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Left Behind – The Transport Breakdown Facing Abuse Survivors (Part 2)
Left Behind – The Transport Breakdown Facing Abuse Survivors (Part 2)

Scoop

time15-05-2025

  • General
  • Scoop

Left Behind – The Transport Breakdown Facing Abuse Survivors (Part 2)

With less than a week to go until the Christchurch Whare Tapu Wānanga – a national gathering for survivors of abuse in state care – Many were abused as children under the Ministry of Social Development (MSD) and it has still not confirmed consistent or adequate travel support for those who need it most. For many, the chance to attend a healing event rests entirely on being able to get there. But MSD's ongoing failure to coordinate, communicate, or show up is creating fresh harm. Some survivors have received no response at all. Others are told that travel support is only available if their claim is still "open," despite the fact that the trauma they carry never closed. And in some cases, survivors have been offered travel payments so low they feel insulting – such as $10 each way for multi-hour round trips, or $100 to get from Auckland to Christchurch. "What message does that send? That our healing is only worth a couple of dollars?" asks Karl Tauri, spokesperson for NZCAST – the New Zealand Collective of Abused in State Care. "We're hearing from survivors who are crying, panicking, unsure whether they'll be able to come. They're retraumatised not by the past, but by this system that makes them beg for basic support." MSD's Historic Claims team has also confirmed they will not be attending the Christchurch wānanga, citing unspecified commitments. Work and Income (WINZ) in Christchurch gave the same response. This comes despite MSD having attended similar wānanga in Wellington and Palmerston North, where survivor turnout was high and agency engagement proved vital. Christchurch alone has multiple Work and Income offices and hundreds of MSD staff. And yet, survivors there are being told no one is available. "Why is Christchurch different? Why do survivors in one city get face-to-face support and others don't?" says Tauri. The absence is more than just poor logistics. It reinforces what many survivors already feel: that their healing is not a priority. That after everything, they are still on their own. NZCAST is calling for immediate, consistent national policy from MSD that ensures: Travel support is clearly communicated and accessible to all survivors, regardless of claim status No survivor is forced to cover costs upfront or accept unreasonably low offers Staff from Historic Claims and Work and Income are present at all major survivor-led wānanga "This isn't charity," says Tauri. "This is redress. Real redress means turning up, following through, and making sure survivors have the means to heal. If MSD can't even get people to the marae, then what are they really offering?"

Survivors Call Out MSD For Redress Inaction, Travel Chaos, And Deep Harm – One Week Before National Wānanga (Part One)
Survivors Call Out MSD For Redress Inaction, Travel Chaos, And Deep Harm – One Week Before National Wānanga (Part One)

Scoop

time12-05-2025

  • Politics
  • Scoop

Survivors Call Out MSD For Redress Inaction, Travel Chaos, And Deep Harm – One Week Before National Wānanga (Part One)

Press Release – NZ Cast This isnt an isolated failure. NZCAST says its part of a larger pattern: a redress system that isnt working, and an agency that claims to care about survivors but wont even show up. With less than a week to go before a national wānanga for survivors of state abuse in Christchurch, the Ministry of Social Development (MSD) has still not confirmed consistent travel support for those trying to attend. Many have been left waiting, others have been declined outright, and some have received offers so low they feel like an insult. 'It's heartbreaking,' says Karl Tauri, spokesperson for NZCAST – the New Zealand Collective of Abused in State Care. 'We've had survivors calling us in tears, unsure if they'll be able to attend. Some have said they don't want to live anymore. And what's MSD's response? Silence, deferral, or ten dollars for a 5-hour round trip.' This isn't an isolated failure. NZCAST says it's part of a larger pattern: a redress system that isn't working, and an agency that claims to care about survivors but won't even show up. Travel support that harms more than it helps Survivors attending the upcoming Whare Tapu Wānanga in Christchurch (23–25 May) have reported: Receiving no confirmation of travel support Being told they're ineligible because their 'claim is closed' Being offered as little as $10–$20 for multi-hour journeys Hearing different rules depending on the person who answers the phone. 'This is redress?' Tauri asks. 'Survivors are retraumatised just trying to attend an event that could help them heal.' Deaf survivors excluded The situation is no better for Deaf survivors. MSD has refused to fund New Zealand Sign Language (NZSL) interpreters for wānanga, redirecting organisers to Deaf Aotearoa who have no mandate or funding to cover redress-related events. 'This has left Deaf survivors completely shut out,' says Tauri. 'Or, again, the burden falls on us, a grassroots, unpaid organisation to try and find the money.' Disability support that doesn't support Survivors living with chronic pain, PTSD, or long-term illness are facing yet another barrier: the broken Disability Allowance system. NZCAST reports survivors being forced to repeatedly prove their trauma by obtaining letters from GPs and specialists, a system over-stretched on its own, even when their conditions are permanent and well documented. One mother cannot access basic allergy-safe food and unsubsidized medication for her and her children. They live with serious gluten and dairy allergies yet are denied support. 'She skips rent once a month just to feed her kids and buy her medication' says Tauri. 'What kind of system makes a woman choose between food and housing?' Case management by postcode In some parts of the country, Work and Income allows survivors to request dedicated case managers, a much needed and wanted advancement, so survivors don't have to relive their trauma with a new person every time. In some regions, this request is refused. 'It's postcode-based discrimination,' says Tauri. 'The system you get depends entirely on where you live. That's not justice.' No dignity in death In one recent case, MSD refused to fund the headstone for a survivor's father, who was buried in an unmarked grave. He was a veteran of World War Two, and the only adult who supported and loved his daughter, before he passed away. Despite clear grounds for compassion and support, she has been left scrambling to piece together funding on a benefit. 'This was a man who stood by his daughter through everything,' says Tauri. 'And MSD told the whānau no. No help, no honour, no acknowledgment. That tells you exactly how broken this system is, when even the dead, a veteran at that don't get dignity.' MSD: Present in some places, absent in others Perhaps the most galling failure, NZCAST says, is MSD's refusal to attend the Christchurch wānanga, despite attending similar events in Wellington and Palmerston North. 'Christchurch has hundreds of MSD staff and multiple offices,' Tauri says. 'They claim it's due to 'conflicting commitments,' but the message survivors hear is: you're not important enough for us to show up. ' This matters, he says, because when MSD WINZ and Historic Claims does attend, it works. Survivors are able to connect with case managers, claims, ask questions, get real-time support, and rebuild trust with the public service. NZCAST: Doing the work the Crown won't NZCAST is running the entire three-day Christchurch gathering including food, accommodation, transport, wellness sessions, peer support, and facilitation entirely unfunded. The trust receives no Crown funding, and relies on community aroha, fundraising, and lived experience. 'We're holding people who are in crisis while MSD sends emails telling us to refer survivors to the website,' says Tauri. 'We are doing their job. Unpaid. And still doing it better.' What NZCAST is calling for: A consistent national travel support policy for all survivors, open claim or not NZSL interpreter funding for all Crown-linked survivor events A trauma-informed Disability Allowance process that stops punishing people Equal access to case managers, no matter the postcode A survivor-led inter-agency wellbeing and redress taskforce Proper funding for survivor-led groups who are carrying the system's failures Implentation of the recommendations provided by the Royal Commission. 'We're not asking for favours. We're asking for justice.' At the heart of it, Tauri says, is a simple truth: redress is not money. Redress is showing up. It's access. It's care. 'MSD says it supports survivors, but survivors are not feeling supported. They're exhausted. They're retraumatized. And they're being left behind.'

Survivors Call Out MSD For Redress Inaction, Travel Chaos, And Deep Harm - One Week Before National Wānanga (Part One)
Survivors Call Out MSD For Redress Inaction, Travel Chaos, And Deep Harm - One Week Before National Wānanga (Part One)

Scoop

time12-05-2025

  • Politics
  • Scoop

Survivors Call Out MSD For Redress Inaction, Travel Chaos, And Deep Harm - One Week Before National Wānanga (Part One)

With less than a week to go before a national wānanga for survivors of state abuse in Christchurch, the Ministry of Social Development (MSD) has still not confirmed consistent travel support for those trying to attend. Many have been left waiting, others have been declined outright, and some have received offers so low they feel like an insult. 'It's heartbreaking,' says Karl Tauri, spokesperson for NZCAST – the New Zealand Collective of Abused in State Care. 'We've had survivors calling us in tears, unsure if they'll be able to attend. Some have said they don't want to live anymore. And what's MSD's response? Silence, deferral, or ten dollars for a 5-hour round trip.' This isn't an isolated failure. NZCAST says it's part of a larger pattern: a redress system that isn't working, and an agency that claims to care about survivors but won't even show up. Travel support that harms more than it helps Survivors attending the upcoming Whare Tapu Wānanga in Christchurch (23–25 May) have reported: Receiving no confirmation of travel support Being told they're ineligible because their 'claim is closed' Being offered as little as $10–$20 for multi-hour journeys Hearing different rules depending on the person who answers the phone. 'This is redress?' Tauri asks. 'Survivors are retraumatised just trying to attend an event that could help them heal.' Deaf survivors excluded The situation is no better for Deaf survivors. MSD has refused to fund New Zealand Sign Language (NZSL) interpreters for wānanga, redirecting organisers to Deaf Aotearoa who have no mandate or funding to cover redress-related events. 'This has left Deaf survivors completely shut out,' says Tauri. 'Or, again, the burden falls on us, a grassroots, unpaid organisation to try and find the money.' Disability support that doesn't support Survivors living with chronic pain, PTSD, or long-term illness are facing yet another barrier: the broken Disability Allowance system. NZCAST reports survivors being forced to repeatedly prove their trauma by obtaining letters from GPs and specialists, a system over-stretched on its own, even when their conditions are permanent and well documented. One mother cannot access basic allergy-safe food and unsubsidized medication for her and her children. They live with serious gluten and dairy allergies yet are denied support. 'She skips rent once a month just to feed her kids and buy her medication' says Tauri. 'What kind of system makes a woman choose between food and housing?' Case management by postcode In some parts of the country, Work and Income allows survivors to request dedicated case managers, a much needed and wanted advancement, so survivors don't have to relive their trauma with a new person every time. In some regions, this request is refused. 'It's postcode-based discrimination,' says Tauri. 'The system you get depends entirely on where you live. That's not justice.' No dignity in death In one recent case, MSD refused to fund the headstone for a survivor's father, who was buried in an unmarked grave. He was a veteran of World War Two, and the only adult who supported and loved his daughter, before he passed away. Despite clear grounds for compassion and support, she has been left scrambling to piece together funding on a benefit. 'This was a man who stood by his daughter through everything,' says Tauri. 'And MSD told the whānau no. No help, no honour, no acknowledgment. That tells you exactly how broken this system is, when even the dead, a veteran at that don't get dignity.' MSD: Present in some places, absent in others Perhaps the most galling failure, NZCAST says, is MSD's refusal to attend the Christchurch wānanga, despite attending similar events in Wellington and Palmerston North. 'Christchurch has hundreds of MSD staff and multiple offices,' Tauri says. 'They claim it's due to 'conflicting commitments,' but the message survivors hear is: you're not important enough for us to show up. ' This matters, he says, because when MSD WINZ and Historic Claims does attend, it works. Survivors are able to connect with case managers, claims, ask questions, get real-time support, and rebuild trust with the public service. NZCAST: Doing the work the Crown won't NZCAST is running the entire three-day Christchurch gathering including food, accommodation, transport, wellness sessions, peer support, and facilitation entirely unfunded. The trust receives no Crown funding, and relies on community aroha, fundraising, and lived experience. 'We're holding people who are in crisis while MSD sends emails telling us to refer survivors to the website,' says Tauri. 'We are doing their job. Unpaid. And still doing it better.' What NZCAST is calling for: A consistent national travel support policy for all survivors, open claim or not NZSL interpreter funding for all Crown-linked survivor events A trauma-informed Disability Allowance process that stops punishing people Equal access to case managers, no matter the postcode A survivor-led inter-agency wellbeing and redress taskforce Proper funding for survivor-led groups who are carrying the system's failures Implentation of the recommendations provided by the Royal Commission. 'We're not asking for favours. We're asking for justice.' At the heart of it, Tauri says, is a simple truth: redress is not money. Redress is showing up. It's access. It's care. 'MSD says it supports survivors, but survivors are not feeling supported. They're exhausted. They're retraumatized. And they're being left behind.'

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