Water leaks, AC off: Vande Bharat journey turns nightmare for student on 8-hour Varanasi-Delhi ride; staff tells passenger to 'adjust'
LUCKNOW: A trip on Vande Bharat Express (22415), India's premium train, turned into a nightmare for Darshil Mishra, a final-year physical therapy student, and other passengers on Monday.
Travelling from Varanasi to Delhi in the C7 coach, Darshil faced an unexpected downpour—not from the sky, but from the train's roof. 'My tablet, trousers, and other passengers were completely drenched,' Darshil recounted. 'It was an eight-hour ordeal. To prevent the downpour, the onboard staff switched off the AC around my berth, which was next to the entry door of the coach. Now, I and other passengers were not only drenched but continued the uncomfortable journey amid humid conditions.
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When Darshil raised the issue with onboard railway staff, the response was a dismissive 'adjust kariye' (just adjust) from the Railway Protection Force personnel. Adding to the frustration, the Train Ticket Examiner (TTE) never showed up to address the situation, leaving passengers to fend for themselves.
The incident, captured on video by Darshil, has since gone viral on social media, igniting widespread outrage against Indian Railways for its apparent negligence.
"The Vande Bharat Express, touted as a symbol of modern rail travel in India, promises comfort and efficiency. However, this incident highlights serious maintenance lapses that undermine its reputation," said Darshil, who filed a complaint in the consumer forum for a refund.
Social media users have slammed the railways, with many calling for accountability and improved service standards. The railways has yet to issue an official statement on the matter, leaving passengers and netizens awaiting answers.
Darshil is pursuing a Bachelor of Physiotherapy from Ambala. After reaching Delhi, he boarded a connecting Vande Bharat Express to reach Ambala, while his mother and brother alighted at Delhi, where they reside.
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Time of India
a day ago
- Time of India
‘Adjust kariye', says staff as leaky VB roof leaves students drenched
Lucknow: A trip in the premium Vande Bharat Express (22415) became a tale of disappointment and trauma for a final year undergraduate of physical therapy, who was heading back to Delhi with his family, and other passengers on Monday. Tired of too many ads? go ad free now Travelling from Varanasi to Delhi in the C7 coach (242627), Darshil Mishra faced an unexpected downpour—not from the sky, but from the train's roof due to some fault in air conditioning. "My ordeal started as I boarded the train in Varanasi. My tablet, trousers as well as other passengers were drenched due to leaky roof. To prevent the leak, the staff switched off the AC around my berth, which was next to the entry door of the coach. Now, I and other passengers were not only drenched but continued the uncomfortable journey amid humid conditions," recounted Darshil. When Darshil raised the issue with onboard railway staff, the response was a dismissive "adjust kariye" (just adjust). Adding to the frustration, the train ticket examiner (TTE) never showed up to address the situation. "The Vande Bharat Express, touted as a symbol of modern rail travel in India, promises comfort and efficiency. However, this incident highlights serious maintenance lapses that undermine its reputation. Further even after reaching out to DRM Lucknow division social media handle, no action was taken," said Darshil, who filed a complaint in the consumer forum for a refund. Darshil is pursuing Bachelor of Physiotherapy from Ambala. After reaching Delhi, he boarded a connecting Vande Bharat Express to reach Ambala while his mother and brother alighted at Delhi, where they reside. Tired of too many ads? go ad free now The incident, captured on video by Darshil, has since gone viral on social media, igniting widespread outrage against . Netizens have slammed the railways, with many calling for accountability and improved service standards. The railways is yet to issue an official statement. However, a note prepared by Northern Railway following the incident reads, "This incident could have been avoided if additional metallic washer had been wielded over the existing washer of return air filter of the air conditioning system. The incident in C7 happened due to a choked drain hole of a drip tray beneath the cooling coil." The railways has suspended V S Galhot, senior section engineer Varanasi, rake in-charge for not ensuring proper draining of condensate water through drain hole during regular maintenance.
Indian Express
a day ago
- Indian Express
Heavy water leakage on Delhi-bound Vande Bharat Express sparks outrage: ‘Complimentary waterfall service'. Watch
Passengers travelling on a Delhi-bound Vande Bharat Express were left outraged — and wet — when water began leaking from the train's roof, drenching them and their luggage. A video reportedly recorded by passengers shows water pouring from a ceiling vent, creating chaos inside the train compartment. Sharing the video on X, Piyush Rai, a journalist, wrote, 'A complimentary 'waterfall' service unlocked in the Delhi-bound 22415 Vande Bharat express caught the passengers off-raincoat.' Watch the video here: A complimentary 'waterfall' service unlocked in the Delhi-bound 22415 Vande Bharat express caught the passangers off-raincoat. — Piyush Rai (@Benarasiyaa) June 24, 2025 Another video, shared by the passenger, shows empty seats near the compartment gate as the leak left them drenched. Sharing the video, the passenger demanded a full refund of his ticket, alleging that the staff were irresponsible. 'AC not working and water leakage in #VandeBharat train. Extremely uncomfortable journey despite premium fare. Multiple complaints lodged but no action taken. Kindly look into it. PNR: 2137164305,' the caption read. Soon after the video came to light, Railway Seva responded to it, citing 'condensate water' to be the root cause of the incident. They further informed that the RMPU (Roof-Mounted Packaging Units) drip tray was fixed and cleaned at the New Delhi Railway Station. 'A case of water leakage was reported from the return air duct in coach C-7 (seat no. 76) on Train No. 22415 (Varanasi–New Delhi Vande Bharat Express). Root Cause: Condensate water accumulated under the cooling coil of the RMPU due to drain holes of drip tray blocked by Mix media/ Return air filter. The water, during braking, entered the return air duct, causing water to drip into the passenger area,' they wrote. 'Action Taken: The affected RMPU drip tray were thoroughly cleaned at NDLS station before the return journey. Washer provided below the filter to create gap between filter and drip tray thus clearing the drain hole. The coach was undertaken in pre-monsoon drive from 15/05/25 to 27/05/25. All RMPUs of the rake are being checked for provision of washer to create gap between filter and drip tray,' they added. A case of water leakage was reported from the return air duct in coach C-7 (seat no. 76) on Train No. 22415 (Varanasi–New Delhi Vande Bharat Express). Root Cause: Condensate water accumulated under the cooling coil of the RMPU due to drain holes of drip tray blocked by Mix media/… — RailwaySeva (@RailwaySeva) June 24, 2025 A similar incident took place in 2024 and was recorded by the passengers. At the time, the Northern Railway's official handle responded to the video, stating that the issue was due to a temporary technical glitch.
Time of India
2 days ago
- Time of India
Water leaks, AC off: Vande Bharat journey turns nightmare for student on 8-hour Varanasi-Delhi ride; staff tells passenger to 'adjust'
LUCKNOW: A trip on Vande Bharat Express (22415), India's premium train, turned into a nightmare for Darshil Mishra, a final-year physical therapy student, and other passengers on Monday. Travelling from Varanasi to Delhi in the C7 coach, Darshil faced an unexpected downpour—not from the sky, but from the train's roof. 'My tablet, trousers, and other passengers were completely drenched,' Darshil recounted. 'It was an eight-hour ordeal. To prevent the downpour, the onboard staff switched off the AC around my berth, which was next to the entry door of the coach. Now, I and other passengers were not only drenched but continued the uncomfortable journey amid humid conditions. " When Darshil raised the issue with onboard railway staff, the response was a dismissive 'adjust kariye' (just adjust) from the Railway Protection Force personnel. Adding to the frustration, the Train Ticket Examiner (TTE) never showed up to address the situation, leaving passengers to fend for themselves. The incident, captured on video by Darshil, has since gone viral on social media, igniting widespread outrage against Indian Railways for its apparent negligence. "The Vande Bharat Express, touted as a symbol of modern rail travel in India, promises comfort and efficiency. However, this incident highlights serious maintenance lapses that undermine its reputation," said Darshil, who filed a complaint in the consumer forum for a refund. Social media users have slammed the railways, with many calling for accountability and improved service standards. The railways has yet to issue an official statement on the matter, leaving passengers and netizens awaiting answers. Darshil is pursuing a Bachelor of Physiotherapy from Ambala. After reaching Delhi, he boarded a connecting Vande Bharat Express to reach Ambala, while his mother and brother alighted at Delhi, where they reside.
