhance Customer Reviews on Amazon and Noon

Hi Dubai

timea day ago

  • Hi Dubai

Strategies to Enhance Customer Reviews on Amazon and Noon

The e-commerce market in the Middle East has grown rapidly over the last few years, with platforms like Amazon and Noon playing a major role in shaping online shopping habits. With more people now comfortable buying everything from electronics to daily essentials online, competition among sellers has intensified. In this crowded digital space, customer reviews have emerged as one of the most influential factors in driving sales. They don't just provide social proof—they build trust, influence decisions, and directly impact how often a product is viewed or purchased. When a shopper lands on a product page, their eyes almost instinctively scan the star rating and scroll to see what others have said. It's no longer just about having a good product; it's about having real people vouch for it. Reviews serve as modern-day word-of-mouth marketing, especially in regions like the UAE and Saudi Arabia, where online consumer behavior is quickly evolving. A product with strong, consistent feedback not only stands out in search results but is far more likely to convert curious visitors into paying customers. While Amazon brings global familiarity and streamlined logistics to the table, Noon has built a strong regional presence by understanding local preferences and providing tailored experiences. Despite their differences, both platforms reveal a shared truth: customers behave similarly when it comes to reviews. They rely on them for validation, reassurance, and decision-making. Whether it's a first-time buyer on Noon or a loyal Amazon Prime customer, the expectation is the same—honest reviews that tell the real story. So, how do sellers stand out and consistently earn those valuable reviews? In this article, we'll break down actionable strategies designed specifically for Amazon and Noon to help you enhance customer feedback, build trust, and ultimately grow your business. Understanding How Reviews Work on Amazon & Noon Both Amazon and Noon give customers the option to share their experiences after making a purchase, but the way they collect, display, and value these reviews can differ. On Amazon, customers can leave feedback for both the product and the seller once their order has been delivered. These reviews appear directly on the product page and play a big role in determining where that product shows up in search results. A high rating not only boosts visibility but also makes shoppers more likely to click and buy. Noon follows a similar approach, allowing buyers to rate the product and comment on their overall experience with the seller. Product reviews are shown on the product's listing page, while seller feedback is displayed on the seller's profile. Behind the scenes, Noon offers sellers a Reputation Management dashboard where they can track average star ratings, see customer comments, and monitor performance trends over time. On Amazon, reviews marked with the 'Verified Purchase' badge hold more weight. This label means Amazon has confirmed the reviewer actually bought the item through their platform, giving potential buyers extra confidence in the authenticity of the feedback. Non-verified reviews are still allowed, but they carry less influence in Amazon's rating system. Noon doesn't show a verified badge, but only customers who have bought the item through Noon can post a review, ensuring that all feedback comes from genuine buyers. Both platforms use a five-star rating system, but they factor in more than just the average of all reviews. Amazon's algorithm gives more importance to recent reviews, verified purchases, and reviewers with a history of providing helpful feedback. Noon also weighs recent feedback more heavily, especially when calculating a seller's overall score, which can influence important factors like eligibility for the Buy Box. Each platform also has unique features that sellers should know about. Amazon's Vine program, for example, invites trusted reviewers—known as Vine Voices—to receive products for free in exchange for detailed, honest reviews. This can help new products gain credible feedback early on. Noon, on the other hand, uses a Seller Score to measure overall performance based on customer satisfaction, product quality, delivery speed, and service reliability. This score is displayed publicly, making it a key trust factor for shoppers. Understanding these differences is essential for sellers who want to get the most out of customer feedback. Knowing how reviews are collected, displayed, and weighted allows you to focus on the type of feedback that will make the biggest impact, both in building trust and driving sales. Strategy #1: Deliver an Excellent Product Experience Positive reviews start with a product that meets expectations. High quality reduces complaints and naturally encourages customers to share good feedback. Accurate titles, clear descriptions, and high-quality images ensure buyers know exactly what they're getting, lowering the risk of disappointment. Keeping listings truthful and consistent with the actual product helps minimize returns, which in turn protects your ratings and builds long-term trust on both Amazon and Noon. Strategy #2: Use Post-Purchase Review Requests On Amazon, the most effective and policy-compliant way to ask for reviews is by using the built-in 'Request a Review' button in Seller Central. This feature sends a standard email directly from Amazon, asking the buyer for both product and seller feedback. It can be used only once per order, between 5 and 30 days after delivery, and is proven to increase review rates without risking policy violations. Noon doesn't offer an automated review request tool, but sellers can send polite follow-up messages through official seller communication channels. These should be short, respectful, and focused solely on inviting honest feedback. The ideal time to send them is soon after delivery, once the buyer has had time to use the product, but while the purchase is still fresh in their mind. Whether on Amazon or Noon, the tone should be neutral, never incentivized, and aimed at encouraging genuine responses. This approach helps gather more feedback while maintaining trust and compliance on both platforms. Strategy #3: Add Review Reminders in Packaging Including a simple insert in your product's packaging can be a subtle and effective way to remind customers to leave feedback, when done carefully to stay within platform policies. On Amazon, it's permitted to thank buyers and neutrally request a review. However, inserts must avoid manipulative language, incentives, or requests for only positive feedback. For example, phrasing like 'If you're happy, please leave a 5‑star review' is a violation. Instead, a neutral message like 'We'd appreciate your honest review' is acceptable. QR codes are allowed too, provided they don't direct buyers off-platform or influence the review content. For Noon, while there's no detailed policy around review inserts, it's best to mirror Amazon-friendly practices. Focus on a simple 'thank you' note or brand story card—avoid incentives or phrases that pressure customers into reviews. Noon prioritizes authenticity and policy compliance, so inserts should reinforce trust without manipulating feedback. What's effective—and safe—is combining a touch of brand personality with a neutral review request (e.g., 'Thank you for choosing us. We'd love your feedback'). This not only aligns with platform rules but also strengthens your brand connection and keeps the request genuine. Strategy #4: Provide Excellent Customer Service Fast, helpful support plays a key role in earning positive customer reviews. When issues arise—whether a late delivery, a damaged product, or confusion about usage—quick empathetic responses not only reduce the chance of negative feedback but can actually deepen customer loyalty. Handling a complaint well can turn a potentially negative experience into something positive. Known as the service recovery paradox , this effect means customers can remember how well you treated them even more than the initial issue. A thoughtful apology, followed by a solution—like a replacement, a refund, or a direct fix—often prompts customers to update their original feedback or leave a supportive review. To encourage reviews after resolving a concern, make sure your tone stays sincere and appreciative. You might say: "Thank you for your patience. We're glad we could make things right. If you're now satisfied, we'd appreciate hearing about your experience." This subtle nudge, after genuine resolution, opens the door for customers to share their positive turnaround. Strategy #5: Leverage Early Review Programs On Amazon, brand-registered sellers using FBA can take advantage of the Amazon Vine Program to gather early, high-quality reviews. Through this program, Amazon sends product samples to trusted reviewers, who then provide honest feedback. Vine reviews are clearly marked and can help build credibility and visibility during a product's launch phase. Noon does not have a formal early review program, but sellers can still encourage reviews for new listings by ensuring the product offers strong value from day one. Clear descriptions, professional images, quick delivery, and attentive customer service create a positive first impression, increasing the likelihood that early buyers will leave feedback. Thanking customers who leave positive feedback is a simple yet powerful way to show appreciation and reinforce a positive impression. A brief, warm acknowledgment reassures buyers and other visitors that their opinions matter. How you respond to negative feedback matters even more. Aim to address issues calmly and professionally—start with empathy, offer a clear solution, and provide a way for the customer to reach out privately if needed. This approach not only helps resolve their concern but also shows potential buyers that you take customer satisfaction seriously. Finally, take a step back and use what you learn from reviews to improve your product or service. Feedback—especially recurring issues—can offer valuable insights into packaging, product quality, or customer confusion. Act on these, and you'll earn better reviews naturally over time. Strategy #7: Use Analytics to Track Review Performance On Amazon, Seller Central offers tools like Customer Reviews and Brand Analytics that help you monitor review trends, spot issues, and understand customer sentiment. You can filter reviews by rating or date and respond to low-rated feedback quickly. The Customer Review Insights feature even reveals which product aspects are praised or criticized, helping you prioritize improvements and spot common issues early. Noon offers a rich suite of analytics as well. Its Product Insights dashboard gives sellers a clear view of sales performance, Buy Box ownership, and inventory status. The Reputation Management section provides detailed breakdowns of product and seller ratings over time, showing exactly where reviews are improving or declining. It also lets you export raw review data, making it easy to spot patterns and address customer concerns quickly. Both platforms give sellers the ability to identify recurring negative feedback—whether it's about packaging, delivery, or product performance—so you can take action before your ratings drop. By tracking these trends and proactively improving areas that generate complaints, you protect your brand reputation and encourage more positive, authentic reviews going forward. Platform Policy Reminders: Stay Compliant Both Amazon and Noon have strict rules to protect the authenticity of reviews. On Amazon, posting fake reviews, using third-party services to inflate ratings, or offering incentives in exchange for feedback is strictly prohibited. Violations can lead to account suspension, permanent bans, and removal of all associated listings. Amazon actively monitors review activity and takes swift action against suspicious behavior. Noon follows the same approach. Sellers are not allowed to offer discounts, free products, or any form of incentive to influence reviews. Requests inside packaging that push for positive feedback can also be considered a violation. Consequences may include product delisting, account suspension, and monetary penalties. In short, the safest approach is to keep all review requests honest, neutral, and compliant with each platform's guidelines. Avoid anything that could be seen as manipulating feedback, and focus on delivering great products and services to earn reviews organically. In the fast-moving world of e-commerce, reviews are more than a reflection of a single purchase—they are a lasting record of how a brand treats its customers. Each review, whether glowing or critical, is an opportunity to demonstrate reliability, transparency, and a genuine commitment to improvement. Sellers who view reviews not as a checklist to complete, but as an ongoing dialogue with their customers, create a foundation that outlasts short-term sales boosts. 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MENA industry reacts after Amazon abruptly exits Google Shopping Ads
MENA industry reacts after Amazon abruptly exits Google Shopping Ads

Campaign ME

time3 days ago

  • Campaign ME

MENA industry reacts after Amazon abruptly exits Google Shopping Ads

Between July 21 and July 23, 2025, Amazon withdrew from virtually all Google Shopping auctions in major global markets, including the United States, the United Kingdom, and Germany. The dramatic move was first brought into sharp public focus by Mohammed Sajjad, Chief Marketing and Digital Officer at Azadea Group, who wrote, 'Amazon didn't reduce bids. Didn't trial a new format. They vanished from approximately 60 per cent of Google Shopping auctions. Overnight. Global. Coordinated.' This development follows a 50 per cent reduction in Amazon's Google Shopping ad spend in the United States in May 2025, suggesting that the July move was the culmination of a carefully orchestrated strategy rather than an impulsive decision. Market backdrop and competitive signals Amazon's withdrawal comes just as holiday shopping ramps up, with 71 per cent of consumers expected to begin before Thanksgiving, up 18 per cent year-over-year. The timing could significantly reshape traffic flows during the industry's most critical quarter, compelling competitors to adapt their campaigns earlier and more aggressively. This move also follows key shifts in Google's advertising ecosystem. In late 2024, Google removed Performance Max's priority over Standard Shopping campaigns, diminishing the dominance of automated ad placements. Simultaneously, Google Lens began serving shopping ads within its 20 billion monthly visual searches, and Perplexity AI entered the market with a one-click, AI-powered shopping assistant. In this context, Amazon's move is widely viewed as a deliberate shift away from paying for visibility on Google, and toward controlling the entire product discovery journey themselves. As Sajjad puts it, 'Amazon didn't tweak a line item — they redrew the map.' Industry leaders weigh in The advertising and e-commerce world responded with a wave of analysis and speculation. Executives and digital leaders interpreted the withdrawal as a calculated signal of Amazon's evolving position in the digital advertising ecosystem. Faheem Ahmad, Head of Growth at Chalhoub Group, framed the move as a data-driven optimisation play with broader implications for ad strategy, saying, 'They presumably spent $50m per year on shopping ads, given a 600 million inventory size. That's $230 per product per day, which is huge. Amazon may only continue advertising its private-label inventory, which represents just 2 per cent of its SKUs.' Asim Shaikh, eCommerce and Digital Leader at iHerb, framed the withdrawal as a structural shift rather than a tactical change. 'I believe this isn't about bid strategy, it's a pure platform power shift. Amazon recently blocked Google's 'Project Mariner' crawler. If Google's AI models train on your content, and you're paying them for traffic? That's a bad deal not only for Amazon but for most established retailers,' Shaikh said. Shaikh added that Amazon likely wants to be 'the first step in search, not the last click'. Strategic tension with Google Faisal Dean, CEO of Assembly's MENA region, contextualised Amazon's withdrawal as part of a broader trend in their relationship with Google. 'This is not the first time Amazon has pulled back spend. However, this seems to be the most drastic to date,' he noted. Dean also pointed to the growing contradiction in Amazon's continued funding of a competitor that is building directly competitive capabilities. 'The strategic contradiction of funding your competitor has become more apparent as Google's AI-powered contextual answers and zero-click queries could put Amazon at risk of over-reliance,' he said. Dean added that while the decision likely includes considerations around MMM (marketing mix modeling), LTV-driven incrementality testing, and seasonality-driven investments, there may also be a forward-looking element at play. He said, 'This could potentially be a future-facing strategy to stop part-funding, both with advertising dollars and data, Google's feature rollouts announced earlier this year, which aim to improve the personalised shopping experience and close the loop within Google itself i.e., stepping onto Amazon's turf, as well as free up millions in advertising spend to re-invest into their own growing retail media offering'. A data-driven power move According to current third-party estimates, Amazon Prime has approximately 220 to 260 million paying members globally, with around 180 million in the United States alone. This accounts for nearly 75–80 per cent of all US households. For many Prime subscribers, the purchase journey starts and ends on Amazon, making Google and other search platforms increasingly irrelevant. As Rasha Hamzeh, Managing Director at the Inhouse Agency, put it, 'Owning discovery, ditching dependency, not a test but a territory grab. Or maybe Amazon's betting that customers no longer need to be acquired. Not fighting for clicks but optimising for loyalty.' Darine Sabbagh, GM of E-commerce at Chalhoub Group, added, 'At their scale, there's enough critical mass in the zMOT journey to just 'Amazon it,' rather than 'Google it' first. Staying on Google may have simply been a way to crowd others out.' Chris Bishop, Ecommerce Director at SQUATWOLF, framed the withdrawal as a defining industry moment, saying, 'The king is dead, long live the king. Amazon stepping back from Google Shopping isn't just a gap in the auction – it may be a once-in-a-cycle shift in category dynamics.' Bishop adds, 'While Amazon tests how far it can pull back from funding Google's coffers without losing its grip on the customer, especially in territories where it has long commanded a disproportionate share of wallet, this could be an Ehrenberg-Bass moment: double down on penetration, win light buyers, and build mental availability while the giant is, perhaps arrogantly, asleep at the wheel.' What's next? With CPCs down 20–40 per cent, competitors are already capturing market share in Amazon's absence. Whether Amazon's self-sufficiency gamble pays off, or simply creates space for rivals to reclaim paid search real estate, remains to be seen. Bilal Adham, Group Vice President of Digital at DP World, sees this as a familiar pattern. Adham said, 'We've seen similar tactics from Shein, Temu, and Alibaba — flooding Google listing ads early on, then pulling back once they'd built a pool of users.' But in Amazon's case, the implications may run deeper. He added, 'If you take a step back, are Amazon telling us they've reached the holy grail of ecommerce? Scale acquisition, then shift to trust, experience, and habit. With app installs, repeat sessions, logged-in users, and CRM, it reduces the need for paid discovery altogether, playing on loyalty and advocacy.' Adham ended with a sharp reflection, saying, 'Back in 2014, Eric Schmidt called Amazon 'Google's biggest search competitor.' For Amazon, that moment may have quietly arrived.' For now, one thing is clear: Amazon has signaled it no longer intends to play by Google's rules. Whether others follow may define the next era of digital commerce. Authored by Nasser Oudjidane, Co-founder and CEO at

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