Sharjah launches guides to cut service time by 145 days
Hanadi Al Muhairi, Director of the Government Development Department at the General Secretariat of the Sharjah Executive Council, announced the launch of the Government Development Forum, held on Tuesday at the Al Jawaher Reception and Convention Centre. The forum brought together more than 400 government employees under the theme
"Together... For Better Government Services."
It also marked the foundational phase of the Sharjah Program for Improving Customer Experience and Accelerating Government Service Procedures.
Launch of seven government service guides
In exclusive statements to '
Sharjah 24
,' Hanadi Al Muhairi confirmed the launch of seven new government service guides aimed at enhancing the customer experience. These guides reflect the achievements of specialised teams who redesigned procedures in participating departments. Improvements included a 145-day reduction in service time, elimination of 135 redundant service touchpoints, and removal of 97 unnecessary government documents.
Leadership commitment to human-centered services
Al Muhairi emphasised that the forum reflects the Sharjah government's commitment, under the directives of His Highness Sheikh Dr Sultan bin Mohammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, and His Highness Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, Crown Prince of Sharjah and Chairman of the Executive Council. The goal is to establish an integrated, human-centered government service system that prioritizes customer satisfaction by accelerating and simplifying service delivery.
Future phase focused on digital integration
Looking ahead, the Director of the Government Development Department noted that the next phase of the program will include the release of the second edition of the Government Services Guide. It will also focus on boosting interdepartmental connectivity through unified digital platforms to standardize procedures and enhance the digital customer experience.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Gulf Today
06-08-2025
- Gulf Today
SEC decides to form Police Judicial Council in Sharjah
During its meeting on Tuesday, the Sharjah Executive Council (SEC), chaired by Sheikh Abdullah Bin Salem Bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Vice Chairman of the Council, issued a decision to form the Police Judicial Council in the Emirate of Sharjah, to be chaired by Brigadier General Omar Ahmed Sultan Bu Alzoud. The meeting was attended by Sheikh Sultan Bin Ahmed Bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Vice Chairman of the Sharjah Executive Council (SEC). The Council discussed a number of topics related to monitoring the performance of local departments and authorities, with the aim of ensuring the highest quality of services provided to the community across various sectors. The Council issued a decision regarding the formation of the Police Judicial Council in the Emirate of Sharjah, chaired by Brigadier General Omar Ahmed Sultan Bu Alzoud, with membership of Brigadier General Faisal Ibrahim Al Sheikh Nassar, Brigadier General Dr. Muqarrab Khalifa Abdullah Al Muqarrab, Brigadier General Amer Amin Mohammed Al Harmoudi, Brigadier General Abdulrahman Mohammed Bin Ashour, Brigadier General Humaid Abdullah Al Musharrakh, Lieutenant Colonel Obaid Obaid Al Kindi, and Captain Saeed Obaid Mohammed Al Naqbi. The Council approved the general organisational structure of the Sharjah Archives, supporting the department's functions and responsibilities in line with its mandate. This step comes as part of the ongoing development of organisational frameworks and governance across various government entities. The Council also directed its General Secretariat to complete the legislative procedures required for implementation. The Council reviewed the 2024 annual report of the Sharjah Noble Quran and Sunnah Establishment, which highlighted the institution's key achievements and efforts over the past year. The report detailed the main programmes and activities that support the Establishment's strategy and objectives, including its mission to strengthen the role of the mosque and enhance the skills of Quran memorisers across Sharjah. The report noted that the number of Quran tutors reached 1,179 male and female instructors, with 1,465 Quranic circles serving 32,636 male and female students. Additionally, there are 24 Iqraa circles with 249 participants specialising in granting the connected sanad (chain of narration) to the Prophet Muhammad (PBUH), peace be upon him. The report also showcased joint initiatives with various government, educational, academic, and correctional institutions across the cities and regions of the Emirate. The Council extended its sincere thanks and appreciation to the Sharjah Noble Quran and Sunnah Establishment for its blessed efforts in serving the Holy Quran and promoting Islamic values. It praised the Establishment's role in embedding the teachings of the Quran and Sunnah within society through its impactful programmes and distinguished initiatives. Recently, the SEC chaired by Sheikh Abdullah Bin Salem issued a decision to create new organisational units within the general structure of the Sharjah Police General Command (SPGC). During the meeting, held at the Sharjah Ruler's Office, the council discussed a number of topics related to the regulation and monitoring of the performance of government departments and entities in the Emirate of Sharjah, along with key developmental plans aimed at enhancing the quality of services provided across the Emirate. The Council reviewed the semi-annual performance report of the Higher Committee for Human Resources and its Technical Committee, which included statistics on their meetings and the topics and cases discussed in the committees' agenda during the past period. The report also covered the studies and research carried out by the Higher Committee as part of its efforts to develop the human resources systems and regulations in the Emirate of Sharjah, and to improve the working environment and services provided to Sharjah Government employees. The Council issued a decision regarding the creation of new organisational units within the general organisational structure of the Sharjah Police General Command (SPGC). WAM
Al Etihad
05-08-2025
- Al Etihad
SEC issues decision to form Police Judicial Council in Sharjah
5 Aug 2025 19:40 SHARJAH (WAM) During its meeting on Tuesday, the Sharjah Executive Council (SEC), chaired by His Highness Sheikh Abdullah bin Salem bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Vice Chairman of the Council, issued a decision to form the Police Judicial Council in the Emirate of Sharjah, to be chaired by Brigadier General Omar Ahmed Sultan Bu meeting was attended by His Highness Sheikh Sultan bin Ahmed bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Vice Chairman of the Sharjah Executive Council (SEC).The Council discussed a number of topics related to monitoring the performance of local departments and authorities, with the aim of ensuring the highest quality of services provided to the community across various Council issued a decision regarding the formation of the Police Judicial Council in the Emirate of Sharjah, chaired by Brigadier General Omar Ahmed Sultan Bu Alzoud, with membership of Brigadier General Faisal Ibrahim Al Sheikh Nassar, Brigadier General Dr. Muqarrab Khalifa Abdullah Al Muqarrab, Brigadier General Amer Amin Mohammed Al Harmoudi, Brigadier General Abdulrahman Mohammed bin Ashour, Brigadier General Humaid Abdullah Al Musharrakh, Lieutenant Colonel Obaid Obaid Al Kindi, and Captain Saeed Obaid Mohammed Al Council approved the general organisational structure of the Sharjah Archives, supporting the department's functions and responsibilities in line with its mandate. This step comes as part of the ongoing development of organisational frameworks and governance across various government entities. The Council also directed its General Secretariat to complete the legislative procedures required for Council reviewed the 2024 annual report of the Sharjah Noble Quran and Sunnah Establishment, which highlighted the institution's key achievements and efforts over the past year. The report detailed the main programmes and activities that support the Establishment's strategy and objectives, including its mission to strengthen the role of the mosque and enhance the skills of Quran memorisers across report noted that the number of Quran tutors reached 1,179 male and female instructors, with 1,465 Quranic circles serving 32,636 male and female students. Additionally, there are 24 Iqraa circles with 249 participants specialising in granting the connected sanad (chain of narration) to the Prophet Muhammad, peace be upon him. The report also showcased joint initiatives with various government, educational, academic, and correctional institutions across the cities and regions of the Emirate. The Council extended its sincere thanks and appreciation to the Sharjah Noble Quran and Sunnah Establishment for its blessed efforts in serving the Holy Quran and promoting Islamic values. It praised the Establishment's role in embedding the teachings of the Quran and Sunnah within society through its impactful programmes and distinguished initiatives.
Emirates 24/7
05-08-2025
- Emirates 24/7
SEC issues decision to form Police Judicial Council in Sharjah
During its meeting on Tuesday, the Sharjah Executive Council (SEC), chaired by H.H. Sheikh Abdullah bin Salem bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Vice Chairman of the Council, issued a decision to form the Police Judicial Council in the Emirate of Sharjah, to be chaired by Brigadier General Omar Ahmed Sultan Bu Alzoud. The meeting was attended by H.H. Sheikh Sultan bin Ahmed bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Vice Chairman of the Sharjah Executive Council (SEC). The Council discussed a number of topics related to monitoring the performance of local departments and authorities, with the aim of ensuring the highest quality of services provided to the community across various sectors. The Council issued a decision regarding the formation of the Police Judicial Council in the Emirate of Sharjah, chaired by Brigadier General Omar Ahmed Sultan Bu Alzoud, with membership of Brigadier General Faisal Ibrahim Al Sheikh Nassar, Brigadier General Dr. Muqarrab Khalifa Abdullah Al Muqarrab, Brigadier General Amer Amin Mohammed Al Harmoudi, Brigadier General Abdulrahman Mohammed bin Ashour, Brigadier General Humaid Abdullah Al Musharrakh, Lieutenant Colonel Obaid Obaid Al Kindi, and Captain Saeed Obaid Mohammed Al Naqbi. The Council approved the general organisational structure of the Sharjah Archives, supporting the department's functions and responsibilities in line with its mandate. This step comes as part of the ongoing development of organisational frameworks and governance across various government entities. The Council also directed its General Secretariat to complete the legislative procedures required for implementation. The Council reviewed the 2024 annual report of the Sharjah Noble Quran and Sunnah Establishment, which highlighted the institution's key achievements and efforts over the past year. The report detailed the main programmes and activities that support the Establishment's strategy and objectives, including its mission to strengthen the role of the mosque and enhance the skills of Quran memorisers across Sharjah. The report noted that the number of Quran tutors reached 1,179 male and female instructors, with 1,465 Quranic circles serving 32,636 male and female students. Additionally, there are 24 Iqraa circles with 249 participants specialising in granting the connected sanad (chain of narration) to the Prophet Muhammad, peace be upon him. The report also showcased joint initiatives with various government, educational, academic, and correctional institutions across the cities and regions of the Emirate. The Council extended its sincere thanks and appreciation to the Sharjah Noble Quran and Sunnah Establishment for its blessed efforts in serving the Holy Quran and promoting Islamic values. It praised the Establishment's role in embedding the teachings of the Quran and Sunnah within society through its impactful programmes and distinguished initiatives.
