Star Planet denies claims of Chinese-only language and ticket scalping at G-Dragon KL concert
In a statement released by the company, its Chief Operating Officer Carmen Liew clarified that it is inaccurate to state that signage and announcements were predominantly in Chinese, noting that all international events use bilingual materials in both English and Chinese.
"For the G-Dragon concert in particular, live announcements were also made in Bahasa Malaysia and essential notices were likewise available in Bahasa Malaysia,' the organiser told Sinar Daily.
The company added that it has taken note of public feedback and will consider incorporating more Bahasa Malaysia in future events involving K-pop or local artists.
"That said, we've noted the feedback and will certainly consider incorporating even more Bahasa Malaysia for future K-pop or Malay artist events," she added.
The G-Dragon concert, part of the K-pop star's highly anticipated world tour, took place at Axiata Arena, Bukit Jalil, on July 19 and 20.
Social media users had voiced frustration over the high number of attendees from mainland China and alleged that Malaysian fans were sidelined.
Another point of criticism involved ticket scalping, with fans accusing the organiser of insider ticket sales to buyers in China.
One viral post alleged that all VVIP, VIP and Cat 1 tickets were snapped up by agents and resold at inflated prices, while genuine fans were left with limited options or forced to buy at mark-ups.
Fans also raised concerns that the ticketing system lacked security, with no codes required during the fan club presale, making it vulnerable to bots.
Some users also claimed their tickets were cancelled over suspicious activity, while scalper tickets remained valid. Accusations were also made that tickets under the 'FAM' category were distributed through insider networks linked to the organiser.
Star Planet again has firmly denied the claims. They said the allegations of ticket scalping are entirely baseless and without any supporting evidence.
"We want to firmly reiterate that Star Planet had no involvement in any insider ticket sales for the G-Dragon tour.
"It is also important to note that all ticketing activities or actions for a world tour of this scale are conducted under close oversight and require coordination and approval from multiple parties, including the tour's official management," said Liew.
The company added that ticketing activities for international tours require oversight and approval from multiple parties, including the tour's official management, to ensure transparency and compliance with global standards.
Addressing one specific case that went viral, the company said a ticket was voided due to suspicious activity but reinstated after verification.
Star Planet acknowledged the global problem of scalping and said it is working with its ticketing partner to improve bot-filtering systems for future events.
"We fully understand the frustration and disappointment experienced by fans who were unable to secure tickets for this highly anticipated event.
"Scalping remains a widespread issue globally and presents an ongoing challenge for event organisers.
"To address this, we are in active discussions with our ticketing partner to explore and implement more advanced bot-filtering solutions aimed at minimising scalper activity and ensuring fairer access for genuine fans for upcoming shows," she said.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
New Straits Times
3 hours ago
- New Straits Times
Sabah land office denies issuing prospecting licence to Bumi Suria
KOTA KINABALU: The Sabah Lands and Surveys Department has firmly denied issuing any prospecting licence to Bumi Suria Sdn Bhd under the Sabah Mining Ordinance 1960. Its director, Datuk Bernard Liew Chau Min, said any statements, promotions, or actions made by any party in relation to a prospecting licence allegedly held by Bumi Suria Sdn Bhd are unfounded. He also said that the company has not received official approval from the state mining authority. "For public awareness, any mineral prospecting activity in the state of Sabah may only be conducted with a valid licence issued under Sections 6 and 8 of the Sabah Mining Ordinance 1960. "It is subject to relevant technical and legal requirements," he said in a statement. His statement came amid claims and promotional materials suggesting that Bumi Suria Sdn Bhd had obtained such a licence. Liew said the department takes seriously any public statements made through any form of media that may mislead the public.
The Sun
4 hours ago
- The Sun
Eight injured in car-ramming terror attack in Israel
KFAR YONA: Israeli police are searching for a driver who deliberately rammed his car into a bus stop, injuring eight people in what authorities called a 'terror attack.' Witnesses described a horrifying scene as the driver accelerated into pedestrians waiting for transport. One eyewitness, Kineret Hanuka, 45, told AFP: 'I saw only blood and heard them screaming: 'It hurts!'... It was so hard for me to see this.' The attack occurred at 9:25 am local time near the central town of Kfar Yona. Magen David Adom (MDA) emergency responders confirmed two victims in their 20s were hospitalised in moderate condition with chest and limb injuries. Three others suffered mild to moderate head and limb wounds, while three more had minor injuries. Police spokesman Dedan Elsdunne stated: 'This was a terror attack, where a terrorist rammed his vehicle into individuals who were standing here waiting to catch the bus.' The suspect fled on foot after abandoning his vehicle, prompting a large-scale manhunt involving helicopters, motorbikes, and K-9 units. Forensic teams cordoned off the crash site as investigators collected evidence. The incident follows escalating violence in Israel and the occupied West Bank since the 2023 Gaza conflict began. In March, a Palestinian driver killed a teenager in a similar attack at a northern Israeli bus stop. According to AFP data, at least 32 Israelis have died in Palestinian attacks, while Palestinian Authority figures report over 950 Palestinian fatalities in the West Bank. – AFP
Hype Malaysia
6 hours ago
- Hype Malaysia
(Video) Nora Ariffin Clarifies 'Sinaran' Royalty Dispute; No Intention To Affect Sheila Majid's Concert
If you're from Malaysia, you've likely heard of the classic Malay pop hit, 'Sinaran'. Unfortunately, Sheila Majid's hit song is now the subject of a royalties battle involving singer and actress Nora Ariffin. The singer recently held a press conference at the Music Authors' Copyright Protection Bhd (MACP) premises in Solaris Dutamas to speak about her previous statement about her late husband's unpaid royalties. Nora's late husband, Johan Nawawi, was a songwriter and composer whose work spanned 200 songs, including Sheila Majid's 1986 hit 'Sinaran'. Johan passed away in 2017 from a heart attack. However, Nora recently revealed that Johan never received the royalties payment he was supposed to receive for 'Sinaran' and other songs. Nora claimed that her late husband only received RM60 for his work on the iconic song, which was his initial payment for the song's usage upon its release in 1986. She argued that various music publishers owed her husband money for using his works across various platforms. According to the 52-year-old, she had spent the last five years contacting several music publishers listed as rights holders of Johan's works, hoping to receive the royalties. However, to this day, contract copies and royalty statements from these music publishers have not been provided. She's now hoping the music publishers can settle the royalties issue, believing that Johan's income as a songwriter could help fund her children's education. At the same time, Nora emphasised that 'Sinaran' singer Sheila Majid has no involvement in this issue. She also said she had no intentions to be the 'joykiller' of the singer's upcoming concert, which takes place on 8th November 2025 (Saturday). Instead, the mother of 4 clarified that she's taking action against music publishers to defend the rights of her children as heir to Johan's income. We hope everything goes well for Nora and her family, and may they receive the royalties that Johan deserves. Listen to what the singer has to say about the issue: Sources: mStar, New Straits Times
