TSA warns travelers of scams in the airport
HUNTSVILLE, Ala (WHNT) — We all have our routine when we travel, and for many, that looks like charging up your phone before you board your flight.
Although the reality is that scammers are everywhere, and they are using this as a way to steal your information.
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'Somebody might have left a USB cord, and you're like, 'Oh, wow, this is great….I don't have mine with me…. let me just plug in here,'' said Karen Reeves. 'That's where the malware can be downloaded, either in the cord or the actual USB port.'
The TSA is now warning travelers of scammers who are using a tactic known as 'juice jacking.'
'That is where you might plug in to a public port, maybe at the airport, and malware is downloaded onto your phone or someone access your, accesses your sensitive information,' said Reeves.
She is the CEO of the Better Business Bureau of North Alabama. She said you should stay away from group charging ports and only plug into the individual port under your seat.
'Bring your own charger with you,' she said. 'Keep that phone locked while you're charging. Another thing, keep your software updated because that's what will help protect your phone and your information as well.'
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If you can, she said bringing your own portable charger is the safest method.
When it comes to Wi-Fi, she said scammers can also get your personal information if you are on the free, public Wi-Fi.
'Avoid pubic Wi-Fi because you don't know who has access to that, and anyone could access your information,' she said.
She recommends you set up a personal hotspot.
If you see any type of scam, they ask that you report it to 'Scam Tracker.' You can find it on the Better Business Bureau website.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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