Latest news with #OliviaWirth
The Age
4 days ago
- Business
- The Age
Nail bars, trendy brands: 125-year-old department store Myer promises major facelift
Flashy store displays, on-trend beauty and clothing labels, blow-dry services: these are features that Myer is promising Australians as it plots to turn around its reputation for being a decaying department store that only caters to older shoppers. In a presentation blitz to investors on Wednesday, the first strategy day Myer has held since 2017, chief executive Olivia Wirth offered a glimpse into the work under way to win over younger customers and position the 125-year-old chain as the go-to retailer for the next generation of shoppers. Wirth, who is nearing the one-year mark in her first CEO job, after nearly 15 years at Qantas, used her speech to set the tone for the company's 'transformation journey' for the next three to five years: no looking back. 'We were no longer hitting the mark in a number of product, brand and customer categories, including our exclusive brands,' she said on Wednesday morning. 'It is no exaggeration to suggest Myer's future would be at risk over the long term if we had continued on the path we were on. 'By knowing our customer, we are better placed to meet their needs, and I know that sounds obvious, but it's not something we have been doing.' Here are the changes you can expect to see at a Myer department store near you: Younger shoppers targeted; trendier brands brought in Myer's biggest customer base is those 44 to 59 years of age, representing 30 per cent of their shoppers. It is 'under-indexed with 31 to 49-year-olds,' and just one in five Myer shoppers are under 30 years old.
Sydney Morning Herald
4 days ago
- Business
- Sydney Morning Herald
Nail bars, trendy brands: 125-year-old department store Myer promises major facelift
Flashy store displays, on-trend beauty and clothing labels, blow-dry services: these are features that Myer is promising Australians as it plots to turn around its reputation for being a decaying department store that only caters to older shoppers. In a presentation blitz to investors on Wednesday, the first strategy day Myer has held since 2017, chief executive Olivia Wirth offered a glimpse into the work under way to win over younger customers and position the 125-year-old chain as the go-to retailer for the next generation of shoppers. Wirth, who is nearing the one-year mark in her first CEO job, after nearly 15 years at Qantas, used her speech to set the tone for the company's 'transformation journey' for the next three to five years: no looking back. 'We were no longer hitting the mark in a number of product, brand and customer categories, including our exclusive brands,' she said on Wednesday morning. 'It is no exaggeration to suggest Myer's future would be at risk over the long term if we had continued on the path we were on. 'By knowing our customer, we are better placed to meet their needs, and I know that sounds obvious, but it's not something we have been doing.' Here are the changes you can expect to see at a Myer department store near you: Younger shoppers targeted; trendier brands brought in Myer's biggest customer base is those 44 to 59 years of age, representing 30 per cent of their shoppers. It is 'under-indexed with 31 to 49-year-olds,' and just one in five Myer shoppers are under 30 years old.
AU Financial Review
4 days ago
- Business
- AU Financial Review
Myer sees opportunity in turning department store into loyalty giant
Myer one's loyalty program will expand with different status tiers and allow members to earn and spend points outside the retailer's own network as the department store giant attempts to build a powerhouse scheme that mirrors the Qantas frequent flyer program once run by its executive chairwoman. Olivia Wirth was appointed to run Myer last year after turning Qantas Loyalty into a profit engine for the airline. Earlier this year, she sealed the deal to acquire a number of clothing brands – from Just Jeans to Jay Jays, Dotti and Portmans – from ASX-listed Premier Investments.
The Age
24-05-2025
- Business
- The Age
ASX treads water on Friday as Rio Tinto slides, banks advance
The big four banks are in positive territory. National Australia Bank added 0.9 per cent; Commonwealth Bank, the biggest company on the ASX, added 0.7 per cent; ANZ Bank rose 0.8 per cent; and Westpac closed flat. Loading Energy stocks are mixed. Woodside was down 0.6 per cent and Santos added 0.5 per cent. Power and gas supplier Origin Energy slipped 1.1 per cent on expectations of a $55 million half-year earnings hit after agreeing to cut the price of giant liquefied natural gas cargoes it ships from Queensland to China's Sinopec. Sinopec, which holds a 25 per cent stake in the Origin Energy-backed Australia Pacific LNG joint venture on Queensland's Curtis Island and is also its major customer, had asked for a review of its long-term LNG purchase agreement to reflect sliding international oil and gas prices. The global gas market is facing the prospect of an oversupply in the second half of this decade as a wave of new production projects come online. Myer closed 5.4 per cent up after issuing a trading update that showed sales had declined across the recently acquired Apparel Brands, but it had overall a modest uptick in sales across its department store business. Myer's total sales lifted 1.9 per cent to $837.2 million for the second half of fiscal 2025 to date (16 weeks). Total sales at Apparel Brands, which includes Jay Jays, Dotti, Portmans, Just Jeans and Jacqui E, fell 3.9 per cent to $211.2 million. Chief executive Olivia Wirth blamed higher discounts across the retail sector, higher costs of doing business and the cost of fixing a robot warehouse bungle as factors behind the financial performance. The group will host its investor strategy day next Wednesday. The ASX lost 0.5 per cent on Thursday. The Australian dollar regained losses from overnight to be 0.3 per cent higher at US64.31¢ at 12.40pm AEST. Loading Wall Street trading remained choppy throughout most of the day following Wednesday's big slump for the S&P 500. That loss has put the benchmark index on track for its worst week in the past seven. The S&P 500 slipped 2.60 points, or less than 0.1 per cent, to close at 5842.01. The Dow Jones fell 1.35 points, or less than 0.1 per cent, to 41,859.09. The Nasdaq composite rose 53.09 points, or 0.3 per cent to 18,925.73. Technology stocks did most of the heavy lifting for Wall Street. The majority of stocks within the S&P 500 lost ground, but gains for technology companies with outsized values offset those losses. Google's parent Alphabet jumped 1.4 per cent and Nvidia rose 0.8 per cent. The choppy trading this week and the sharp decline for stocks on Wednesday follow several weeks of mostly gains that had brought the S&P 500 back within 5 per cent of its all-time high. 'We've had a good bounce here, but the market is looking for some excuse to take some money off the table,' said Wells Fargo Investment Institute senior global market strategist Scott Wren.
West Australian
22-05-2025
- Business
- West Australian
Mixed bag for department store chain Myer as new Apparel Brands disappoints
Myer has posted a mixed trading update, with a better performance from its chain of department store but a big drop in sales from its newly acquired Apparel Brands fashion portfolio. The portfolio — which includes shopping mall mainstays Just Jeans, Jay Jays, Dotti, Jacqui E and Portmans — was picked up by Myer from Solomon Lew's Premier Investments late last year in a deal worth almost $900 million. But it has been a rough few months for Apparel Brand under new management, with Myer reporting on Friday that sales of $211.2 million across the stores in the first 16 weeks of the second half of the financial year were down $8.3m, or almost 4 per cent, on the same period a year earlier. Comparable sales were off 3.7 per cent and online sales tumbled 3.5 per cent, making up 16.8 per cent of sales. It was a different story at Myer, which notched up total sales over the period of $837.2m, up 1.9 per cent on a year earlier. Comparable sales rose 1.5 per cent and online sales rocketed 9 per cent, and now represent 21.4 per cent of total sales. Myer said second-half sales so far had been hit by a number of market-wide and company-specific factors. These included margin pressure because of higher promotional activity across the retail sector as business try to lure in shoppers keeping a closer eye on their budgets and increased costs of doing business, particularly wages and property costs impacted by inflation. Unfavourable foreign exchange movements also affected the results. Myer Group executive chair Olivia Wirth said challenging trading conditions had been exacerbated by a subdued retail environment in the lead-up to the Federal election earlier this month. 'Consumers remain cautious and focused on value in response to cost-of-living pressures and the current macroeconomic headwinds and uncertainty,' Ms Wirth said. 'This has resulted in volatile trading conditions with widespread promotional activity across the retail sector. 'We remain focused on resetting the business and implementing our strategic growth plan to position Myer Group as an omni-channel retail platform capable of delivering growth during all phases of the economic cycle.' The ramp up of Myer's new national distribution centre in Ravenhall in Victoria had also caused headaches for the retailer, noting automation and integration issues had forced it to bring in a third-party logistics operation ahead of the next peak trading period.
