13 shops likely to open in new Trichy airport terminal
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This comes in the wake of the state's second busiest international airport drawing flak from flyers for limited availability of shops and lack of restaurant options despite passenger footfall constantly rising in the swanky terminal.
The Rs1,112 crore building commissioned in June last year has not been successful in utilising commercial space since Dec 2024 to operate retail shops, and food and beverages outlets.
While a tender floated was cancelled on technical grounds, AAI has initiated the process for a re-tender with Oct 2025 as deadline. Around 13 shops are likely to be opened by the end of the year including five commercial spaces for retail shops and a few eateries.
"Lounge facility has been introduced. Simultaneously, we will complete tender formalities in three months to open shops inside the airport at the earliest," airport director Gnaneswara Rao told TOI.
International passengers travelling with family have been expressing concern over lack of economical options for dinner and breakfast during their waiting time at the gates. Since meals provided by airlines are both limited and expensive, passengers have been relying on shops in the airport which often remain overcrowded.
"Existing facilities for passengers are inadequate during peak hours. While additional services are planned by airlines to Mumbai, and a new direct domestic service to Delhi, AAI should focus on improving passenger amenities," A R Yogendran, a frequent flyer from Trichy, said.
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While domestic passenger movement in the airport is gradually improving with the airport recording historical best footfall in June, passengers want commercial outlets in domestic departure zones too since most domestic services are either in the morning or evening.
The limited availability of shops had robbed Trichy airport of improved ranking in Airport Service Quality (ASQ) survey conducted by Airports Council International (ACI) in 2024. Under the parameter 'availability of shops and value for money of restaurants', the airport lost ratings.
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