Latest news with #CustomerDay
The Star
2 days ago
- Business
- The Star
Cabinet to discuss paper on Bukit Merah water transfer project, says Perak MB
TELUK INTAN: The Cabinet paper on a water transfer project in Bukit Merah to address the critical water shortage problem in northern Perak will be brought to this week's Cabinet meeting. Perak Mentri Besar Datuk Seri Saarani Mohamad said the paper took into account requests and comments from the state government because the water supply is the state's right and knows the best course of action for the project. "The implementation process also needs to give priority to contractors in the state. We have decided that the Energy Transition and Water Transformation Ministry should agree to the collaboration of the Perak State Development Corporation (PKNPk) and Gamuda Bhd as implementers, taking into account the involvement of local small contractors," he said after the Customer Day programme at Teluk Intan Municipal Council Hall in Langkap here on Monday (Aug 11). Saarani said the RM6.2bil water transfer project from Sungai Perak to Bukit Merah, which was implemented through a joint venture between PKNPk and Gamuda, would provide economic benefits to the people of the state. According to Saarani, the project alignment was determined as a result of a series of workshops involving state government representatives to ensure its implementation meets the state's water needs. He said the project would benefit the agricultural irrigation system in northern Perak and meet the water needs of the Kerian Integrated Green Industrial Park (Kigip) in the Kerian district. "I hope this project can be expedited because we want to solve the problem of agricultural irrigation in the north and help with Kigip's water needs. "If there is a surplus (of water), then we will consider selling water to Penang," he said. Last July, Gamuda Bhd through a joint venture with PKNPk was given a mandate by the state government to design, build and operate a water treatment and distribution facility located in Kerian. The project will supply treated water to Kigip while the surplus will be channelled to Penang. It will be implemented through privatisation, where the agreement is expected to be finalised within 90 days, with a minimum concession period of 40 years and is expected to begin operating by 2030. – Bernama
Borneo Post
03-07-2025
- Business
- Borneo Post
AmanahRaya reaffirms service commitment at Kuching customer day
(From fourth right) Yap, Irwan Zulkarnain, Ahmad Feizal, AmanahRaya management and guests pose for a group photo during the launch of the AmanahRaya Open Day. – Photo by Aileen Yap KUCHING (July 3): AmanahRaya Berhad reaffirmed its commitment to customer engagement and service excellence during its Open Day with Customers yesterday at the Kuching branch along Jalan Kulas. AmanahRaya Group managing director Ahmad Feizal Sulaiman Khan emphasised that the initiative served as more than just an information-sharing platform. 'An event like this Customer Day not only aims to share information about the services we offer but also provides an opportunity for us to directly hear from the local community, all of which are vital to enhancing and strengthening the quality of our services in Sarawak,' he said in his speech. Since its establishment in 2015, the Kuching branch has managed over 15,000 estate and trust files, valued at approximately RM300 million as of May 31, 2025. Nationally, AmanahRaya has registered more than 1.2 million wills and successfully resolved over 350,000 estate cases and 67,000 trust files, with a total value exceeding RM21 billion. Ahmad Feizal highlighted several ongoing initiatives to improve customer experience, including upgrading office facilities, expanding digital communication channels, and strengthening human resource capabilities. 'We firmly believe that a strong relationship with our customers is key to ensuring our services remain relevant, user-friendly, and are able to meet the current needs of the Sarawak community,' he added. The event was officiated by political secretary to Deputy Prime Minister Datuk Seri Fadillah Yusof, Irwan Zulkarnain Muhammad Hasbie, and attended by state attorney-general Datu Sri Saferi Ali and AmanahRaya Group Chief Business and Operating officer Jack Yap, along with government and private agency representatives as well as AmanahRaya strategic partners. AmanahRaya is Malaysia's leading trustee services provider, offering will-writing, trust management, and estate administration services since 1921. The company was corporatised under the Amanah Raya Corporation Act 1995. For more information, visit AmanahRaya customer service Kuching lead open day
Borneo Post
06-06-2025
- Automotive
- Borneo Post
Temporary road closures in Sarikei for Car-Free Morning event June 14
Map shows the affected roads during the Car-Free Morning Sarikei programme. SARIKEI (June 6): Several roads in Sarikei town will be closed in conjunction with the upcoming Car-Free Morning Sarikei programme, scheduled for June 14. Sarikei District Council chairman Councillor Stephen Wong Kie Yong in a statement said the programme will take place at the council grounds starting from 6am to 10am. Among the affected roads are Jalan Sentral, Jalan Wharf, Jalan Repok, Jalan Seng Lee, Jalan Getah, Jalan Bersatu, and Jalan Nyelong. 'These closures are to facilitate the 3KM Fun Walk route, which starts from the Sarikei District Council office, passing through the Pineapple Landmark, Nyelong Esplanade, Sarikei Landmark, Kite Park (Taman Layang-Layang), and back to the council office,' said Wong. Other activities lined up for the day include the Fun Walk, Customer Day, and a Used Cooking Oil Collection campaign. 'The objective of this programme is to raise public awareness about the importance of reducing motor vehicle usage, in line with efforts to promote Sarikei as a low-carbon town. 'In addition, the programme also encourages healthy and active lifestyles, while fostering environmental care and awareness of air quality,' he said. He advised members of the public planning to visit Sarikei town on that day to plan their journey in advance, use alternative routes provided, and follow instructions from police officers and traffic marshals at the location. car-free morning road closures Sarikei
The Star
28-04-2025
- Business
- The Star
More Selayang folk shifting towards online payment
Selayang Municipal Council's Customer Day is held on the first Friday of every month. SOME 80% of payments to Selayang Municipal Council (MPS) in March were made online, indicating widespread acceptance of the Selangor government's push towards cashless methods. MPS president Shahman Jalaludin said RM2.33mil was collected online during the month, comprising payment for various fees. Among the biggest contributors were assessment tax (RM1.25mil), business licences (RM245,000), stall rentals (RM292,000) and building planning permits (RM366,000). Speaking to StarMetro after the full board meeting, Shahman said the council would continue to promote cashless payments. 'We also encourage the public, when they come to our headquarters, to pay using our kiosks. 'However, we will still maintain our physical counters as some people still prefer making payments in person,' he said. On a related matter, Shahman said MPS had collected RM58.7mil in assessment tax as of March 31, 87% of the total amount owed. The council had also recouped some RM3mil in assessment arrears, he added, which was one-third of the total owed. He said MPS had issued Form E on March 1 to remind property owners with arrears to settle their outstanding amounts. 'A total of 76,414 forms were issued and the notice period expired on March 31,' he said. 'On April 11, warrants were also issued, warning errant owners that their assets would be seized if they failed to pay up.' Like other local councils, Shahman said MPS, too, regularly sent out a special taskforce on weekends to remind errant owners to pay up. 'Compared to sending reminders and putting messages on noticeboards, we find the taskforce has been more effective at getting arrears settled.' Separately, he said the MPS Customer Day event had been well received. Held on the first Friday of each month, the event enables residents, hawkers and developers, among others, to highlight their concerns to MPS. Though often held at its headquarters, it would take place in other parts of Selayang this year, Shahman said. 'We plan on having three sessions outside MPS. Hopefully, we can get more people to show up.'
Daily Express
28-04-2025
- Business
- Daily Express
SCC strengthens SME support through customer engagement programmes
Published on: Monday, April 28, 2025 Published on: Mon, Apr 28, 2025 Text Size: George (middle) poses with the recipients of SCC's CSR contributions at the event. Sabah Credit Corporation (SCC) strengthened its commitment to empowering small and medium enterprises (SMEs) and fostering closer ties with customers through its Customer Day, SME Empowerment Programme, and Hari Raya Aidilfitri celebration at Alamesra DCC on Monday. SCC Chief Executive Officer Datuk George Taitim Tulas said the event, held as part of the SCC 70th Anniversary Roadshow, aimed to bring the corporation closer to communities across Sabah. He said SCC not only provides financing but also guides entrepreneurs in financial management, loan application processes, and business opportunities to boost competitiveness. Through the SME Empowerment Programme and Customer Day, SCC created direct engagement platforms for customer feedback, helping enhance service quality and maintain relevance in the evolving economic landscape. George reaffirmed SCC's commitment to advancing the state's socio-economic development by empowering entrepreneurship, expanding financing access, adopting new technologies, and ensuring initiatives are inclusive and people-centric. * Follow us on Instagram and join our Telegram and/or WhatsApp channel(s) for the latest news you don't want to miss. * Do you have access to the Daily Express e-paper and online exclusive news? Check out subscription plans available. Stay up-to-date by following Daily Express's Telegram channel. Daily Express Malaysia
