Latest news with #HelloRide
New Paper
3 days ago
- Automotive
- New Paper
Bike-sharing company HelloRide to expand S'pore fleet to 20,000
Chinese bicycle-sharing company HelloRide has been given the go-ahead to expand its bike fleet to 20,000 - up from 15,000 - starting July 1, and it plans to roll out two-wheelers with added features such as phone holders, better pedals and seats. The Land Transport Authority (LTA) has approved the company's application to renew its licence to operate a fleet of up to 20,000 for one year until June 30, 2026, said an LTA spokesperson on July 1. LTA said that its considerations for granting HelloRide's new licence include the operator's plans to manage indiscriminate parking and its record for doing so, as well as efforts to educate users on proper parking behaviour. It added that it takes into account the total shared bicycle population in Singapore, demand for bicycle sharing services and availability of parking infrastructure when evaluating applications for fleet expansions. "We will continue to closely monitor the supply and demand of the deployed fleets, while ensuring all operators continue to manage dis-amenities," said an LTA spokesperson. The expansion will help HelloRide remain competitive amid the Government's plans to push for more walk, cycle, ride commutes and the opening of more bicycle paths, said HelloRide general manager Hayden Choo. "Walk, cycle, ride" is the Government's vision of sustainable transport, focusing on walking, cycling and public transport as the main modes of travel. The increased fleet will enable HelloRide to serve more users at peak times, reduce waits and improve bicycle availability in high-demand zones, HelloRide said in a statement on July 1. It added that the new bikes will be deployed progressively across key town centres and transport nodes. "As we scale, we remain focused on safe riding practices, parking compliance and operational excellence," said HelloRide. The fleet expansion comes after HelloRide increased its fleet to 10,000 shared bicycles in July 2023 from the 1,000 bikes it had when it started in 2022, with an add-on of 5,000 in October 2024. HelloRide also operates in Australia, New Zealand and, recently, in Hong Kong. The new fleet of HelloRide commuter bikes, called the OA70 model, has been tested in China. Each bike will come with a centre-mounted phone holder and improved seat adjustability to accommodate different rider heights. "These were the two most requested features from users, and we believe they'll be a clear differentiator compared with Anywheel," said Mr Choo. Anywheel, which was founded locally, is the other bicycle-sharing operator in Singapore. Mr Choo said HelloRide is also in the process of refreshing its existing bicycle fleet with new commuter bikes. The total shared-bike fleet allowed on the streets here has expanded to 55,000 under LTA's bicycle-share licensing framework, said LTA. This is up from 50,000 before the expansion. All bike-sharing operators in Singapore require a full licence under LTA to operate here. HelloRide, which is owned by Chinese conglomerate Alibaba's fintech affiliate Ant Group, was given a "sandbox" licence in 2022 when it set up shop here to operate a fleet of up to 1,000, and had to apply for a full licence when it increased its fleet. Mr Choo added that the firm will deploy the new bikes at various hot spots in Singapore to cater to casual lifestyle riders and those who use them to commute. Its shared bikes are now deployed at East Coast Park, Marina Bay Sands, National Stadium, parks along the Kallang River, and a few other districts including Little India, Bugis and Boon Keng. HelloRide has the second-largest fleet here after market leader Anywheel, which currently operates a fleet of 35,000, after operator SG Bike pulled out of the market in April 2024. Anywheel's chief executive Htay Aung said Anywheel now serves two million users in Singapore, since its launch in 2017, and has seen a five-digit growth of new users month on month. "We still see a lot of potential in Singapore based on current data," said Mr Htay Aung. The operator has expanded its fleet several times since its start here, including its first expansion to 10,000 bikes from 1,000 after graduating from its sandbox licence in 2018 and doubling its fleet from 15,000 to 30,000 in 2022. Anywheel's focus now is on rolling out its new generation of bikes in August to renew its bike fleet, after a test batch of about 1,000 bikes deployed on the streets here since February, said Mr Htay Aung. The operator also hopes to apply for a new licence to raise its maximum fleet size after the roll-out, but plans are contingent on data and whether there is a strong demand, he added. "Any competitor, including HelloRide, as long as they play fairly, I think they should be welcomed to Singapore. It's good for the market and good for us," he said.
CNA
6 days ago
- Automotive
- CNA
Bike-sharing is making a quiet comeback – but will Singaporeans give it a second chance?
SINGAPORE: A cautious revival is underway in Singapore's bike-sharing scene, as operators expand their fleet while working to regain public trust lost in the chaos of the industry's early days. On Jul 1, Chinese company HelloRide increased its fleet here from 15,000 to 20,000 bicycles. Local firm Anywheel, which has been gradually scaling up its presence since 2022, operates another 35,000 bicycles. Singapore's total bike-share fleet now stands at 55,000, up from 36,000 three years ago. Both firms told CNA this expansion is more than just a numbers game. It is part of a broader vision to make bike-sharing a reliable, even habitual, part of daily transportation in Singapore. 'For HelloRide specifically, we want to grow beyond a utility – into a brand that Singaporeans associate with freedom, health and modern city living,' said its general manager Hayden Choo. Anywheel founder Htay Aung added: 'Our vision is to grow in Singapore in such a way that … when you go from point A to B, regardless of whether you use us, at least our name will come to your mind.' These aspirations come with an awareness of past missteps. Singapore's bike-sharing boom in 2018 saw the market flooded with more than 200,000 bikes operated by as many as seven different firms. But the rapid growth in the absence of regulations resulted in public frustration over indiscriminate parking, damaged bicycles and abandoned bikes clogging paths. Legislation was subsequently introduced to manage these problems, but this led to the closure of several operators, some of whom exited the market with debts owed to vendors, retrenched staff and without returning user deposits. The sustainability of the industry was cast into question more recently, when SG Bike – once a key player – announced in March 2024 that it was exiting the market after nearly seven years. Mr Htay said the bike-sharing industry is now in its 'second run' – a correction period where companies have to tread carefully. 'We have to be very careful to slowly gain back the confidence of Singapore users,' he said. Mr Choo agreed, adding: 'The other key learning is that trust – with users, with government – this takes time to build but is easily lost.' SLOW, CALIBRATED EXPANSION Both Anywheel and HelloRide are taking a more measured approach to growth, focusing on getting things right this time round. Anywheel is currently holding back from expanding its fleet further, choosing instead to focus on replacing ageing bicycles to improve user experience. When the older fleet is fully replaced, the company will apply to expand its fleet, Mr Htay said. HelloRide's Mr Choo said one of the biggest lessons from the industry's early days was that "scale without control is a recipe for collapse". 'The early wave emphasised growth at all costs – we've learned instead to value sustainable unit economics, operational efficiency and regulatory compliance.' The company began operations in Singapore in 2022 with 1,000 bikes and has expanded in phases – reaching 10,000 in 2023, adding 5,000 more in October last year and another 5,000 this year. The Land Transport Authority (LTA), which approves bike-share fleet expansions, told CNA that its decision to allow HelloRide's latest increase was based on several factors, including the company's track record in managing indiscriminate parking and its efforts to educate users on proper parking behaviour. The authority said it also takes into account the overall bike-sharing fleet size in Singapore, demand for the services and the availability of parking infrastructure when reviewing expansion applications by bike-sharing companies. 'We will continue to closely monitor the supply and demand of the deployed fleets, while ensuring all operators continue to manage disamenities,' an LTA spokesperson said. Whether the bike-sharing business is financially viable remains a challenge for operators. For example, while residential deployment increases accessibility for users, it often makes little business sense. Bicycles placed deep in neighbourhoods tend to generate less ridership and revenue. 'You need an operator to sacrifice their revenue and ridership, to dedicate part of their fleet to do that,' said Mr Htay. Still, Anywheel has taken this step deliberately in the hopes of shifting commuter behaviour over time. For instance, the company has placed bikes in Orchard and Tanglin residential neighbourhoods, where most residents typically drive cars. Though initial ridership was poor, usage increased significantly after six months, Mr Htay said. 'Now, ridership is very high. Even in areas where residents may have two to three cars, with consistent deployment, service and availability, people will pick it up,' he said, adding that Anywheel has been profitable since 2023. Similarly, HelloRide has observed that ridership in heartland areas has tripled compared to leisure hotspots like parks and tourist attractions. 'Riders see it as a viable replacement for first-and-last mile transport … as it might be more cooling in the early mornings and evenings,' said Mr Choo. Mr Htay said Anywheel sees serving residential areas where last-mile transport is a pain point as a duty. 'LTA gave us a bigger licence, so we have the responsibility to serve the heartland from day one,' he said. THE USER EXPERIENCE GAP Despite these efforts, some users still find that locating a bike when they need one remains a hit-and-miss affair. Cleaning supervisor Ng Gim Beng, who prefers to use bike-sharing rather than feeder bus services to get around his neighbourhood, said availability remains an issue near his home in Yishun. 'Especially at the HDB blocks, there isn't a bike, and I have to go and find one through the app,' the 68-year-old said. Fellow Yishun resident and student Naurah Usyazwani, 19, agreed that finding an available bike is "not that easy" unless it is during off-peak hours. 'At any one spot, there needs to be two to three bikes, but it's sometimes empty,' she said. 'When people want to go from their home to the MRT, it's very hard to find a bike.' THE FUTURE OF BIKE-SHARING Bike-sharing has the potential to fill a gap in Singapore's transport system, analysts said. This is helped by Singapore's investment in cycling infrastructure – now over 730km of dedicated paths and park connectors, with plans to reach 1,300km by 2030. 'By expanding the fleet and making cycling more accessible, bike-share operators could help to accelerate this process,' said Dr Che Maohao from the Singapore University of Social Sciences (SUSS), whose research interests include non-motorised transportation. However, challenges persist that could hinder expansion. For example, deploying bikes in residential areas may remain an unprofitable venture, said transport analyst Walter Theseira. The associate professor of economics at SUSS pointed out that the allocation of bicycles is a problem in neighbourhoods. 'Many have talked about first- and last-mile connectivity using dockless bikes between, say, the MRT station and the home or factory or office,' he said. 'That sounds great in theory, but what it means in practice is a lot of one-way rentals that end up with bikes at a factory or office some distance from the station.' These bikes are likely to be under-utilised during the day, but if they are used or relocated, they will no longer be available to the original user at the end of the day. Deploying the bicycles in recreational areas – where bikes are circulated continuously – supports higher utilisation and makes better business sense, Assoc Prof Theseira said. Operators also face regulatory hurdles. New rules banning bicycles from footpaths next to cycling lanes have added uncertainty for riders. 'With the stricter policies on where you can ride, chances are that if I'm a user, I'd be quite worried,' said urban mobility consultant Tham Chen Munn. 'There's this uncertainty, (over whether) I will get caught (if I) go on the wrong path.' This could dampen interest in bike-sharing, he said. 'If we are forever arguing over who to ban and where we can use it, it doesn't make it sexy to even try out.' The analysts highlighted the potential for e-bikes to drive the next phase of growth, with examples from cities like London, where rental e-bikes have fuelled a surge in cycling. Assoc Prof Theseira said electric mobility offers a sweat-free commute and would suit Singapore's climate better. Rental e-bikes opens up the possibility to not just first- and last-mile transport, but that of the 'first five and last five miles', said Mr Tham. Still, concerns around pedestrian safety persist, and there remains a 'lack of a proper system to ensure motorists and PMD users can coexist', said Assoc Prof Theseira. But Mr Tham remains optimistic about the future of bike-sharing. "We already put so much money into the infrastructure," he said, "The question is whether we can efficiently use it while embracing the enhancements in technology."
CNA
01-07-2025
- Automotive
- CNA
HelloRide's bike-sharing licence renewed, to add 5,000 bikes to its fleet
5,000 more bicycles for rent will be added across Singapore over the next two weeks. Authorities have renewed bike-sharing company HelloRide's licence and given it the green light to grow its fleet to 20,000 bicycles. Operators said the move will spur healthy competition and support the nation's push towards a "car-lite society". Claudia Lim reports.
AsiaOne
01-07-2025
- Automotive
- AsiaOne
Daily roundup: HelloRide adds more bikes with upgraded features to Singapore fleet — and other top stories today, World News
Stay in the know with a recap of our top stories today. 1. Centre-mounted phone holder, enhanced pedal feel: HelloRide adds more bikes with upgraded features to Singapore fleet Chinese bike-sharing company HelloRide will expand its fleet of bicycles from 15,000 to 20,000 starting Tuesday (July 1) after it received approval from the Land Transport Authority (LTA). According to HelloRide's website, the increased fleet size will allow it to serve more users during peak hours, reduce wait times, and improve bicycle availability in high-demand zones... » READ MORE 2. Local indie film We Can Save The World!!! starring Noah Yap to premiere at New York Asian Film Festival in July Singapore talents are set to shine on the global stage soon, as local indie film We Can Save The World!!! makes its premiere at the New York Asian Film Festival on July 17. The debut feature film by director Cheng Chai Hong, known for his web series Average Guys and Neighbourhood Watch Task Force, is one of 10 selected for the Southeast Asian Frontiers section... » READ MORE 3. Cycling on pedestrian-only paths? You can be jailed and fined $2,000 Cyclists, non-motorised personal mobility device (PMD) and motorised PMD users will face severe penalties if they use pedestrian-only paths, the Land Transport Authority (LTA) announced on Tuesday (July 1). Motorised personal mobility devices include e-bikes, while non-motorised ones include kick scooters... » READ MORE 4. Malaysia starts enforcing VEP from July 1; 10 Singapore drivers fined in first hour Malaysia began enforcing the Vehicle Entry Permit (VEP) requirement for Singapore-registered vehicles on Tuesday (July 1). A total of 55 officers from the Malaysian Road Transport Department (JPJ) were stationed outside Bangunan Sultan Iskandar (BSI) customs, immigration and quarantine complex at midnight, according to a Facebook post by JPJ... » READ MORE editor@
AsiaOne
01-07-2025
- Automotive
- AsiaOne
Centre-mounted phone holder, enhanced pedal feel: HelloRide adds more bikes with upgraded features to Singapore fleet, Singapore News
Chinese bike-sharing company HelloRide will expand its fleet of bicycles from 15,000 to 20,000 starting Tuesday (July 1) after it received approval from the Land Transport Authority (LTA). According to HelloRide's website, the increased fleet size will allow it to serve more users during peak hours, reduce wait times, and improve bicycle availability in high-demand zones. It will also begin rolling out its new OA70 bike model in the coming weeks. The upgraded bike features a centre-mounted phone holder, improved ergonomics with easily adjustable ride height and an enhanced pedal feel, and they will be progressively deployed across key town centres and transport nodes. "This milestone reflects our continued commitment to delivering reliable, sustainable, and accessible micromobility solutions across Singapore," said HelloRide. Founded in 2022, HelloRide operates bike-sharing services in Hong Kong and Australia. In Singapore, its bikes are deployed in areas such as East Coast Park, Marina Bay Sands, National Stadium, parks along the Kallang River, and districts including Little India, Bugis, and Boon Keng, reported The Straits Times. Responding to queries from AsiaOne, an LTA spokesperson confirmed that approval has been granted and that it will be for one year from July 1 to June 30, 2026. The authority added that as at July 1, the total awarded fleet size for bicycle sharing in Singapore is 55,000 bikes, of which 35,000 belong to Anywheel. Anywheel, founded locally in 2017, currently serves two million users here with the company experiencing consistent growth, with a five-digit increase in new users month-on-month, reported The Straits Times. Currently, HelloRide and Anywheel are the only two bike-sharing operators in Singapore, following SG Bike's exit in April 2024. With the increasing number of shared bicycles, the authority has emphasised the importance of responsible fleet management. It highlighted several factors it considers when approving fleet expansions, such as the operator's plans to manage indiscriminate parking, initiatives taken to educate users on proper parking behaviour, and the operator's track record in addressing such issues. Other considerations include the overall bicycle population, demand for bike-sharing services and the availability of adequate parking infrastructure. [[nid:693106]]
