Bus operator's licence suspended after driver's reckless behaviour goes viral
KUALA LUMPUR: The Land Public Transport Agency (Apad) has suspended the operating licence of StarMart Express Sdn Bhd for 30 days following a recent viral incident involving one of its drivers allegedly speeding and driving dangerously in the right lane.
Apad said the vehicle permit for bus ALA 6666 will be revoked effective Aug 7.
It said the company had failed to comply with several provisions under the Land Public Transport Act 2010 (Act 715), particularly those concerning driver conduct and road safety.
"The driver's behaviour posed a serious risk to road users, and as a licence holder under Act 715, the operator must prioritise safety at all times.
"Our investigation revealed that StarMart Express failed to ensure its employees upheld safe driving standards, which is a clear breach of their licensing obligations," Apad said in a statement posted on social media.
The agency said the action was taken after it found the operator had breached Section 22(1)(b)(iii) of the Land Public Transport Act 2010, which governs the conduct of drivers and conductors of public service vehicles.
"Other offences include violating Section 23(1)(b), which requires licensed operators and their employees to give the highest priority to the safety of passengers and road users.
"There was also a breach of Paragraph 7 under the General Conditions of the Service Level Agreement, which requires licensed operators to ensure that their employees and drivers behave appropriately while on duty," it said.
Apad said that during the suspension period, the operator is strictly prohibited from providing any services under the suspended licence.
It added that no transactions involving the suspended licence will be entertained until the suspension is lifted.
"The suspension will only be lifted upon written confirmation and approval by Apad."
Apad also issued a stern warning to all public transport operators, saying it will not hesitate to take firm action against any company or licence holder found in breach of existing laws and regulations.
The agency urged the public to report any misconduct or violations involving public transport services via the Transport Ministry complaint hotline at 1-800-88-7723 or WhatsApp at 019-290 7723.
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