Latest news with #flightcancelation
Daily Mail
28-07-2025
- Politics
- Daily Mail
Conservative TV star films tense encounter with Southwest worker after his flight was canceled
Conservative TV star Alex Stein videoed himself in a tense exchange with a Southwest worker after his flight was canceled and he asked for a hotel room. Stein, 38, shared a clip of him attempting to converse with an airline worker at a help desk on Sunday inside Ronald Reagan Washington National Airport. According to Stein, his flight had been canceled due to the weather and had been enquiring about a hotel voucher for the night. He said: 'Southwest you won't help me at all even though you guys canceled the flight. I'm stuck here in DC and they will not help me at all. I don't know why Southwest won't help me.' Stein aimed his remarks at a help desk worker as he continued: 'I'm stuck here and I don't know what to do.' He then claimed that the Southwest worker who he filmed then threatened to call the cops on him over his reaction. It then cuts to an officer approaching him, Stein can be heard saying: 'I'm just filming for my protection, they canceled my flight, I asked for a hotel room. 'I started filming the guy and then he said I'm calling the cops', the officer then advises that staff cannot hand out hotel vouchers over weather cancellations. Another officer then approached him and advises him that he is doing nothing illegal, the officer adds: 'You're not detained, you're all good.' During his conversation with the second officer, Stein told him that the airline had rebooked his flight for the following day. He later posted to social media saying that he had been 'trying to speak up for all the passengers on my flight'. The company then responded to the clip asking for more information from him, to which Stein said: 'I love you guys so much at Southwest! 'I think the supervisor was under a ton of pressure today with all the cancellations but I was just trying to stick up for all the families that were stranded in DC on their summer vacations.' Not long after the incident, Stein shared another picture to his social media showing him inside a Buffalo Wild Wings and said that he was 'ok'. Daily Mail has approached Southwest Airlines for comment on the clip. Stein is a social media personality, Blaze TV contributor and far-right activist notorious for provoking outrageous situations for online content. Stein told the officers that the airline had rebooked his flight for the following day Stein previously made headlines after he allegedly harassed Alexandria Ocasio-Cortez on the steps of the Capitol in 2022. The congresswoman was approaching the steps with an aide as police stood by during the exchange. 'I love you, AOC, you're my favorite!' Stein out called. 'You look very beautiful in that dress.' He caught the 32-year-old's attention when he made a lewd comment about her body and she changed course to approach him. 'Look how sexy she looks in that dress,' Stein yells again as she reaches the top of the steps. 'Whooo. I love it AOC. Hot hot hot like a tamale.' 'I was actually walking over to deck him because if no one will protect us then I'll do it myself,' Ocasio-Cortez wrote of the incident on Twitter later, 'but I needed to catch a vote more than a case today.'
Daily Mail
28-07-2025
- Climate
- Daily Mail
Delta 'claimed flight from 100f Florida airport was canceled because of ice on the runway'
Delta Air Lines has sparked an internet uproar after allegedly canceling a flight from Florida due to 'ice on the runway' as temperatures neared 100 degrees Fahrenheit outside. The bizarre situation emerged when a woman headed from Orlando International Airport (MCO) to New York's John F. Kennedy International Airport (JFK) was alerted her flight had been pushed back an entire day. She then reached out to the airline to ask about getting a reimbursement for her hotel room that night. But her request was denied because the cancelation was 'weather related,' according to a Reddit post shared by the flier's cousin on Sunday. A Delta agent told the frustrated customer the flight was called off 'due to a deicing situation, which means the runway was too slippery' for takeoff, as shown in a message exchange included in the post. This 'deicing situation' was pertaining to the runway in Orlando - where the heat was scorching. 'The runway was covered in ice,' the agent continued. 'This is for safety purposes, and our top priority is the safety of our passengers.' In response to the icy runway claim, the customer said: 'It is 95 degrees in Orlando and 84 degrees in New York City.' Her request was denied because the cancelation was 'weather related,' according to a Reddit post shared by the flier's cousin on Sunday It is unclear what the airline representative wrote back to defend their offbeat argument. 'It was hot but there wasn't any rain in Orlando or NYC, her destination,' the Redditor reiterated in the caption. 'They said it was because of the ice. Huh?' The debacle caught the attention of thousands of people, many who were just as confused and outraged as the woman and her cousin. 'I would be on a literal warpath with Delta until the end of time if they tried to tell me they canceled my flight to/from Florida because of pretend ice in 100 degree weather,' one person asserted. 'Can confirm no ice anywhere on the ground in Orlando,' a Floridan added. 'That's insane for a lot of reasons, but primarily bc if there are weather delays the airline isn't responsible for reimbursing you, so they're LITERALLY committing fraud,' someone chimed in. According to AirAdvisor, airlines in the US do not have to financially help their passengers when a flight gets canceled because of the weather. They are only required to either rebook the flight or provide a full ticket refund. The debacle caught the attention of thousands of people, many who were just as confused and outraged as the woman and her cousin Someone claiming to be an airport employee urged the poster to file a complaint with the Department of Transportation. Another commenter claimed they had experienced something similar: 'I was told the same thing Leaving the Bahamas. 'I asked them where the f**k the snow had been hiding in the 90 degree weather in Nassau ?!' Someone did come to the airline's defense, writing: 'Orlando resident here. We frequently have hail storms that are heavy and look like snow sometimes. 'I just checked and they did a ground stop from 3:45 - 4:45 for thunderstorms.' But another clapped back: 'Yes but the canceled her flight until tomorrow. That shouldn't happen with a thunderstorm.'
The Guardian
27-06-2025
- The Guardian
‘We don't want to go': Australian couple told to pay $3,500 to postpone flights amid Middle East volatility
Sharon Latour and her husband are scheduled to fly through Abu Dhabi on an Etihad flight on Wednesday, just nine days after Iran launched a missile strike on a US base in nearby Qatar. As of Friday, the Australian couple's flight was still scheduled for takeoff despite the volatility in the region. Latour is upset that Etihad are insisting on charging her $3,500 to change their tickets if they want to postpone their trip until early next year. 'I kept repeating over the phone: 'We're genuinely scared, we're not making this up.' [But] not a care in the world,' Latour said. 'They're just like, 'well, pay the [fee]'.' Australian travellers had already been advised to avoid the region as Israel and Iran exchanged missile strikes , before a US strike prompted the Iranian retaliation. Countries closed their airspaces and airlines diverted flights, leaving passengers stranded. Iran has threatened to strike US military bases if it is subjected to further American attacks. But Australians hoping to avoid flying through the Middle East in coming weeks have found they have limited consumer rights to move or cancel their own flights. With many passengers facing delays, scheduling changes and cancellations, consumer advocates have called for stronger protections to ensure compensation and transparency for passengers. Latour left Australia for a work trip to Malaysia, and her husband joined her in early June. They planned to holiday in Europe, so while in Kuala Lumpur they booked Etihad flights to Rome with a transit in Abu Dhabi. They booked business class seats on Etihad using a combination of rewards points and a bank card. Latour said she and her husband were looking forward to their trip until the airspace closures caused by Iran's threats to strike US bases. They were worried about Al Dhafra airbase, which hosts US military assets and is situated just 25km from Abu Dhabi. At this point Latour said she contacted Etihad to request help moving their flight, 'because we're really scared, we don't want to be stuck there'. 'You just had bombardment, missiles flying literally next door,' she said. 'You have an American base really close to the airport. We don't want to go there.' Sign up for Guardian Australia's breaking news email Latour said an Etihad call centre representative told her she should have been aware of the company's rules requiring the payment of rescheduling fees. They refused Latour's request for a free or low-fee deferral to fly instead on March 2026. Australians travelling through Middle Eastern airports in June have reported chaotic waits. Guardian readers have reported being among thousands stranded in Doha airport. One couple reported being stuck at Doha airport for 40 hours. They said the airport had few staff assisting passengers. Another passenger told Guardian Australia that Doha airport security staff threatened to seize the mobile phones of some customers who had attempted to film the queues and crowds. Passengers joined airport staff behind information desks as customers waited for flight information, they claimed. But Australian consumers are unlikely to have any legal rights to defer their flights unless their airline's fine print allows, experts say. The Australian Competition and Consumer Commission (ACCC) have said airlines must meet the guarantees under the Australian Consumer Law. But the guarantees may not apply in every case. The consumer guarantees probably won't apply if an airline delays or cancels a flight due to the actions of a third party, such as a government implementing restrictions on the flight, the ACCC said. And if a customer initiates a cancellation, the guarantees are again unlikely to apply, meaning any remedy consumers are entitled to will depend on the specific terms and conditions of their fare. In Latour's case, she and her husband are likely at the 'behest' of Etihad, especially because they booked their tickets in Malaysia and not Australia, according to Jodi Bird, a travel expert at the consumer advocacy organisation Choice. Bird said if they had booked the tickets at home they could have at least mounted an argument that they should be protected under consumer law. But even that outcome is doubtful, Bird said. 'Our experience is that it doesn't do a lot to protect you beyond [the terms and conditions] of the airline.' Bird said even people whose flights were cancelled or rescheduled by the airlines will likely be reliant on the carriers for compensation. And they could struggle to get refunds rather than flight credits, he said. The predicament raises broader questions around consumer protections in the aviation industry, Bird said. Choice has called for the federal government to implement a compensation system for passengers affected by cancelled and delayed flights, which Bird said would be similar to a scheme in the European Union. 'The main advantage is it just becomes more transparent,' he said. 'You've got that kind of central place that people can go to to understand the rules, rather than having to understand the fine print of every single different airline.' The Albanese government has committed to having an aviation industry ombudsman operating in 2026. Guardian Australia understands Etihad flights are now operating to schedule without reported issues. Etihad was contacted for comment. Etihad's terms and conditions indicate that customers are entitled to re-book or get a refund if the airline cancels their flight, or if they booked a fare which offered free re-booking. Some major airlines have granted limited flexibility to customers who no longer wish to travel on flights scheduled in June to, from or via Qatar or Doha. Qantas says it has offered fee-free refunds, credits or date changes to passengers on Emirates-operated flights through Dubai scheduled up to 27 June, with additional flexibility for those travelling on to Iraq, Lebanon or Israel. Virgin and Qatar Airways say they have extended the same courtesy to those with flights through Doha up to 30 June. But people with flights scheduled from 1 July, just a week after the US strike on Qatar on 23 June, are not included. Qatar Airways said disruptions resulting from the temporary closure of Qatari airspace had been resolved by 26 June. Latour and her husband aren't so optimistic. They've cancelled their European hotel bookings and will not get on the plane on Wednesday.
LBCI
21-06-2025
- Business
- LBCI
Middle East Airlines cancels flights to Iraq on June 22 and 23
Middle East Airlines announced the cancellation of its flights to Iraq on June 22 and 23, 2025. The schedule is provided below.
Khaleej Times
15-06-2025
- Business
- Khaleej Times
UAE: Can passengers claim refund if the flight ticket is non-refundable?
Question: I recently booked a flight through a travel agent, which I now need to cancel. However, the agent says I won't get my money back, as the flight option I selected does not allow cancellations. Can I get my money back? Answer: It is assumed that the travel agent did not provide you with clear and complete information about the non-refundable nature of the flight ticket before booking. A consumer has the right to obtain accurate information about the goods or services they purchase, use, or receive. This is by Article 4(2) of Federal Law No. 15 of 2020 on Consumer Protection, 'Obtaining true information on the commodities purchased, used or consumed or the service received.' The performance of all contractual obligations is subject to the principle of good faith, as prescribed under Article 246 (1) of the Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates, which states, '1. The contract shall be implemented, according to the provisions contained therein and in a manner consistent with the requirements of good faith.' Stay up to date with the latest news. Follow KT on WhatsApp Channels. The wording in a contract should be clear under Article (265) (1) of the UAE Civil Transactions Law, 'If the wording of a contract is clear, it may not be departed from by way of interpretation to ascertain the intention of the parties.' Furthermore, if an individual approves something after an agent has done it on his behalf, it may be considered as if you had given consent to the agent before the agent doing such work. This is by the Article 930 of the Federal Law No. (5) of 1985 On the Civil Transactions Law of the United Arab Emirates, 'Subsequent permission for a dealing shall be regarded as a prior grant of agency.' Based on the aforementioned provision of the law, if the travel agent did not inform you that the air ticket is non-refundable before booking, you may have grounds to request a refund or compensation under the UAE Civil Transactions Law and Consumer Protection Law. The agent is obliged to act in your interest and provide full disclosure. You may also contact the airline directly to check if any refund or rebooking options are available. Furthermore, you may consider filing a complaint with the UAE Consumer Protection Department or seek further legal advice.
