Latest news with #GRAVTY
Hospitality Net
20-05-2025
- Business
- Hospitality Net
Cendyn and Loyalty Juggernaut Up the Ante on Hotel Loyalty with Scalable Enterprise Ecosystem
Cendyn, a global integrated hotel technology and services company, announced today its partnership with Loyalty Juggernaut (LJI) to provide a new level of sophistication to enterprise-level hotel loyalty programs. Integrating Cendyn's industry-leading CRM with Loyalty Juggernaut's GRAVTY® empowers hoteliers to develop and implement a robust, rewards-focused enterprise loyalty program while transforming guest communication and engagement throughout the brand's customer journey. Against a backdrop of global inflation, rising operational costs, and growing competition for share of wallet, this unified platform enables hotels to maximize efficiency while deepening relationships with guests. By reducing the reliance on costly, one-size-fits-all loyalty platforms, this partnership empowers global hotel brands across their digital and physical footprint to gather and utilize loyalty and communication preference data that feeds into a unified guest profile. The complete integration of guest preference data into the CRM from GRAVTY® enables advanced segmentation to deliver loyalty benefits through marketing and messaging connectivity across multiple communication channels. This collaboration precisely targets guest activity, facilitating membership growth and deeper brand affinity, setting a new benchmark for how hotels foster guest loyalty, enhance experiences, and generate sustainable growth. Whether markets shift or guest expectations change, hotels can adapt quickly to changing market conditions and guest expectations with configurable and scalable technology infrastructure. Together, Cendyn and Loyalty Juggernaut offer hotels the ability to harness two complementary platforms that can adapt as loyalty programs evolve. Our partnership is a real game-changer for hospitality loyalty programs. This collaboration is more than an enhanced integration – it is a unified loyalty engagement ecosystem purpose-built for the complexities of modern hospitality and customer interaction. There is no longer a need for guests to 'point-watch' – wherever travelers are in the journey, the system automatically engages and rewards guests based on their unified customer profile. Chris Egan, chief product officer, Cendyn This powerful partnership is the fusion of two best-in-class solutions. We've taken the time to address the complexities in today's guest journey to enable highly scalable, configurable loyalty programs capable of meeting diverse global and regional needs. Hotels can move away from standardized loyalty benefits to reward guests based on how they interact with the brand to easily turn first-time bookers into brand believers. Shyam Shah, CEO, Loyalty Juggernaut Visit Cendyn's and Loyalty Juggernaut's Loyalty offering to learn more. ABOUT CENDYN Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions. Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests, drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions. Cendyn has over 35,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India. To find out more, visit Kim Dearborn View source
CairoScene
03-05-2025
- Business
- CairoScene
Riyadh Air Inks 11 Partnerships to Improve Reach to 125 Countries
Collaborations include a deal with Loyalty Juggernaut, DNATA, Discover the World Momentum and Satguru Representation Services. At the Arabian Travel Market (ATM) 2025 in Dubai, Riyadh Air signed 11 strategic agreements with industry leaders to enhance its reach across 125 countries. The partnerships span sales, distribution, loyalty programs, and cutting-edge travel technologies. Collaborations include a deal with Loyalty Juggernaut, whose AI-driven GRAVTY platform will power personalised rewards, real-time engagement, and dynamic redemption options for passengers. The airline also partnered with global distributors like DNATA, Discover the World Momentum, and Satguru Representation Services to expand its footprint in Europe, Asia, Africa, and Australasia. On the tech front, Riyadh Air joined forces with Amadeus, Sabre, and Verteil Technologies to deploy scalable retail solutions, dynamic pricing, and tailored travel offers. These integrations look to streamline content distribution for travel agents and corporate buyers, moving beyond legacy systems to a mobile-first experience.
Daily Tribune
02-05-2025
- Business
- Daily Tribune
Riyadh Air Secures 11 Global Deals at ATM Dubai
TDT| Dubai Riyadh Air has signed 11 new memoranda of understanding (MOUs) with key travel partners during its participation at the Arabian Travel Market (ATM) in Dubai, expanding its sales and distribution reach to over 125 countries. The airline stated that the agreements aim to strengthen its brand visibility and support the promotion of its flight services in advance of its maiden voyage. 'These agreements reinforce Riyadh Air's determination to be a truly global airline and push the boundaries of travel for our guests,' said Osamah Alnuaiser, Senior Vice President of Marketing and Corporate Communications at Riyadh Air. He added that the airline is 'carefully selecting companies and entities as partners' for the next phase of its journey. Partners named include DNATA, Discover the World Momentum, Aviareps, and Satguru Representation Services. According to the airline, these partnerships are focused on building sustainable, mutually beneficial relationships to provide high-quality travel experiences across Europe, Asia, the Middle East, Australasia, and Africa. The airline also announced a deal with Loyalty Juggernaut, Inc., which will power its upcoming customer loyalty programme. Built on the GRAVTY platform, the system will feature real-time engagement, AI-based personalisation, dynamic earning and redemption features, and a seamless mobile-first interface. Riyadh Air further strengthened its digital strategy by signing agreements with global travel technology providers Amadeus, Sabre, TPConnects, Verteil Technologies, and Air Retailer. These deals are set to support the airline's focus on modern retailing, dynamic pricing, and global access through scalable technology.
Zawya
02-05-2025
- Business
- Zawya
Riyadh Air enters key deals covering 125 countries
Saudi Arabia - Riyadh Air, Saudi Arabia's new national airline, has signed 11 agreements with strategic partners to further innovate the air travel experience, at the Arabian Travel Market (ATM) in Dubai, UAE. The partnerships are across a range of sales and distribution providers in over 125 countries. The completion of the memoranda of understanding (MoU) will enable Riyadh Air to boost its brand visibility while promoting its diverse range of flight services and products. 'These agreements reinforce Riyadh Air's determination to be a truly global airline and push the boundaries of travel for our guests,' said Osamah Alnuaiser – SVP, Marketing and Corporate Communications at Riyadh Air. 'Everyone wants to be a part of the Riyadh Air story, and we are carefully selecting companies and entities as partners that will join us on our journey towards our maiden flight and beyond.' The deals are a strategic move by the airline aimed at significantly enhancing the carrier's offerings. The partnerships are with a variety of renowned organisations, including DNATA, Discover the World Momentum, Aviareps, and Satguru Representation Services. The MoUs are designed to foster sustainable, prosperous, and mutually beneficial relationships that deliver exceptional travel experiences for customers in Europe, Asia, the Middle East, Australasia, and Africa. By collaborating with these industry leaders, Riyadh Air aims to solidify its presence in international markets and ensure travellers enjoy Saudi Arabia's exceptional hospitality, Riyadh Air said. An example of this is Riyadh Air's partnership with leading customer loyalty program, Loyalty Juggernaut. Under the deal, Juggernaut's next-generation program will deliver a personalised, seamless, and rewarding experience for travellers worldwide. The system is powered by the company's cloud-native GRAVTY platform and will feature real-time engagement, AI-driven personalization, expanded partnerships, dynamic earn and redemption opportunities, and a seamless mobile-first experience. Riyadh Air has also partnered with some of the world's leading travel technology distributors during ATM. Agreements have been signed with Amadeus, Sabre, TPConnects, Verteil Technologies and Air Retailer. These technologies will enhance the airline's ability to showcase and distribute scalable modern retailing solutions. These partnerships will highlight dynamic pricing, and personalized travel offers from different global business touchpoints as part of the airline's digital vision and modern distribution strategy. Riyadh Air is fully embracing the potential of these technologies to leverage tech solutions to create an innovative approach to content distribution. By taking this approach, Riyadh Air will be able to simplify the process for a global network of travel agents, corporate buyers, and customers, allowing them to access and sell all products and services seamlessly, thereby breaking away from the limitations of traditional channels, the airline said. "By taking a win-win approach, Riyadh Air ensures that discerning customers can experience unparalleled Saudi hospitality when onboard, complemented by a tailored, real-time travel experience," it added. - TradeArabia News Service Copyright 2024 Al Hilal Publishing and Marketing Group Provided by SyndiGate Media Inc. (
Trade Arabia
01-05-2025
- Business
- Trade Arabia
Riyadh Air enters key deals covering 125 countries
Riyadh Air, Saudi Arabia's new national airline, has signed 11 agreements with strategic partners to further innovate the air travel experience, at the Arabian Travel Market (ATM) in Dubai, UAE. The partnerships are across a range of sales and distribution providers in over 125 countries. The completion of the memoranda of understanding (MoU) will enable Riyadh Air to boost its brand visibility while promoting its diverse range of flight services and products. 'These agreements reinforce Riyadh Air's determination to be a truly global airline and push the boundaries of travel for our guests,' said Osamah Alnuaiser – SVP, Marketing and Corporate Communications at Riyadh Air. 'Everyone wants to be a part of the Riyadh Air story, and we are carefully selecting companies and entities as partners that will join us on our journey towards our maiden flight and beyond.' The deals are a strategic move by the airline aimed at significantly enhancing the carrier's offerings. The partnerships are with a variety of renowned organisations, including DNATA, Discover the World Momentum, Aviareps, and Satguru Representation Services. The MoUs are designed to foster sustainable, prosperous, and mutually beneficial relationships that deliver exceptional travel experiences for customers in Europe, Asia, the Middle East, Australasia, and Africa. By collaborating with these industry leaders, Riyadh Air aims to solidify its presence in international markets and ensure travellers enjoy Saudi Arabia's exceptional hospitality, Riyadh Air said. An example of this is Riyadh Air's partnership with leading customer loyalty program, Loyalty Juggernaut. Under the deal, Juggernaut's next-generation program will deliver a personalised, seamless, and rewarding experience for travellers worldwide. The system is powered by the company's cloud-native GRAVTY platform and will feature real-time engagement, AI-driven personalization, expanded partnerships, dynamic earn and redemption opportunities, and a seamless mobile-first experience. Riyadh Air has also partnered with some of the world's leading travel technology distributors during ATM. Agreements have been signed with Amadeus, Sabre, TPConnects, Verteil Technologies and Air Retailer. These technologies will enhance the airline's ability to showcase and distribute scalable modern retailing solutions. These partnerships will highlight dynamic pricing, and personalized travel offers from different global business touchpoints as part of the airline's digital vision and modern distribution strategy. Riyadh Air is fully embracing the potential of these technologies to leverage tech solutions to create an innovative approach to content distribution. By taking this approach, Riyadh Air will be able to simplify the process for a global network of travel agents, corporate buyers, and customers, allowing them to access and sell all products and services seamlessly, thereby breaking away from the limitations of traditional channels, the airline said.
