SquadStack.ai unveils autonomous AI agent to boost sales at scale
The new solution, described by the company as a voice-first platform, is designed to handle high-velocity end-to-end sales operations in sectors such as lending, brokerage, education, insurance, eCommerce, logistics, travel, and consumer durables. This release also coincides with the company's decision to rebrand as SquadStack.ai, underlining a strategic focus on AI-driven delivery and measurement of business outcomes.
SquadStack.ai aims to address common pain points facing consumer brands, including the challenge of revenue leakage throughout the sales funnel. The company claims the platform is able to unify sales operations, replacing fragmented bot and business process outsourcing (BPO) models with a consolidated AI-driven system. According to SquadStack.ai, this model allows sales and customer experience functions to scale without requiring a proportional increase in staff.
Describing the current transition in customer engagement and sales, a spokesperson stated that the new approach seeks to emulate the transformation marketing underwent through hyper-personalisation and targeted advertising. The company says its platform similarly empowers businesses to reach customers more effectively and with greater precision.
Early deployments of the Humanoid AI Agent Stack with companies including Tata Digital, Shiprocket, IndiaMART, JustDial, and Stage have reportedly delivered notable impacts. Results cited include up to a twofold increase in lead connectivity, a 30 percent rise in the generation of qualified leads, and significant reductions in customer acquisition costs. These outcomes were achieved while, according to the company, adhering to Do Not Disturb (DND) regulations, spam control rules, as well as ISO 27001 and SOC 2 certification standards.
The company attributes much of the AI agent's performance to training on more than 600 million minutes of actual sales conversations. The platform is said to manage the entire customer journey - from initial lead qualification through to conversion and post-sale updates - while continuously optimising for performance outcomes. SquadStack.ai's proprietary Buyer and Outcome Graphs play a role in ensuring ongoing improvement and predictive insight. "Sales and customer experience functions are evolving and businesses need solutions that combine intelligence, adaptability and scale," said Apurv Agrawal, CEO and Co-founder of SquadStack. "The Humanoid AI Agent Stack is designed to meet this shift as it goes beyond conversations to deliver consistent, outcome-driven execution. It understands buyer intent, responds in real time, and continuously improves, helping teams achieve better results without additional operational load."
SquadStack underscores its experience in managing large-scale consumer sales workflows, citing relationships with brands such as RedBus, Kotak Group, Amity University, Eureka Forbes, and Angel One. The Humanoid AI Agent Stack integrates advanced features such as lead scoring, multi-channel customer outreach, and automated quality audits that evaluate performance across 23 parameters. The company claims that outreach rates can reach up to 90 percent connectivity through a combination of calls, messages, and email.
Large-scale A/B testing capabilities are also built into the system, supporting ongoing refinement of sales strategies and approaches to accelerate return on investment (ROI). By combining personalisation, real-time AI supervision and optimisation for outcomes, SquadStack.ai aims to support enterprises in improving sales efficiency, bolstering customer engagement and enabling more sustainable scaling of their operations.
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Techday NZ
3 days ago
- Techday NZ
SquadStack.ai unveils autonomous AI agent to boost sales at scale
SquadStack has launched a fully autonomous Humanoid AI Agent Stack aimed at automating consumer sales workflows across multiple industries. The new solution, described by the company as a voice-first platform, is designed to handle high-velocity end-to-end sales operations in sectors such as lending, brokerage, education, insurance, eCommerce, logistics, travel, and consumer durables. This release also coincides with the company's decision to rebrand as underlining a strategic focus on AI-driven delivery and measurement of business outcomes. aims to address common pain points facing consumer brands, including the challenge of revenue leakage throughout the sales funnel. The company claims the platform is able to unify sales operations, replacing fragmented bot and business process outsourcing (BPO) models with a consolidated AI-driven system. According to this model allows sales and customer experience functions to scale without requiring a proportional increase in staff. Describing the current transition in customer engagement and sales, a spokesperson stated that the new approach seeks to emulate the transformation marketing underwent through hyper-personalisation and targeted advertising. The company says its platform similarly empowers businesses to reach customers more effectively and with greater precision. Early deployments of the Humanoid AI Agent Stack with companies including Tata Digital, Shiprocket, IndiaMART, JustDial, and Stage have reportedly delivered notable impacts. Results cited include up to a twofold increase in lead connectivity, a 30 percent rise in the generation of qualified leads, and significant reductions in customer acquisition costs. These outcomes were achieved while, according to the company, adhering to Do Not Disturb (DND) regulations, spam control rules, as well as ISO 27001 and SOC 2 certification standards. The company attributes much of the AI agent's performance to training on more than 600 million minutes of actual sales conversations. The platform is said to manage the entire customer journey - from initial lead qualification through to conversion and post-sale updates - while continuously optimising for performance outcomes. proprietary Buyer and Outcome Graphs play a role in ensuring ongoing improvement and predictive insight. "Sales and customer experience functions are evolving and businesses need solutions that combine intelligence, adaptability and scale," said Apurv Agrawal, CEO and Co-founder of SquadStack. "The Humanoid AI Agent Stack is designed to meet this shift as it goes beyond conversations to deliver consistent, outcome-driven execution. It understands buyer intent, responds in real time, and continuously improves, helping teams achieve better results without additional operational load." SquadStack underscores its experience in managing large-scale consumer sales workflows, citing relationships with brands such as RedBus, Kotak Group, Amity University, Eureka Forbes, and Angel One. The Humanoid AI Agent Stack integrates advanced features such as lead scoring, multi-channel customer outreach, and automated quality audits that evaluate performance across 23 parameters. The company claims that outreach rates can reach up to 90 percent connectivity through a combination of calls, messages, and email. Large-scale A/B testing capabilities are also built into the system, supporting ongoing refinement of sales strategies and approaches to accelerate return on investment (ROI). By combining personalisation, real-time AI supervision and optimisation for outcomes, aims to support enterprises in improving sales efficiency, bolstering customer engagement and enabling more sustainable scaling of their operations.
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