Jet2 issue 'special' gesture to UK tourist following important airport announcement
An iconic airline issued a "special" gesture to one of its passengers earlier this month.
While Jet2 were celebrating the opening of the brand in their 13th UK airport, the brand surprised one specific customer with a gift they could not believe. Passenger Lorraine Kent and her family were on the first flight with Jet2 from London Luton Airport to Majorca on April 1, when the plane company pulled out all the stops to please those on the first journey from the airport.
From a VIP customer experience to refreshments, gifts and even a "Spanish guitarist," passengers on the flight were treated to an array of gifts. But that wasn't the only surprise for Lorraine and her family.
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READ MORE: Urgent travel warning issued to UK tourists flying to Greece with EasyJet, BA, Ryanair and TUI
The mum was surprised with a gift she was not expecting at all. The Kent family were looking forward to their Majorca getaway as the Easter holidays kicked in, and were ready to start their holiday - but what they weren't expecting was to win a very special Jet2 gift.
The airline, which flies to 75 destinations across Europe, gave Lorraine and her family the "best possible start" to their holiday as they received the news that their holiday would not stop in Majorca.
The Kettering-based family were told they had won a five-star seven-night holiday to Turkey for two adults and two children - and Lorraine simply couldn't believe it.
She expressed how grateful she was for the free holiday and told Jet2 what the opportunity meant for her.
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Lorraine said: 'We have had such a fantastic morning thanks to all the celebrations Jet2 had in store for us at the airport, and it was made even more special when I was named as the lucky winner of a luxury family holiday to Turkey.
"I still can't believe it, and this great news has got our holiday to Majorca off to the best possible start. I'm looking forward to taking my family away using the holiday voucher and travelling again with Jet2 from London Luton Airport.'
READ MORE: Spain authorities issue blow to UK tourists with 'crackdown effective immediately'
Jet2 marked the celebratory occasion by expressing how much their expansion and the opportunity to give Lorraine and her family such a "special" treat also meant to the airline.
Steve Heapy, CEO of Jet2.com and Jet2holidays, said: 'Celebrations have been in the air to get our brand-new programme from London Luton Airport off to a flying start. We are proud to be marking the milestone of our 13th UK airport base by surprising a lucky customer with a family holiday, as we celebrate bringing our award-winning customer service, great value package holidays and family friendly ethos to the airport.
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"We look forward to welcoming Lorraine and her family onboard with us again very soon as they enjoy their free holiday to Turkey.'
Jet2 fly from 13 UK airports and over 75 destinations for holidaymakers all over the country.
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