Telstra outage wipes out telecommunications in southern NSW
Thousands of Telstra customers between Nowra and Eden, and as far inland as Bombala, are without internet and phone coverage following an incident at an exchange site.
Crews are en route to north Nowra to investigate the issue, which is affecting 99 other base stations across southern NSW.
The ABC understands service has returned to some customers.
Telstra southern NSW regional manager Chris Taylor said calls to triple-0 should not be affected.
"What we are recommending is if your fixed line is working, you can call emergency services," Mr Taylor said.
"If you are in an area where there is overlapping coverage from another provider, you can call triple-0.
"If you still have internet access at home, you can use wi-fi calling on your mobile phone."

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There's nothing quite like a mini escape to your own backyard, especially when it's as peaceful and beautiful as 'Wine Country' – also known at the Hunter Valley. Australia's oldest wine growing region has always been popular among Sydneysiders who want a quick weekend away as it's just a couple of hours north of Sydney. It's far enough from the hustle and bustle with a variety of great food options, stunning scenery and of course, world-class wineries. But, while it's a fabulous quick escape, some would argue one of the most annoying things about it is choosing who will be designated driver – because let's face it, if you're going to the Hunter, the main goal is to drink wine (and lots of it). My sister and I decided to have a cute, sibling getaway last month – but the moment I told her we'd be going to Wine Country the first thing she said (and made clear) was, 'I'm not driving''. 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