Latest news with #ConsumerProtectionAct68
The Citizen
6 days ago
- Automotive
- The Citizen
Are there any safe cars left on SA roads? NCC issues another vehicle recall
Lexus warns that the issue greatly increases the risk of an accident, especially at higher speeds. Week after week, the National Consumer Commission (NCC) has issued a product recall of certain car models due to issues that can lead to serious injury. The latest recall is of a Lexus LX600 due to an issue that can greatly increase the risk of an accident, especially at higher speeds. The NCC is a body that protects consumers by ensuring that businesses comply with consumer protection laws and treat customers fairly. The Consumer Protection Act 68 of 2008 safeguards consumers from hazards and ensures their well-being and safety by governing product recalls. The NCC can order a recall if a product is deemed unsafe or poses a potential risk to the public. ALSO READ: Jaguar recalls E-Pace models over tearing airbags Recall of Lexus cars In a statement released on Friday, 1 August, Acting Commissioner Hardin Ratshisusu said Lexus South Africa is recalling 34 LX600 models manufactured between 17 January 2022 and 5 December 2022. These cars were sold through the Lexus South Africa Dealer Network, with distribution across all nine provinces. Lexus South Africa told the NCC that the impacted cars are equipped with a V35A engine that contains crankshaft main bearings, which allow the crankshaft to rotate within the engine assembly while running. Engines in the cars 'During a specific production period, there is a possibility that the engine machining debris of a particular size and amount may not have been cleared from the engine during manufacturing and subsequently contaminated the engine assembly during the production process. 'For these engines, in the affected vehicles, the pressure of the main bearings due to the engine configuration is such that if the machining debris adheres to the bearings and operation continues at higher loads over time, failure of the bearings may occur. 'Consequences include engine knocking, rough idling, failure to start, and in more severe instances, an engine stall while driving, which poses a serious safety risk due to the sudden loss of motive power.' ALSO READ: These VW Polo Sedans and Tarmak basketball hoops are being recalled Engines to be replaced Lexus warns that the issue greatly increases the risk of an accident, especially at higher speeds. 'Owners of the affected vehicles are urged to immediately contact the nearest authorised Lexus dealership. Lexus, as submitted to the NCC, will replace the engine at no cost to the consumer.' Mass Ford recall Ford Motor Company Southern Africa (FMCSA) recently issued a recall affecting four models, totalling 5 718 cars that might be affected by the issues. FMCSA stated that it is recalling EcoSports made between April 2021 and July 2022, Pumas from November 2021 to September 2024, and Rangers, as well as Everests, between June 2022 and March this year. Ford said the cars were not only sold in South Africa, but in other parts of the Southern African Development Community (SADC) nations. The recall of the EcoSport consists of 2 806 units in South Africa, 25 in Botswana and 41 in Namibia over front half shafts. Dearborn states that the front half shafts could have been inserted improperly into the transmission. In the case of the Puma, there are 1 775 cars affected in South Africa, six in Botswana, 13 in Namibia, and two in Eswatini. NOW READ: Here's why VW is recalling 253 Polo sedans – Is yours included?
The Citizen
25-07-2025
- Automotive
- The Citizen
Jaguar recalls E-Pace models over tearing airbags
'According to the supplier, the airbag may tear during deployment due to improper folding during the assembly process.' One of the Jaguar E-Pace models being recalled. Picture: iStock Jaguar Land Rover has notified the National Consumer Commission (NCC) of an airbag issue in the E-Pace models. The NCC is a body that protects consumers by ensuring businesses treat consumers fairly and follow consumer protection laws. The Consumer Protection Act 68 of 2008 protects consumers from hazards and ensures their well-being and safety by governing product recalls. The NCC can order a recall if a product is deemed unsafe or poses a potential risk to the public. ALSO READ: Ford is recalling 2024 Rangers in Southern Africa: Here's why Recall of the E-Pace In a media statement, NCC stated that the cars being recalled are the 2021 to 2024 models due to an issue with the passenger airbag. 'According to the supplier, the airbag may tear during deployment due to improper folding during the assembly process.' Jaguar explained that a torn airbag may reduce occupant protection and increase the risk of injury in a crash. Additionally, a torn airbag could allow hot gases to escape, potentially causing burns to occupants. Visit your nearest dealership Jaguar did not specify how many cars might be affected by the issue. Therefore, it is advisable that those who have bought the cars visit their nearest authorised dealership to have the module and associated components replaced at no charge. Another manufacturer, Ford Motor, is recalling four models, totalling 5 718 cars that might be affected by the issues. Ford Motor Company Southern Africa (FMCSA) announced on Thursday that it is recalling EcoSports made between April 2021 and July 2022, Pumas from November 2021 to September 2024, and Rangers as well as Everests between June 2022 and March this year. Major recall in Africa Ford said the cars were not only sold in South Africa, but in other parts of the Southern African Development Community (SADC) nations. The recall of the EcoSport consists of 2 806 units in South Africa, 25 in Botswana and 41 in Namibia over front half shafts. Dearborn states that the front half shafts could have been inserted improperly into the transmission. In the case of the Puma, there are 1 775 cars affected in South Africa, six in Botswana, 13 in Namibia, and two in Eswatini. The issue involves the fuel line, which may result in an engine stall or, in the presence of an ignition source, a fire. NOW READ: Here's why VW is recalling 253 Polo sedans – Is yours included?
The Citizen
22-07-2025
- Automotive
- The Citizen
Here is why VW is recalling 253 Polo Sedans. Is yours included?
The cars were made available for sale from 11 August 2022. Volkswagen of South Africa has informed the National Consumer Commission (NCC) of a recall of 253 Polo Sedans. This is an addition to the recall of 18 Polo Sedans that was announced last week. NCC spokesperson Phetho Ntaba said the cars were made available for sale from 11 August 2022 to date. 'The recall is due to incorrectly fitted seat belts on the driver and passenger sides.' ALSO READ: Ford is recalling 2024 Rangers in Southern Africa: Here's why Recall of Polo Sedans NCC is a body that protects consumers by ensuring businesses treat consumers fairly and follow consumer protection laws. The Consumer Protection Act 68 of 2008 protects consumers from hazards and ensures their well-being and safety by governing product recalls. The NCC can order a recall if a product is deemed unsafe or poses a potential risk to the public. The first recall was made on 17 July 2025, in which VW stated that the affected vehicles were the Polo sedans. The issue is caused by a mix-up of belt webbing. Seat belts in Polo Sedans 'The NCC received another recall affecting an additional 253 vehicles,' she added. According to VW, the recall is due to a fault in the rear right seat belt; both rear seat belts (left and right) require inspection. Due to the manufacturing issue, the seat belts' restraint function may be severely limited in the event of an accident. 'This could lead to serious or fatal injuries for the driver.' ALSO READ: Did you buy a VW Polo in 2025? It's among six car brands recalled over safety defects Visit VW Those who purchased Polo Sedans from 11 August 2022 are advised to contact a VW-approved dealership for a check. If needed, the affected component will be replaced. 'The success of these recalls is dependent on the response by the motorists of these affected vehicles. 'We remind consumers that the recalls are safety critical; therefore, consumers must respond to any recall with urgency.' NOW READ: Chevrolet cars and Honda motorcycles are being recalled: Here is the list
The Citizen
18-07-2025
- Automotive
- The Citizen
These VW Polo Sedans and Tarmak basketball hoops are being recalled
'The seat belts' restraint function may be severely limited in the event of an accident.' The National Consumer Commission (NCC) has confirmed the recall of Volkswagen Polo Sedan vehicles sold from 11 August 2022 and some Tarmak basketball hoops. NCC is a body that protects consumers by ensuring businesses treat consumers fairly and follow consumer protection laws. The Consumer Protection Act 68 of 2008 protects consumers from hazards and ensures their well-being and safety by governing product recalls. The NCC can order a recall if a product is deemed unsafe or poses a potential risk to the public. ALSO READ: Ford is recalling 2024 Rangers in Southern Africa: Here's why Recall of Polo Sedans Volkswagen of South Africa (VWSA) is recalling 18 Polo Sedans due to an incorrectly fitted seat belt on the driver's side. 'The issue stems from a problem during vehicle manufacturing, which caused a mix-up of belt webbing,' said the NCC. 'As a result, the seat belts' restraint function may be severely limited in the event of an accident.' The NCC added that the issue can lead to serious or fatal injuries for the driver. It is recommended that those who purchased the model contact a VW-approved dealership for a check and, if necessary, a replacement of the affected component. It is not the first time VW has recalled Polo models. The recall in May 2025 affected 905 cars that were sold from 2 April 2025. The latch plates in the cars for the rear seat belt were produced with insufficient hardness. ALSO READ: Chevrolet cars and Honda motorcycles are being recalled: Here is the list Another recall was in June 2025, and it included VW Tiago models. The cars are being recalled because of a faulty part in the gas generators of the front passenger airbag module. 142 Polo and eight Taigo models were affected. 141 Polo cars were made available for sale nationwide from 20 December 2022. Recall of basketball hoop The NCC also confirmed that Decathlon South Africa Sports is recalling the Tarmak B900 box NBA, a basketball hoop. 'According to the supplier, if the red height adjustment crank is removed while the product is being used or handled, the post may fall vertically. 'Consumers are advised not to use the product without the adjustment crank installed and to return the product to the point of purchase for assistance.' NOW READ: Product recall: Toys from Takealot, Toys R Us and e-bike batteries pulled over choking, fire hazards
The Citizen
12-06-2025
- Automotive
- The Citizen
Volkswagen recalls Polo and Taigo models bought in 2022 and 2024
The recall stems from a defect that affects the front passenger airbag module. Volkswagen Group South Africa has notified the National Consumer Commission (NCC) that it is recalling Polo and Taigo vehicles bought in 2022 and 2024. The Consumer Protection Act 68 of 2008 protects consumers from hazards and ensures their well-being and safety by governing product recalls. The NCC can order a recall if a product is deemed unsafe or poses a potential risk to the public. What is wrong with the cars? The cars are being recalled because of a faulty part in the gas generators of the front passenger airbag module. 'In the event of an accident with deployment of the front airbag, there may be a reduced protective effect by the front passenger airbag and an increased risk of injury to the passenger. 'Furthermore, the gas generator housing may burst, or components of the gas generator housing may come loose and cause serious or deadly injuries to vehicle occupants,' said the NCC. ALSO READ: Ford is recalling 2024 Rangers in Southern Africa: Here's why How many cars are affected? VW told NCC that there are 142 Polo and eight Taigo cars affected. 141 Polo cars were made available for sale nationally from 20 December 2022. One Polo and eight Taigo cars were made available for sale from 29 January 2024. Affected consumers are advised to take the following steps: 1. Deactivate the front passenger airbag. 2. Refrain from using the front passenger seat. 3. Submit vehicle to any VWSA-approved dealer for a check and, if necessary, replacement of the affected components. The first recall of Polo This is not the first recall of Polo models. Mid-May Polo Sedans, sold nationally from 2 April 2025, were part of a recall of other cars. VW informed NCC that the latch plates for the rear seatbelt were produced with insufficient hardness. Therefore, in the event of powerful deceleration (accident or hard braking), 'there may be a reduced retention or protective effect and related increased risk of injury.' There are 905 Polos with this issue. Those who purchased the car during the period must contact an approved Volkswagen dealer for a check and, if necessary, replacement of the affected components. NOW READ: Chevrolet cars and Honda motorcycles are being recalled: Here is the list
