Latest news with #StephenMitchell

Leader Live
23-07-2025
- Entertainment
- Leader Live
TableTaps in Wrexham named Leader finalist for 'Best Pubs'
Known as Wrexham's very first licenced board games club, this finalist is certainly not your traditional boozer with hand-stretched pizza and social games on the go. The venue, located at Lord Street, has become a go-to for many for immersive rooms, great drinks and endless tabletop gaming fun. (A cosy and rustic interior. Image: TableTaps) It was first opened by owner and landlord (and cleaner) Stephen Mitchell in 2023. On behalf of the team, including bar and facility manager Joshua Lowe, he is over the moon with the nomination, and admits he had 'no idea' customers named him to be a finalist. "I would like to hope people voted for us as we are wholly unique", Stephen said. "A Fantasy TableTop Tavern where a good pint of Wrexham can be enjoyed over hundreds of games with friends! "We are one of only a handful of bars to serve Mead on tap as well, meaning a novel experience. "Winning would hopefully show recognition to the many talented people who helped build it within my family, both familiar and found, everything was custom made by hand and the murals are a special highlight. "Ultimately so many people have found a place they never thought would ever exist and we thank them for it." TableTaps began with a simple idea; to create a distinctive space where people can enjoy social tabletop gaming, perhaps with a drink or two. Stephen is passionate and proud to have brought the unique concept to life, offering a warm environment and welcome for all enthusiasts. Do you think TableTaps should be crowned the best across Wrexham and Flintshire? Voting opens on July 21 until August 1 with voting slips available in our newspaper.


New York Times
11-06-2025
- Entertainment
- New York Times
The Joy of Reading One Poem in Many Different Translations
One of my favorite pages on the internet contains eight back-to-back translations of 'Au Lecteur,' the first poem in Charles Baudelaire's 'Les Fleurs du Mal,' all in English. I have visited this page many times to compare the different versions of the last stanza. Initially, I was shocked that each rendition of the last line ('— Hypocrite lecteur, — mon semblable, — mon frère!') is unique. Most end with the phrase 'my brother,' but 'mon semblable' generates more variation: my fellow, my twin (several times), my likeness, my like, fellowman, my double. That last interpretation, which I like for its echo of the French word, comes from Robert Lowell's translation. Lowell also makes the choice that most delights me on the page, translating 'C'est l'Ennui!' not as 'He is Ennui!' (William Aggeler) or 'It is boredom!' (Wallace Fowlie) but as, surprise, 'It's BOREDOM.' The caps transpose all that emphatic energy from the exclamation point onto the word itself, a move with the casual flair of genius, yet faithful to the original. I'm not sure the choice would have struck me as much if I hadn't read it next to seven others. I once heard someone quote the end of Rilke's 'Portrait of My Father as a Young Man,' in Stephen Mitchell's translation ('Oh quickly disappearing photograph/in my more slowly disappearing hand'). I found those lines so moving I was nervous it would show. Years later I read Edward Snow's translation: 'O you swiftly fading daguerreotype/in my more slowly fading hands.' I vastly preferred the Mitchell — much more natural and immediate, and 'fade' seems so weak, in reference to one's body, one's existence, next to 'disappear.' This liking it less taught me something profound, not just about translations, but about words, and choices, in general. I love this feature of great poetry in other languages, the way it spins out mutations. I love to see how different minds find (hugely or minutely) different solutions to the same set of problems. An array of translations is decision porn. The Peruvian poet César Vallejo (1892-1938), like Rilke and Baudelaire, attracts many translators, as Margaret Jull Costa notes in the introduction to her new translations, THE ETERNAL DICE: Selected Poems (New Directions, 144 pp., paperback, $16.95). This is because 'translators are naturally, and possibly masochistically,' she writes, 'drawn to the difficult.' I suspect poetry is always hard to translate, but if Vallejo is especially so, it's because of his linguistic ingenuity, an innovative style that adheres to a complex worldview. When you're reading Vallejo, it may seem the rules of grammar don't obtain, but nor do the laws of physics — the self of his poetry is godlike, outside time, and anything is also its own opposite. These are poems about the constancy of suffering, as in 'I'm Going to Talk About Hope' ('My pain is so deep, that it has neither cause nor absence of cause') and 'The Nine Monsters' ('Never … has health/been more deadly,/nor has migraine extracted so much forehead from the forehead!'). They speak to the death always present in life, the dying of living. Want all of The Times? Subscribe.
Yahoo
07-06-2025
- Business
- Yahoo
Bronzeville 12-year-old dreams of becoming youngest Chick-fil-A franchise owner in history
CHICAGO — At just 12 years old, Bronzeville student, Stevie Mitchell, is on a mission to become the youngest Chick-fil-A franchise owner in history. Mitchell says he is not just a fan of the food, but he sees Chick-fil-A as a sign of possibility. Mitchell, alongside his father Stephen and South Loop Chick-fil-A owner- Kareem Edwards joined WGN News on Saturday morning to discuss his big dream. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Yahoo
14-05-2025
- Business
- Yahoo
Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership
Medallia technology and Kantar strategy bring a deeper understanding of what matters most to Nationwide members PLEASANTON, Calif., May 14, 2025--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, and Kantar, today announced that their partnership with financial institution Nationwide, the world's largest building society, has been recognized with the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025. The recognition reflects Nationwide's deep-rooted commitment to understanding and acting on feedback from its 16 million members across the United Kingdom. Working with Kantar, Nationwide has created a holistic insight ecosystem that provides a top-down view of customer experience across every level. Medallia's technology powers this experience by capturing rich, real-time signals across digital and in-person touchpoints, enabling the building society to continuously improve the member experience. "Our members are at the heart of everything we do," said Stephen Mitchell, Head of Customer Performance Insight & Reporting at Nationwide. "This recognition is a reflection of the effort we've made to listen more acutely, understand more deeply, and take meaningful action to deliver 'Simply Brilliant Service.'" Nationwide's approach is designed to the Best Practice of a CX pyramid, starting with strategic benchmarking to understand its CX position versus competitors, followed by journey-level measurement development to identify opportunities for transformation. The final step involved embedding Medallia Digital to track app and web experiences – supporting the relaunch of the mobile app, particularly for younger members who had made clear they were seeking a more tailored digital experience. "Medallia is honored to support Nationwide and Kantar in this shared journey," said Ben Brewer, Chief Revenue Officer at Medallia. "We're proud that Medallia's technology is enabling their teams to capture real-time feedback across multiple channels, uncover deep insights, and respond swiftly to member needs – from strategic transformation to digital innovation. It's a privilege to be part of a partnership that delivers meaningful, values-led experiences at scale." Supporting this work is Kantar, whose close strategic collaboration with Nationwide helped build a comprehensive roadmap for insight maturity. From high-level benchmarking to granular journey-level research, Kantar has worked closely with the building society to ensure that listening is structured, strategic, and always aligned to the ambition of delivering a 'Good Way to Bank.' "Nationwide Building Society is an innovative and enduring icon of British High Street, with leading customer service across all channels," said Ewa Davenport, Senior Client Success Director at Kantar. "We are proud to be working in close partnership with Medallia to help Nationwide fulfill its mission of putting members first." The initiative has already delivered measurable results, with member satisfaction scores rising in digital channels. A recent Forrester report also placed Nationwide at the top of the UK's European Banking CX Index for customer experience, further validating the strength of its insight-led strategy. About Nationwide: Nationwide is the world's largest building society, with over 17 million customers, 16 million of whom have a current account, mortgage or savings product, and are therefore members of the Society. Nationwide is owned by its members and focuses on providing banking products and services to its customers. Nationwide is one of the UK's third largest mortgage provider and holds almost £1 in every £10 saved in the UK, as well as one in ten of the UK's current accounts. Nationwide's purpose is "Banking - but fairer, more rewarding, and for the good of society". The Nationwide Board believes that its mutual ownership model enables it to balance its need to retain sufficient profit to remain financially strong, with its commitment to share its success with its customers and members. About Kantar Kantar is the world's leading marketing data and analytics business and an indispensable brand partner to the world's top companies. We combine the most meaningful attitudinal and behavioural data with deep expertise and advanced analytics to uncover how people think and act. We help clients understand what has happened and why and how to shape the marketing strategies that shape their future. For more information, please get in touch with press@ About Medallia Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit © 2025 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia's products are trademarks of Medallia. All other trademarks are the property of their respective owners. View source version on Contacts PR Contact: Jenny Zehentnerpress@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data


Business Wire
14-05-2025
- Business
- Business Wire
Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership
PLEASANTON, Calif.--(BUSINESS WIRE)-- Medallia, Inc., the global leader in customer and employee experience, and Kantar, today announced that their partnership with financial institution Nationwide, the world's largest building society, has been recognized with the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025. The recognition reflects Nationwide's deep-rooted commitment to understanding and acting on feedback from its 16 million members across the United Kingdom. "We're proud that Medallia's technology is enabling their teams to capture real-time feedback across multiple channels, uncover deep insights, and respond swiftly to member needs – from strategic transformation to digital innovation," said Ben Brewer Share Working with Kantar, Nationwide has created a holistic insight ecosystem that provides a top-down view of customer experience across every level. Medallia's technology powers this experience by capturing rich, real-time signals across digital and in-person touchpoints, enabling the building society to continuously improve the member experience. 'Our members are at the heart of everything we do,' said Stephen Mitchell, Head of Customer Performance Insight & Reporting at Nationwide. 'This recognition is a reflection of the effort we've made to listen more acutely, understand more deeply, and take meaningful action to deliver 'Simply Brilliant Service.'' Nationwide's approach is designed to the Best Practice of a CX pyramid, starting with strategic benchmarking to understand its CX position versus competitors, followed by journey-level measurement development to identify opportunities for transformation. The final step involved embedding Medallia Digital to track app and web experiences – supporting the relaunch of the mobile app, particularly for younger members who had made clear they were seeking a more tailored digital experience. 'Medallia is honored to support Nationwide and Kantar in this shared journey,' said Ben Brewer, Chief Revenue Officer at Medallia. 'We're proud that Medallia's technology is enabling their teams to capture real-time feedback across multiple channels, uncover deep insights, and respond swiftly to member needs – from strategic transformation to digital innovation. It's a privilege to be part of a partnership that delivers meaningful, values-led experiences at scale.' Supporting this work is Kantar, whose close strategic collaboration with Nationwide helped build a comprehensive roadmap for insight maturity. From high-level benchmarking to granular journey-level research, Kantar has worked closely with the building society to ensure that listening is structured, strategic, and always aligned to the ambition of delivering a 'Good Way to Bank.' 'Nationwide Building Society is an innovative and enduring icon of British High Street, with leading customer service across all channels,' said Ewa Davenport, Senior Client Success Director at Kantar. 'We are proud to be working in close partnership with Medallia to help Nationwide fulfill its mission of putting members first.' The initiative has already delivered measurable results, with member satisfaction scores rising in digital channels. A recent Forrester report also placed Nationwide at the top of the UK's European Banking CX Index for customer experience, further validating the strength of its insight-led strategy. About Nationwide: Nationwide is the world's largest building society, with over 17 million customers, 16 million of whom have a current account, mortgage or savings product, and are therefore members of the Society. Nationwide is owned by its members and focuses on providing banking products and services to its customers. Nationwide is one of the UK's third largest mortgage provider and holds almost £1 in every £10 saved in the UK, as well as one in ten of the UK's current accounts. Nationwide's purpose is "Banking - but fairer, more rewarding, and for the good of society". The Nationwide Board believes that its mutual ownership model enables it to balance its need to retain sufficient profit to remain financially strong, with its commitment to share its success with its customers and members. About Kantar Kantar is the world's leading marketing data and analytics business and an indispensable brand partner to the world's top companies. We combine the most meaningful attitudinal and behavioural data with deep expertise and advanced analytics to uncover how people think and act. We help clients understand what has happened and why and how to shape the marketing strategies that shape their future. For more information, please get in touch with press@ About Medallia Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit © 2025 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia's products are trademarks of Medallia. All other trademarks are the property of their respective owners.