Latest news with #GlobalAssure
Hindustan Times
6 hours ago
- Automotive
- Hindustan Times
VinFast partners with Global Assure for roadside assistance, customer support, mobile charging in India
The VinFast VF7 and VF6 will be the first launches from the brand in India and slated to arrive at customer homes by September this year Notify me Vietnamese carmaker VinFast has announced its partnership with Global Assure to strengthen its customer service network in India. Global Assure will provide comprehensive assistance to VinFast vehicle owners, including 24x7 online customer support with a dedicated call centre, nationwide roadside assistance, mobile charging solutions, and mobile service operations for breakdowns and basic repairs. VinFast After-Sales Service In India VinFast says Global Assure is one of the most trusted service providers in the Indian auto sector, and the collaboration promises a seamless after-sales service experience for vehicle owners. The automaker will be entering India later this year with the VinFast VF7 and VF6 electric SUVs. Bookings are slated to begin in July, while deliveries are likely to begin around September this year. Also Read : Vinfast's India strategy detailed - What does the Vietnamese carmaker have in store? (L-R) Pham Sanh Chau, CEO - VinFast Asia with Manish Vij, Co-founder & CEO, Global Assure, which will provide customer support to VinFast vehicle owners in India Commenting on the collaboration, Pham Sanh Chau, CEO - VinFast Asia, said, As VinFast is gearing up to launch its premium electric SUVs - the VF 7 and VF 6 in India market, this partnership underlines the brand's commitment to ensure prompt, dependable, and customer-focused support across the country. Global Assure's strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care. Together, we aim to establish a holistic and reliable electric mobility ecosystem in India that extends beyond our vehicles to offer true peace of mind for our customers." Speaking about the partnership, Manish Vij, Co-founder & CEO, Global Assure, said, 'We are excited to be the trusted partner of VinFast's customer support in India. With Global Assure's extensive expertise in deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service making every journey smoother, safer, and more reassuring for VinFast owners." Also Read : VinFast VF7 First Drive Impressions: Can this XEV 9e rival disrupt the segment? Watch: VinFast VF7 First Look Vietnamese e-SUV all set for India Launch VinFast India Plans VinFast is all set to enter the Indian market later this year. The company will open order books for the VF7 and VF6 electric SUVs from July onwards. The models will be locally assembled at the automaker's upcoming plant in Tamil Nadu, which will have an initial capacity of 50,000 units. Both the VF7 and VF6 will enter highly competitive segments with the former taking on the Mahindra XEV 9e and BYD Atto 3, while the latter will take on the Hyundai Creta Electric, Tata Curvv EV, MG ZS EV and the like. VinFast is expected to announce the prices, sales, and distribution strategy in the coming weeks. Check out Upcoming EV Cars in India. First Published Date: 17 Jun 2025, 19:01 PM IST
India Today
7 hours ago
- Automotive
- India Today
VinFast partners with Global Assure to strengthen customer service network in India
VinFast, the Vietnamese electric vehicle (EV) manufacturer, has announced a strategic partnership with Global Assure to establish a robust and comprehensive customer service infrastructure across India. The move underscores the brand's commitment to delivering top-tier service as it prepares to launch its premium electric SUVs—the VF 6 and VF 7—in the Indian Assure, a mobility and service solution provider, will offer VinFast customers an end-to-end support ecosystem. This includes a 24/7 dedicated call centre, nationwide roadside assistance (RSA), mobile charging services, and on-demand mobile service vans equipped for emergency repairs and customer convenience, VinFast has activated a dedicated toll-free helpline (1800-571-8888) and email support (vfcareindia@ Speaking on the collaboration, Pham Sanh Chau, CEO of VinFast Asia, said, "As VinFast is gearing up to launch its premium electric SUVs - the VF 7 and VF 6 in India market, this partnership underlines the brand's commitment to ensure prompt, dependable, and customer focused support across the country. Global Assure's strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care. Together, we aim to establish a holistic and reliable electric mobility ecosystem in India that extends beyond our vehicles to offer true peace of mind for our customers."Echoing this sentiment, Manish Vij, Co-founder and CEO of Global Assure, added, "We are excited to be the trusted partner of VinFast's customer support in India. With Global Assure's extensive expertise in deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service making every journey smoother, safer, and more reassuring for VinFast owners."advertisementThe company, a subsidiary of Vietnam's Vingroup JSC, has been aggressively growing its EV portfolio, which includes electric SUVs, e-scooters, and e-buses, with a focus on key markets in North America, Europe, and electric vehicle (EV) manufacturer VinFast is set to make its debut in the Indian market with the launch of much-anticipated electric SUVs. The company, which has rapidly gained attention in the global EV market, aims to capture a share of India's electric vehicle market. The company will open bookings for the two EVs this month. VinFast will launch the VF6 and the VF7 in the Indian to Auto Today Magazine
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Business Standard
8 hours ago
- Automotive
- Business Standard
VinFast partners with Global Assure to build EV service network in India
Vietnam's electric vehicle maker VinFast on Tuesday said it has partnered with Global Assure to strengthen its customer service network across India. Under the partnership, Global Assure will oversee delivery of essential customer care services, including a dedicated 24x7 call centre, nationwide roadside assistance (RSA), mobile charging solutions, and on-demand mobile service operations, the company said in a statement. "As VinFast is gearing up to launch its premium electric SUVs - the VF 7 and VF 6 in India market, this partnership underlines the brand's commitment to ensure prompt, dependable, and customer-focused support across the country," VinFast CEO Asia Pham Sanh Chau said. The company is eyeing a launch in India with its VF7 and VF6 models before the festival season this year. "With Global Assure's extensive expertise in deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service...," Global Assure Co-founder & CEO Manish Vijay said. VinFast is investing USD 500 million to set up its manufacturing plant at Tuticorin in Tamil Nadu, which is expected to be completed by the beginning of the second half of 2025. It aims to push up annual production in the country to 1.5 lakh EVs in the coming years to be able to export them to countries in the Middle East and Africa. (Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
NDTV
9 hours ago
- Automotive
- NDTV
Vinfast Signs Global Assure To Improve EV Ownership Experience In India
VinFast, a leading global electric vehicle manufacturer, today announced its collaboration signing 'Global Assure' to strengthen its customer service network across India. Global Assure is one of India's most trusted customer service providers. This collaboration is designed to deliver comprehensive customer support and innovative mobility solutions across the Indian market, reinforcing VinFast's commitment to an exceptional customer experience in the rapidly growing electric vehicle segment. Through this association, Global Assure will oversee the seamless delivery of essential customer care services, including a Dedicated 24x7 Call Centre, nationwide Roadside Assistance (RSA), Mobile charging solutions, and on-demand Mobile service operations. These services will be accessible to VinFast customers across the country, ensuring quick, reliable, and convenient support anytime and anywhere. All the above services will be connected through Toll Free No 1800-571-8888 and email - vfcareindia@ for customer convenience. Commenting on the collaboration, Mr. Pham Sanh Chau, VinFast CEO Asia said, As VinFast is gearing up to launch its premium electric SUVs - the VF 7 and VF 6 in India market, this partnership underlines the brand's commitment to ensure prompt, dependable, and customer-focused support across the country. Global Assure's strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care. Together, we aim to establish a holistic and reliable electric mobility ecosystem in India that extends beyond our vehicles to offer true peace of mind for our customers." Signing the partnership, Manish Vij, Co-founder & CEO, Global Assure, said, "We are excited to be the trusted partner of VinFast's customer support in India. With Global Assure's extensive expertise in a deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service, making every journey smoother, safer, and more reassuring for VinFast owners." The comprehensive service portfolio will include: 24/7 Customer Support: A dedicated call centre staffed with trained professionals to address customer queries and provide immediate assistance around the clock. Nationwide Roadside Assistance: Emergency roadside support services are available across India, ensuring customers are never stranded regardless of location. Mobile Charging Solutions: On-demand mobile charging services to provide convenient charging options wherever customers may need them. Mobile Service Operations: A dedicated fleet of emergency support mobile Vans are equipped to ensure prompt on-site visits and assistance to customers during unexpected breakdowns for basic repair needs.
Time of India
10 hours ago
- Automotive
- Time of India
VinFast, Global Assure partner for after-sales EV support: Repairs, mobile charging & more
VinFast, Global Assure partner for after-sales EV support. Electric vehicle manufacturer VinFast has partnered with customer service provider Global Assure to enhance its after-sales support across India. The tie-up comes ahead of the brand's upcoming launch of the VF 7 and VF 6 electric SUVs. As part of the partnership, Global Assure will manage a range of support services for VinFast owners. These include a 24x7 dedicated call center, all-India roadside assistance (RSA), mobile charging units, and on-demand mobile service vans for basic repairs. All services will be accessible via a toll-free number and email support. The launch is expected to happen before the festive season this year. The company is investing $2 billion to set up a manufacturing plant in Thoothukudi, Tamil Nadu. In the first phase, the plant will be able to produce 50,000 vehicles a year, with plans to ramp it up to 1.5 lakh units later. VinFast VF7, VF6 Review: Good for India or not?| TOI Auto by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Gạch lát sàn cao su mới trong năm 2025 - Lắp đặt dễ dàng! Gạch | Quảng cáo tìm kiếm Tìm Ngay Undo VinFast's India plans go beyond just selling EVs. It aims to create a full EV ecosystem that includes charging stations, service support, and a strong dealership network - even in smaller cities across the country. As part of its debut in India, the company is planning to launch two models, of which the VF7 will hit the showrooms first, followed by the VF6. The VinFast VF7 is a five-seater electric SUV with a sleek crossover-style design and signature V-shaped LED lighting. It will likely be available in two variants: Eco and Plus. The Eco version gets a single motor driving the front wheels, producing 204 hp. The Plus variant comes with dual motors and all-wheel drive, offering a higher output of 354 hp. Both versions use a 75.3kWh battery, with a claimed range of 450km for the Eco and 431km for the Plus. Discover everything about the automotive world at Times of India .
