Philippine's EastWest modernises core with Temenos SaaS
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This strategic move supports the Bank's focus to enhancing customer experience, driving digital transformation, and delivering innovative financial solutions with greater efficiency and scale.
By adopting Temenos Core as a SaaS solution for its Retail, SME, and Corporate operations, EastWest will leverage cutting-edge banking technology to provide a seamless and secure banking experience. This modernization effort ensures a more agile and resilient banking infrastructure, allowing the bank to better serve its more than 3 million customers across 400 branches nationwide.
Barani Sundaram, Chief Technology Officer at EastWest, said: 'At EastWest, our customers are at the heart of everything we do. Temenos SaaS is a crucial step in our digital transformation journey, as it allows us to offer a more seamless and personalized banking experience—whether through our mobile app, branch network, or customer support channels. By modernizing our core banking systems, we are ensuring that we can continue to meet the evolving needs of our customers while staying agile in a fast-changing financial landscape.'
This transformation will empower EastWest with a unified, data-driven approach across all lines of business, enabling faster product innovation, improved operational efficiency, and a more customer-centric banking ecosystem. The new platform will also provide the flexibility to scale and integrate with fintech partners, ensuring a robust and future-ready banking environment.
Sundaram, added: 'We are excited to work with Temenos, a global leader in banking technology, as we take this important step forward. This investment marks EastWest's drive to elevate digital banking for Filipinos—bringing secure, elegantly designed, and intuitively smart financial tools within easy reach, shaped around the pace and preferences of modern life.'
Temenos SaaS will support a wide range of banking operations, including customer accounts, deposits, lending, payments, and trade finance, while also creating opportunities for EastWest to expand into new segments such as Wealth Management.
Will Dale, Managing Director - APAC, Temenos, commented: 'We are proud to partner with EastWest, a major player in the Philippine banking sector, to transform its core banking in the cloud. The bank was looking for a SaaS solution that combined deep functionality and the latest technology, which is where Temenos excels. We look forward to supporting EastWest in driving the next phase of their impressive growth.'
Adopting Temenos Core as a SaaS solution enables EastWest to deliver more seamless, scalable, and innovative banking services
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