Coinstar names brandon Thompson as chief commercial officer
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In this role, Thompson will lead Coinstar's commercial strategy with a focus on accelerating growth in the U.S. and globally by advancing the company's digital transformation.
A key part of his focus will be expanding the reach of CINQ by Coinstar™, the company's digital wallet. Thompson will also lead the launch of new financial products designed to help customers turn physical cash and coins into digital currency. These tools will give users the ability to pay bills, shop online or in-store, and manage everyday expenses with ease.
With nearly 24,000 connected kiosks worldwide, Coinstar is uniquely positioned to serve cash-based customers at scale. Its real-time processing capabilities and trusted in-store footprint allow the company to bridge the gap between physical and digital currency more effectively than any other provider.
"We process more than 50 million transactions a year and partner with over 700 retailers worldwide. That kind of scale and the trust behind it gives us a unique opportunity to deliver even more value to customers," said Kevin McColly, CEO at Coinstar. "Brandon brings exactly the kind of leadership we need as we expand from a trusted physical network into a full digital financial platform. He knows how to build on that foundation and lead us through the next phase of growth."
With more than 20 years of experience across digital banking, fintech, and financial services, Thompson has a proven track record of driving growth, launching new products, and building inclusive financial strategies. His work in mobile banking, general purpose reloadable (GPR) cards, and banking-as-a-service has focused on increasing access for cash-preferred consumers, making him well-suited to help lead Coinstar's evolution from coin-counting to full-service financial solutions.
"Coinstar has the infrastructure and trust to do something very few companies can, bridge the gap between physical currency and the digital economy at scale," said Brandon Thompson, CCO at Coinstar. "This is about more than just converting coins and cash. It's about giving people real access to tools they can use to spend, save, and manage money however and wherever they want. We're starting with the U.S., but the opportunity is global."
Coinstar's digital wallet, CINQ by Coinstar™, launched in 2024 and gives consumers a simple way to digitize physical currency in minutes. The company's next wave of product innovation in late 2025 will expand its ability to support customers' financial needs beyond the kiosk.
Before joining Coinstar, Thompson served as executive vice president at Green Dot Corporation, where he led product, marketing, and commercial strategy across prepaid and mobile financial services. He also held senior executive roles at Netspend and EML, helping to scale product portfolios that gave millions of cash-reliant consumers access to digital tools.
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