Sainsbury's shoppers slam changes at self-checkout tills
The supermarket is set to install cameras above self-service tills, similar to others across the UK.
However, customers will be shown a replay of themselves scanning and bagging their shopping if not done correctly, which has been dubbed 'VAR-style', The Sun reports.
Many shoppers will be used to red flashing signs and members of staff coming over to help if there are issues at supermarket self-checkouts.
Instead, Sainsbury's customers will be shown a video feed and told: 'Looks like that last item didn't scan.
'Please check you scanned it correctly before continuing.'
The supermarket has said the new security measure 'offers our customers a smooth checkout experience."
But shoppers are not impressed with the announcement, with some saying they 'won't use a self-checkout again.'
Taking to X, formerly Twitter, someone wrote: 'What a 'sh*t' way to treat customers. I won't use a self checkout again!"
Another added: 'Maybe spend that money on staff... On checkouts.'
One person, according to The Sun, shared: 'Thanks to Sainsbury's, I can now re-live and learn from my packing mistakes.
'I can almost hear (Sky pundit) Jamie Carragher lamenting my positioning.'
A customer also claimed they were sent the warning because the packet of basil they bought was 'too light'.
Meanwhile, this user posted: 'Yay, more features for people to get unnecessarily angry about.'
A post shared by Sainsbury's (@sainsburys)
A Sainsbury's spokeswoman said: "We regularly review the security measures in our stores and our decisions to implement them are based on a range of factors, including offering our customers a smooth checkout experience."
Additionally, a retail source explained to The Sun: 'It's a deterrent to shoplifters.
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'Most people have made a genuine mistake while scanning, which is detected by the scales.
'It's a more gentle reminder than red flashing lights and a member of staff coming over.'
Have you noticed this security camera feature at your local Sainsbury's? Let us know your thoughts in the comments below.
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