
Commuters left in the lurch after KSRTC bus reallocation in Thiruvananthapuram city
In 2023, under the Smart City initiative, KSRTC launched 113 electric buses for its city circular network in partnership with the corporation. The buses offered a flat fare of Rs 10 per ride or Rs 150 for a 24-hour pass, providing affordable and dependable connectivity across neighborhoods. Unlike KSRTC's regular distance-based fare system, these buses ensured budget-friendly travel regardless of distance. However, with over 50% of the fleet now diverted to routes connecting Thiruvananthapuram with Neyyattinkara, Vellarada and Kollam, the remaining city services struggle to meet demand.
Former transport minister Antony Raju, who introduced 163 electric buses during his tenure, criticized the diversion. "These buses were meant exclusively for the city and were an instant hit, especially for residents in interior areas who could rely on services every 10 minutes. Diverting them to other districts is unfair and needs immediate rectification," he told TOI.
The repercussions are stark for daily commuters.
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Rekha Nair, a schoolteacher from Sasthamangalam, said, "The 6C brown bus was my only reliable option. Now, with erratic timings and overcrowding, I'm late almost every day." Delivery agent Mukesh echoed her frustration: "When buses don't arrive, we're forced to take autos, which are expensive and unreliable." Jagathy resident Hari Shankar, who relied on the electric buses to reach his office in Kowdiar, added, "They were affordable and punctual.
Now, I don't know how to manage." KSRTC defended the reallocation, citing growing demand for sustainable inter-district travel. A senior official acknowledged the backlash but stressed strategic priorities. "We recognise commuters' concerns. The shift aims to boost green transit options statewide. Still, we will review service gaps and adjust allocations as needed," the official said.
The city's circular bus service features a seven-colour scheme with each colour corresponding to a specific route.
These buses operate every 10 minutes during peak hours and 30 minutes otherwise, ensuring seamless connectivity since their rollout.
As of 2025, the network has 13 routes, 1,000 stops, 24 interchange points, with a fleet of over 130 buses, including electric buses. But with some electric buses diverted to inter-district services, these well-planned colour routes are now disrupted, causing service gaps and commuter frustration.
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