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Millions of Brits could get £1,000s in compensation from six lawsuits – from Mastercard fees to loans, can you claim?
Millions of Brits could get £1,000s in compensation from six lawsuits – from Mastercard fees to loans, can you claim?

Scottish Sun

time02-08-2025

  • Business
  • Scottish Sun

Millions of Brits could get £1,000s in compensation from six lawsuits – from Mastercard fees to loans, can you claim?

Read on to find out which lawsuits are ongoing and if you are due compensation RECLAIM YOUR CASH Millions of Brits could get £1,000s in compensation from six lawsuits – from Mastercard fees to loans, can you claim? MILLIONS of Brits could get thousands of pounds in compensation after being overcharged on their loans or bills. Several major collective lawsuits have been launched in the past year and consumers may be able to cash in. 1 You could be in line for compensation from one of these class action lawsuits These legal cases are called class action lawsuits and help to chase compensation for millions of consumers that have been let down by companies. In these cases one person usually takes a company to court on behalf of all consumers. The cases have become popular in the UK after changes introduced in the Consumer Rights Act 2015. The act allowed a new 'opt-out' collective action system in the UK, which lets groups of consumers pursue claims against companies for breaches of competition law, including fixing prices or restricting supply. Scott Dixon, who runs The Complaints Resolver, said: 'Many familiar names including easyJet, VW and M&S have been caught up in these class action claims. 'You may only get a few hundred pounds, but it's power in numbers.' It is worth noting that legal cases can take time to go to trial and pay out customers. If you are affected by a class action lawsuit then you do not need to do anything to get compensation if the claim is successful. We have rounded up the cases that are currently ongoing and those that could lead to you getting your money back. Homeowners hit with 'secret' insurance charges Some 20,000 people who own flats in the UK are taking legal action against the companies that own their apartment blocks. Legal letters claim freeholders - the building owners - took commission fees when they arranged the building insurance. The freeholders were allegedly paid the fees by insurance companies in exchange for buying their products. These were then added to the cost of the buildings insurance by the freeholders or their agents, and the total amount was then charged to the flat owners in the form of service charges without their knowledge, the leaseholders claim. The flat owners believe this was secretly added to the service charges they paid. Collective claims for compensation Lawsuits that result in compensation for many people are often referred to as "class actions". In England and Wales a Group Litigation Order (GLO) is often used for this kind of lawsuit. Collective Proceedings Orders (CPOs) are also used for claims of breaching competition law. Collective action has been made easier under the UK's Consumer Rights Act 2015. It means the courts can treat similar claims as one, rather than having hundreds or even thousands of separate individual claims. There are a number of stages to bringing this kind of lawsuit, including the courts needing to give permission. Both sides can also appeal decisions at various stages making it a lengthy process with no guarantee of a payout. Lawyers have urged Brits to join several other collective claims for compensation in recent years. There is no cost to sign up, but the firm will usually take a cut of any payout if the claim is successful to cover legal costs. There's no guarantee of a payout and collective claims of this type have not yet been fully tested in court. Lawyers have suggested that each flat owner could be awarded up to £3,500 in compensation. They have also suggested that up to 900,000 homeowners who own flats in multi-occupancy blocks could be affected. Velitor Law, the firm taking the class action lawsuit, has written to four of the UK's largest freeholders - E&J Estates, Consensus Business Group, Long Harbour and Ground Rents Income Funds - to recoup the fees. It is expected that around two dozen landlords, who control the leaseholds for close to 900,000 homes, may be subject to the Leaseholder Action claim. The claim seeks to recover a minimum of six years' worth of commissions from landlords. However, lawyers have applied to suspend the usual period of limitation, which in certain cases could see the claim stretch back as far as 1997. Liam Spender, the lawyer at Velitor Law, said: 'This first set of landlords are now on notice of this claim and they are now going to have to answer in court.' The firm said a second tranche of legal letters to landlords will be issued before the end of the year. The Sun has contacted all four freeholders involved for comment. They all deny any wrongdoing. Shoppers overcharged by credit card companies Millions of shoppers are due to receive £70 each after a tribunal approved a settlement in a lawsuit against Mastercard. The verdict came after a long-running legal case dating back almost a decade. The action was brought by Walter Merricks, a former financial ombudsman, who argued that shoppers were charged higher prices after fees were wrongly levied on transactions made between 1992 and 2008. You do not need to have owned a Mastercard at any point to be eligible for compensation. Consumers can claim compensation if they lived in England, Wales or Northern Ireland for at least three months between June 1997 and June 2008. They need to have bought goods or services from UK businesses that accepted Mastercard credit cards. For those who live in Scotland the starting point is May 1992. The settlement is worth £200million and half of this has been ringfenced for consumers, who have until the end of the year to claim. Around 2.5million people are expected to come forward. If this number does make a claim they will each receive £45. But if fewer people apply then the payments will be capped at £70 per person. iPhone users could get share of £3billion lawsuit Consumer group Which? is leading a claim against Apple on behalf of 40million UK customers. The £3billion class action lawsuit claimed the tech giant breached competition law by 'forcing its iCloud services on customers'. It said Apple encouraged users to sign up for an iCloud subscription to store photos, videos and other data, which meant it favoured its own products. Which? argued the company also made it difficult for customers to use other products, which ultimately stifled competition. The consumer group said it is acting on behalf of all UK consumers that used iCloud from October 1, 2015. The first court date in the claim will be heard in the Competition Appeal Tribunal on November 19-21. During the hearing the tribunal will decide whether Which?'s legal claim against Apple is appropriate to go ahead on a 'collective' basis. Energy bill-payers could be due hundreds of pounds A former head of the UK's gas regulator is leading a claim against energy companies on behalf of customers. Clare Spottiswoode has been authorised by the Competition Appeal Tribunal to act as the class representative in the lawsuit, which she hopes will prove that households were overcharged for their energy between 1999 and 2009. The overcharging comes as a result of companies which sold high voltage and underwater electricity cables running a cartel. They were fined for doing this by the European Commission in 2014. Anyone who has paid an energy bill in Britain since 2001 is eligible to be included in the lawsuit. Lawyers hope to recoup hundreds of millions of pounds. Victims of data breaches could get thousands There are several actions against firms that have been negligent by allowing data breaches, which put customer information at risk. Among them is a collective action against Marks & Spencer after its data breach earlier this year. The proceedings are being led by Patrick McGuire, a partner at Thompsons Solicitors, on behalf of Scottish victims of the hack. The hack exposed sensitive customer information and left hundreds of people worried about their online safety. It is unclear how much victims could be entitled to as the case is still in its early stages. Compensation for mis-sold car finance loans Thousands of motorists will get a share of £20billion in compensation for undisclosed broker commission arrangements. The Court of Appeal ruled in October that the firms broke the law by not telling borrowers about the broker commission terms. This is because banks allowed car dealerships and brokers to set their own interest rates on loans. Under these now-banned discretionary commission arrangements (DCAs), dealerships and brokers had a financial incentive to charge higher interest rates, as this would increase their commission. But many customers were not aware of this practice. The case was taken to the Supreme Court, where it was decided that customers will be compensated. Lenders are all now liable to pay out £20billion in compensation. It is not yet clear when customers will begin to receive this compensation, which is likely to be administered through a formal redress scheme. What are class action lawsuits? Lawsuits that result in compensation for many people are often described as 'class action'. In England and Wales, a Group Litigation Order (GLO) is often used for this type of lawsuit. Class action lawsuits have become easier after the Consumer Rights Act 2015. It means that courts can group similar claims together, rather than having to deal with hundreds or even thousands of separate claims. There are several stages to bring this type of lawsuit, including the courts needing to give permission for a GLO. Both sides can appeal a decision at various stages, which can make the process lengthy without a guarantee of a payout. The Mastercard case was the first of these big claims to be launched after the changes were introduced in 2015. It was first launched in 2017 and consumers have not yet received compensation. Lawyers have urged Brits to join several other class action claims for compensation in the past few years. There is no cost to sign up but the firm will usually take a cut of a payout if the claim is successful. This money is used to cover legal costs and it can be as high as 30%. Do you have a money problem that needs sorting? Get in touch by emailing money-sm@ Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories

Which are the subpostmaster redress schemes and what criticism have they faced?
Which are the subpostmaster redress schemes and what criticism have they faced?

Rhyl Journal

time08-07-2025

  • Business
  • Rhyl Journal

Which are the subpostmaster redress schemes and what criticism have they faced?

Here, the PA news agency looks at the ways in which victims have been able to claim money and criticisms the various processes have faced: Group Litigation Order (GLO) Scheme – Who is eligible to apply for compensation under the scheme? The GLO scheme was set up for the 555 people who took the Post Office to the High Court in order for the financial settlement from their case to better reflect the effect it had on their lives. – Who was involved in the High Court case against the Post Office? Lead campaigner Sir Alan Bates was one of the 555 subpostmasters who alleged the Horizon system had been at fault for shortfalls in their accounts and was a key figure in bringing the case to court. – How many of the 555 claimants from the High Court are eligible for compensation under the scheme? A total of 492 subpostmasters are entitled to apply for redress under the GLO scheme, with the remaining 63 ineligible to use the scheme due to their wrongful criminal convictions. – How much money has been paid out by the Government under the GLO scheme? As of June 30 2025, a total of £177 million had been paid out to the GLO claimants, including interim payments. – How many of the claimants have accepted compensation offers from the Government? From the 452 offers made to GLO claimants, 336 have accepted their compensation offers and 334 claims have been paid. – What criticism has the GLO scheme faced? Sir Alan has previously described the scheme as a 'mess' and accused the Department for Business and Trade (DBT) of ignoring advice on how to streamline and speed up the process 'out of hand with the feeblest of excuses'. Overturned Convictions Scheme – Who is eligible to apply for redress under the scheme? Almost 1,000 subpostmasters were wrongfully convicted as part of the Horizon scandal and those who have since had their convictions quashed are able to apply to the scheme. – What were subpostmasters prosecuted for? A large proportion of wrongfully convicted subpostmasters were prosecuted by the Post Office for offences such as theft and false accounting after money went missing from their branch accounts. – Is the scheme still running? The scheme was closed by the Government last month in order to make way for the Horizon Convictions Redress Scheme following new legislation which overturned all convictions related to the Horizon scandal. – How much money was paid out as part of the scheme? A total of £68 million was paid out to claimants, including interim payments. – How many claims were made under the scheme? According to Government data, 111 victims were eligible for redress under the scheme, with the Post Office fully settling 71 of the claims and paying a minimum of £200,000 as an interim payment to the remaining claimants. The remaining 40 claims are now being administered through the Horizon Convictions Redress Scheme. Horizon Convictions Redress Scheme – What is the difference between the Horizon Convictions Redress Scheme and the Overturned Convictions Scheme? Compensation administered through the Horizon Conviction Redress Scheme is paid out by the Government rather than the Post Office and comes following the blanket overturning of convictions related to the Horizon system. – What money is on offer for those who have had their convictions overturned? Victims eligible for the scheme are able to either accept a fixed sum of £600,000 or submit a more detailed individual claim. All applicants are eligible for a £200,000 interim payment. – How much money has been paid out under the scheme? As of June 30 2025, a total of £252 million has been paid out under the scheme, including interim payments. – How many claims have been settled as part of the scheme? From the 416 final claims made, a total of 401 have been accepted and 397 have been paid. – What criticisms has the scheme received? Many subpostmasters have criticised the way in which the detailed individual claims are held as those who choose that method are no longer entitled to the fixed £600,000 sum and potentially face receiving less money. Horizon Shortfall Scheme (HSS) – Who is eligible to apply for the HSS? The HSS scheme was set up for those who experienced shortfalls in their accounts due to the Horizon system but were not wrongfully convicted or part of the 555 who took the Post Office to the High Court. – What are the claimants entitled to? In March 2024, HSS claimants were made eligible for a £75,000 interim payment. – What criticisms has the scheme received? Many claimants have said they were forced to accept low offers without legal advice. – Who administers the compensation? The initial claims are paid out by the Post Office but appeals are dealt with by DBT. – Were those who were eligible for the £75,000 fixed sum able to claim more money? HSS claimants are able to send their claim to an independent appeals system called Horizon Shortfall Scheme Appeals. – How much has been paid out as part of the scheme? As of June 30 2025, a total of £601 million has been paid to claimants, including interim payments. – How many claims have been settled as part of the scheme? A total of 7,750 claims have been made as part of the scheme, with 5,160 offers made, 4,774 offers accepted by claimants and 4,732 paid in full.

Which are the subpostmaster redress schemes and what criticism have they faced?
Which are the subpostmaster redress schemes and what criticism have they faced?

North Wales Chronicle

time08-07-2025

  • Business
  • North Wales Chronicle

Which are the subpostmaster redress schemes and what criticism have they faced?

Here, the PA news agency looks at the ways in which victims have been able to claim money and criticisms the various processes have faced: Group Litigation Order (GLO) Scheme – Who is eligible to apply for compensation under the scheme? The GLO scheme was set up for the 555 people who took the Post Office to the High Court in order for the financial settlement from their case to better reflect the effect it had on their lives. – Who was involved in the High Court case against the Post Office? Lead campaigner Sir Alan Bates was one of the 555 subpostmasters who alleged the Horizon system had been at fault for shortfalls in their accounts and was a key figure in bringing the case to court. – How many of the 555 claimants from the High Court are eligible for compensation under the scheme? A total of 492 subpostmasters are entitled to apply for redress under the GLO scheme, with the remaining 63 ineligible to use the scheme due to their wrongful criminal convictions. – How much money has been paid out by the Government under the GLO scheme? As of June 30 2025, a total of £177 million had been paid out to the GLO claimants, including interim payments. – How many of the claimants have accepted compensation offers from the Government? From the 452 offers made to GLO claimants, 336 have accepted their compensation offers and 334 claims have been paid. – What criticism has the GLO scheme faced? Sir Alan has previously described the scheme as a 'mess' and accused the Department for Business and Trade (DBT) of ignoring advice on how to streamline and speed up the process 'out of hand with the feeblest of excuses'. Overturned Convictions Scheme – Who is eligible to apply for redress under the scheme? Almost 1,000 subpostmasters were wrongfully convicted as part of the Horizon scandal and those who have since had their convictions quashed are able to apply to the scheme. – What were subpostmasters prosecuted for? A large proportion of wrongfully convicted subpostmasters were prosecuted by the Post Office for offences such as theft and false accounting after money went missing from their branch accounts. – Is the scheme still running? The scheme was closed by the Government last month in order to make way for the Horizon Convictions Redress Scheme following new legislation which overturned all convictions related to the Horizon scandal. – How much money was paid out as part of the scheme? A total of £68 million was paid out to claimants, including interim payments. – How many claims were made under the scheme? According to Government data, 111 victims were eligible for redress under the scheme, with the Post Office fully settling 71 of the claims and paying a minimum of £200,000 as an interim payment to the remaining claimants. The remaining 40 claims are now being administered through the Horizon Convictions Redress Scheme. Horizon Convictions Redress Scheme – What is the difference between the Horizon Convictions Redress Scheme and the Overturned Convictions Scheme? Compensation administered through the Horizon Conviction Redress Scheme is paid out by the Government rather than the Post Office and comes following the blanket overturning of convictions related to the Horizon system. – What money is on offer for those who have had their convictions overturned? Victims eligible for the scheme are able to either accept a fixed sum of £600,000 or submit a more detailed individual claim. All applicants are eligible for a £200,000 interim payment. – How much money has been paid out under the scheme? As of June 30 2025, a total of £252 million has been paid out under the scheme, including interim payments. – How many claims have been settled as part of the scheme? From the 416 final claims made, a total of 401 have been accepted and 397 have been paid. – What criticisms has the scheme received? Many subpostmasters have criticised the way in which the detailed individual claims are held as those who choose that method are no longer entitled to the fixed £600,000 sum and potentially face receiving less money. Horizon Shortfall Scheme (HSS) – Who is eligible to apply for the HSS? The HSS scheme was set up for those who experienced shortfalls in their accounts due to the Horizon system but were not wrongfully convicted or part of the 555 who took the Post Office to the High Court. – What are the claimants entitled to? In March 2024, HSS claimants were made eligible for a £75,000 interim payment. – What criticisms has the scheme received? Many claimants have said they were forced to accept low offers without legal advice. – Who administers the compensation? The initial claims are paid out by the Post Office but appeals are dealt with by DBT. – Were those who were eligible for the £75,000 fixed sum able to claim more money? HSS claimants are able to send their claim to an independent appeals system called Horizon Shortfall Scheme Appeals. – How much has been paid out as part of the scheme? As of June 30 2025, a total of £601 million has been paid to claimants, including interim payments. – How many claims have been settled as part of the scheme? A total of 7,750 claims have been made as part of the scheme, with 5,160 offers made, 4,774 offers accepted by claimants and 4,732 paid in full.

Which are the subpostmaster redress schemes and what criticism have they faced?
Which are the subpostmaster redress schemes and what criticism have they faced?

The Herald Scotland

time08-07-2025

  • Business
  • The Herald Scotland

Which are the subpostmaster redress schemes and what criticism have they faced?

Group Litigation Order (GLO) Scheme – Who is eligible to apply for compensation under the scheme? The GLO scheme was set up for the 555 people who took the Post Office to the High Court in order for the financial settlement from their case to better reflect the effect it had on their lives. – Who was involved in the High Court case against the Post Office? Lead campaigner Sir Alan Bates was one of the 555 subpostmasters who alleged the Horizon system had been at fault for shortfalls in their accounts and was a key figure in bringing the case to court. – How many of the 555 claimants from the High Court are eligible for compensation under the scheme? A total of 492 subpostmasters are entitled to apply for redress under the GLO scheme, with the remaining 63 ineligible to use the scheme due to their wrongful criminal convictions. – How much money has been paid out by the Government under the GLO scheme? As of June 30 2025, a total of £177 million had been paid out to the GLO claimants, including interim payments. – How many of the claimants have accepted compensation offers from the Government? From the 452 offers made to GLO claimants, 336 have accepted their compensation offers and 334 claims have been paid. – What criticism has the GLO scheme faced? Sir Alan has previously described the scheme as a 'mess' and accused the Department for Business and Trade (DBT) of ignoring advice on how to streamline and speed up the process 'out of hand with the feeblest of excuses'. Sir Alan Bates has criticised the scheme (PA) Overturned Convictions Scheme – Who is eligible to apply for redress under the scheme? Almost 1,000 subpostmasters were wrongfully convicted as part of the Horizon scandal and those who have since had their convictions quashed are able to apply to the scheme. – What were subpostmasters prosecuted for? A large proportion of wrongfully convicted subpostmasters were prosecuted by the Post Office for offences such as theft and false accounting after money went missing from their branch accounts. – Is the scheme still running? The scheme was closed by the Government last month in order to make way for the Horizon Convictions Redress Scheme following new legislation which overturned all convictions related to the Horizon scandal. – How much money was paid out as part of the scheme? A total of £68 million was paid out to claimants, including interim payments. – How many claims were made under the scheme? According to Government data, 111 victims were eligible for redress under the scheme, with the Post Office fully settling 71 of the claims and paying a minimum of £200,000 as an interim payment to the remaining claimants. The remaining 40 claims are now being administered through the Horizon Convictions Redress Scheme. Horizon Convictions Redress Scheme – What is the difference between the Horizon Convictions Redress Scheme and the Overturned Convictions Scheme? Compensation administered through the Horizon Conviction Redress Scheme is paid out by the Government rather than the Post Office and comes following the blanket overturning of convictions related to the Horizon system. – What money is on offer for those who have had their convictions overturned? Victims eligible for the scheme are able to either accept a fixed sum of £600,000 or submit a more detailed individual claim. All applicants are eligible for a £200,000 interim payment. – How much money has been paid out under the scheme? As of June 30 2025, a total of £252 million has been paid out under the scheme, including interim payments. – How many claims have been settled as part of the scheme? From the 416 final claims made, a total of 401 have been accepted and 397 have been paid. – What criticisms has the scheme received? Many subpostmasters have criticised the way in which the detailed individual claims are held as those who choose that method are no longer entitled to the fixed £600,000 sum and potentially face receiving less money. Horizon Shortfall Scheme (HSS) – Who is eligible to apply for the HSS? The HSS scheme was set up for those who experienced shortfalls in their accounts due to the Horizon system but were not wrongfully convicted or part of the 555 who took the Post Office to the High Court. – What are the claimants entitled to? In March 2024, HSS claimants were made eligible for a £75,000 interim payment. – What criticisms has the scheme received? Many claimants have said they were forced to accept low offers without legal advice. – Who administers the compensation? The initial claims are paid out by the Post Office but appeals are dealt with by DBT. – Were those who were eligible for the £75,000 fixed sum able to claim more money? HSS claimants are able to send their claim to an independent appeals system called Horizon Shortfall Scheme Appeals. – How much has been paid out as part of the scheme? As of June 30 2025, a total of £601 million has been paid to claimants, including interim payments. – How many claims have been settled as part of the scheme? A total of 7,750 claims have been made as part of the scheme, with 5,160 offers made, 4,774 offers accepted by claimants and 4,732 paid in full.

Which are the subpostmaster redress schemes and what criticism have they faced?
Which are the subpostmaster redress schemes and what criticism have they faced?

Western Telegraph

time08-07-2025

  • Business
  • Western Telegraph

Which are the subpostmaster redress schemes and what criticism have they faced?

Here, the PA news agency looks at the ways in which victims have been able to claim money and criticisms the various processes have faced: Group Litigation Order (GLO) Scheme – Who is eligible to apply for compensation under the scheme? The GLO scheme was set up for the 555 people who took the Post Office to the High Court in order for the financial settlement from their case to better reflect the effect it had on their lives. – Who was involved in the High Court case against the Post Office? Lead campaigner Sir Alan Bates was one of the 555 subpostmasters who alleged the Horizon system had been at fault for shortfalls in their accounts and was a key figure in bringing the case to court. – How many of the 555 claimants from the High Court are eligible for compensation under the scheme? A total of 492 subpostmasters are entitled to apply for redress under the GLO scheme, with the remaining 63 ineligible to use the scheme due to their wrongful criminal convictions. – How much money has been paid out by the Government under the GLO scheme? As of June 30 2025, a total of £177 million had been paid out to the GLO claimants, including interim payments. – How many of the claimants have accepted compensation offers from the Government? From the 452 offers made to GLO claimants, 336 have accepted their compensation offers and 334 claims have been paid. – What criticism has the GLO scheme faced? Sir Alan has previously described the scheme as a 'mess' and accused the Department for Business and Trade (DBT) of ignoring advice on how to streamline and speed up the process 'out of hand with the feeblest of excuses'. Sir Alan Bates has criticised the scheme (PA) Overturned Convictions Scheme – Who is eligible to apply for redress under the scheme? Almost 1,000 subpostmasters were wrongfully convicted as part of the Horizon scandal and those who have since had their convictions quashed are able to apply to the scheme. – What were subpostmasters prosecuted for? A large proportion of wrongfully convicted subpostmasters were prosecuted by the Post Office for offences such as theft and false accounting after money went missing from their branch accounts. – Is the scheme still running? The scheme was closed by the Government last month in order to make way for the Horizon Convictions Redress Scheme following new legislation which overturned all convictions related to the Horizon scandal. – How much money was paid out as part of the scheme? A total of £68 million was paid out to claimants, including interim payments. – How many claims were made under the scheme? According to Government data, 111 victims were eligible for redress under the scheme, with the Post Office fully settling 71 of the claims and paying a minimum of £200,000 as an interim payment to the remaining claimants. The remaining 40 claims are now being administered through the Horizon Convictions Redress Scheme. Horizon Convictions Redress Scheme – What is the difference between the Horizon Convictions Redress Scheme and the Overturned Convictions Scheme? Compensation administered through the Horizon Conviction Redress Scheme is paid out by the Government rather than the Post Office and comes following the blanket overturning of convictions related to the Horizon system. – What money is on offer for those who have had their convictions overturned? Victims eligible for the scheme are able to either accept a fixed sum of £600,000 or submit a more detailed individual claim. All applicants are eligible for a £200,000 interim payment. – How much money has been paid out under the scheme? As of June 30 2025, a total of £252 million has been paid out under the scheme, including interim payments. – How many claims have been settled as part of the scheme? From the 416 final claims made, a total of 401 have been accepted and 397 have been paid. – What criticisms has the scheme received? Many subpostmasters have criticised the way in which the detailed individual claims are held as those who choose that method are no longer entitled to the fixed £600,000 sum and potentially face receiving less money. Horizon Shortfall Scheme (HSS) – Who is eligible to apply for the HSS? The HSS scheme was set up for those who experienced shortfalls in their accounts due to the Horizon system but were not wrongfully convicted or part of the 555 who took the Post Office to the High Court. – What are the claimants entitled to? In March 2024, HSS claimants were made eligible for a £75,000 interim payment. – What criticisms has the scheme received? Many claimants have said they were forced to accept low offers without legal advice. – Who administers the compensation? The initial claims are paid out by the Post Office but appeals are dealt with by DBT. – Were those who were eligible for the £75,000 fixed sum able to claim more money? HSS claimants are able to send their claim to an independent appeals system called Horizon Shortfall Scheme Appeals. – How much has been paid out as part of the scheme? As of June 30 2025, a total of £601 million has been paid to claimants, including interim payments. – How many claims have been settled as part of the scheme? A total of 7,750 claims have been made as part of the scheme, with 5,160 offers made, 4,774 offers accepted by claimants and 4,732 paid in full.

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