IntouchCX Global Chief Operating Officer Dishant Bhojwani Honored with Prestigious Grand Stevie® for Innovative Customer Service & Thought Leadership
Hyderabad (Telangana) [India], May 15: IntouchCX, a global customer care and technology company, proved once again that great leadership fuels great brands, collecting 12 honors at the 2025 Asia-Pacific Stevie® Awards and securing the coveted Grand Stevie for Customer Service Leadership.
The top-scoring nomination was awarded to Dishant Bhojwani, Global Chief Operating Officer of IntouchCX, who also earned:
- Gold Stevie - Most Innovative Customer Service Executive of the Year
- Silver Stevie - Most Innovative Leader of the Year
- Silver Stevie - Most Innovative Thought Leader of the Year
The Gold Stevie-winning entry was the highest-scoring nomination from India, earning Dishant Bhojwani the Grand Stevie. As Chief Operating Officer, Dishant has played a key role in IntouchCX's continued growth and its pioneering of innovative service delivery models that blend technology, AI, and human insight--redefining what it means to be a trusted advisor to the industry and global brands. These honors reflect his visionary leadership and strategic approach to transforming the customer experience landscape.
These recognitions also highlight how IntouchCX's evolving capabilities--from intelligent automation and trust & safety to digital back-office and multilingual support--are helping the world's leading brands solve complex challenges and deliver exceptional customer experiences. As a trusted partner, IntouchCX goes beyond operational excellence, offering deep partnerships, actionable insights, and forward-thinking strategies. Leaders like Dishant exemplify this next-level mindset, reflecting the strength of the company's vision, its people, and its role in shaping the future of customer experience.
"I'm incredibly proud of this recognition, which reflects both the culture of innovation at IntouchCX and our relentless focus on driving measurable outcomes for our valuable client partners around the world," said Bhojwani. "These honors highlight the importance of fusing technology with human insight. At IntouchCX, we don't just respond to change--we lead it, and that's what sets us apart in the CX landscape. We've built lasting partnerships by truly understanding our clients' challenges and anticipating their needs. Such recognitions reflect that approach, acting not just as a provider, but as a trusted advisor."
IntouchCX has strengthened its presence in India in recent years, establishing three state-of-the-art campuses in Hyderabad and one in Bengaluru. These facilities are designed with a strong emphasis on sustainability and employee well-being, featuring green initiatives such as LEED-certified buildings and investment in employee wellness resources. Additionally, the strategic acquisition of WebPurify has enhanced IntouchCX's Trust & Safety solutions, with operations in Hyderabad playing a pivotal role in content moderation services. By investing in local talent and expanding operations in India, IntouchCX is reinforcing the backbone of its service delivery, enabling it to partner more closely and effectively with clients around the world.
The Asia-Pacific Stevie Awards are the only business awards program to recognize innovation in the workplace across all 29 markets of the Asia-Pacific region. The Stevie Awards are widely considered the world's premier business awards, conferring recognition for achievement in programs such as The International Business Awards® for over 23 years.
Details about the Asia-Pacific Stevie Awards and the list of Stevie Award winners are available at https://bsmedia.business-standard.comAsia.Stevieawards.com.
About IntouchCX
IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands--empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics. For more, please visit IntouchCX.com.
About the Stevie® Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the new Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more at http://www.StevieAwards.com.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Business Standard
an hour ago
- Business Standard
Sez Us: A Healthy, Respectful Social Media Platform Launches In India
VMPL New Delhi [India], August 14: Sez Us, a trailblazing new social media platform, launches today in India following a successful launch in its home market, the United States. India is a significant market for the mass adoption of the new platform focused on re-making the social media experience into a healthy and respectful digital space where real people have real conversations. Sez Us is focused on removing anonymity, preventing bots and driving authentic engagement. With the introduction of a revolutionary reputation engine, Sez Us enables civil and respectful dialogue by encouraging its members to score and prioritize content they want to see or to block content and topics they don't want to see, which fosters an environment that is healthy and real, not toxic and fake. At its core, Sez Us addresses four essential challenges facing today's digital communities: transparent and respectful conversations vs. addictive, algorithmic-controlled feeds where toxic, rage-driven engagement and fake news dominate feeds. members and user-moderation using an innovative reputation engine vs. fake accounts, bots, and trolls. 3. Digital independence and ownership of identity, content and followers vs. traditional platforms that own and monetize every aspect of you and your behavior. 4. Establishment of trusted identity with single sign on and user-controlled digital wallets via the Frequency blockchain, vs. traditional walled gardens, prescribed algorithmic chains and user identity and freedom controlled by major platform's payment systems. Sez Us has also developed a blockchain-powered single sign-on experience in an effort to empower users with full ownership of their digital identity and the freedom to navigate freely and easily across social platforms. Built in partnership with Project Liberty and the Frequency Network Foundation, the collaboration is a major advancement toward an open, interoperable social web. Through this integration, Sez Us users can create a self-sovereign digital identity, giving them control over their reputation, followers and content across participating platforms. "We're thrilled to bring Sez Us to India as a meaningful social media platform for free, fair, and vibrant conversations," said Akshay Gupta, Chief Operating Officer. "Where other platforms are algorithmically controlled with technology incentivizing virality and toxicity - Sez Us is algorithm-free and promotes healthy, civilised engagement between real people, having transparent and authentic conversations. Our innovative reputation engine allows users to moderate and influence discourse by rating posts--encouraging meaningful, curated engagement and discouraging disruptive bursts of disrespectful behaviour." By mandating a verifiable mobile phone number for registration, Sez Us strives for a bot-free environment. Bots have historically plagued other social media platforms - a global analysis of automated bot traffic across the internet shows that 49.6%* of all 2023 internet traffic came from bots. Highlighting the urgency of this mission, the 2024 World Economic Forum's Global Risks Report identified India as the leading country in the prevalence of misinformation and disinformation. Gupta also said, "India presents a tremendous opportunity in the tectonic shift from toxic social media to anti-toxic social media by focusing on real users and their reputation. Sez Us is minimizing the key drivers of fake news, rage and toxicity considering that: * 33% of toxic content is produced by 3% of accounts, * 0.1% of users share 80% of fake news, * 74% of online conflict stems from 1% of communities. The impact of fake, toxic social media content on Indian society is profound. We believe Sez Us is taking a monumental step toward addressing these issues, and in building healthy, transparent engagement that empowers members by returning their digital self-sovereignty." Unlike traditional, oligarch-controlled social platforms, Sez Us members have true digital ownership of their identity, content and followers, and are not subjected to the addictive algorithms or force fed pay per click content. Sez Us empowers members with digital self-determination. Personalized content filters give members control over what they see, and the platform never stores user preferences or activity history, eliminating the risk of data scraping or commercialization. Each member retains lifetime ownership of their profile, content, followers and browsing data--none of which is ever shared or sold without explicit consent. As part of a focus on India, Sez Us is currently running internships with Thiagarajar College of Engineering, Madurai and has plans to use a significant part of its growth capital to build groups and communities across India where clusters of interest groups - such as sports, entertainment, politics and general interest - will attract content creators and users specific to the Indian market. Gupta added, "Our vision is to create healthy and fair social media, therefore we will present new business opportunities to India's vibrant content creator communities. We invite content creators to join Sez Us now to build a thriving environment that empowers all members and help design the next generation economic model."
NDTV
7 hours ago
- NDTV
Why Trump's 50% Tariffs May Not Hurt India's Growth, S&P Rating Explains
New Delhi: US President Donald Trump's punitive tariffs on Indian imports will not impact India's economic growth, and its sovereign ratings outlook will remain positive, according to S&P Global Ratings Director YeeFarn Phua. New Delhi is facing a 50 per cent US tariff--comprising 25 per cent that kicked in on August 7 and another 25 per cent due to come into force on August 28 as a penalty for buying Russian oil. Speaking at a webinar on Asia-Pacific sovereign ratings on Wednesday, Phua explained that India is not a trade-oriented economy and the nation's exposure to the US in terms of exports to GDP (gross domestic product) is just about 2 per cent. Why US Tariffs May Not Impact India's Growth "I don't think the tariffs imposed on India will have an impact in terms of economic growth, largely because India is not a very trade-oriented economy. And if you look at India's exposure to the US in terms of exports to GDP, it is just about 2 per cent," he said, replying to a query on whether the tariff imposition poses downside risks to the positive outlook on India. In May last year, S&P had upgraded the outlook on India's sovereign rating of 'BBB-' to positive, citing robust economic growth. S&P's latest projections show India's GDP growth will remain steady at 6.5 per cent in the ongoing fiscal year, matching the previous financial year's performance. YeeFarn further noted that major sectors which export to the US, including pharmaceuticals and consumer electronics, are exempted from tariffs. "Over the longer term, we don't think this (higher tariffs) will be a big hit (on India's economy), and therefore, the positive outlook on India remains," he said. To a query on whether US tariffs would impact investment flows into India, the S&P Director said the 'China plus one' strategy has played out for businesses over the last few years, and companies are setting up businesses in India mainly to cater to domestic demand. "Many (businesses) are going there not because they are looking to export just to the US. Many of them are going there because of the huge domestic market as well. An emerging middle class is getting even for those who are looking to invest more in India and looking to export, it might not necessarily be the US market," YeeFarn said. India-US Trade In 2021-25, the US was India's largest trading partner. The US accounts for about 18 per cent of India's total goods exports, 6.22 per cent in imports, and 10.73 per cent in bilateral trade. With America, India had a trade surplus (the difference between imports and exports) of USD 35.32 billion in goods in 2023-24. It was USD 41 billion in 2024-25. In 2024-25, bilateral trade between India and the US reached USD 186 billion. India exported goods worth USD 86.5 billion while imports stood at USD 45.3 billion.
Time of India
11 hours ago
- Time of India
Privacy-focused smartphone maker Unplugged to start US assembly in Nevada
By Akash Sriram Smartphone startup Unplugged said on Tuesday it will start assembling its privacy-focused "UP Phone" in Nevada this fall, marking a strategic pivot toward onshore production as the Trump administration pushes to expand domestic manufacturing. The phones will be assembled in Nevada and the company aims to keep the device priced under $1,000, despite the high labor costs, CEO Joe Weil, a former Apple executive, told Reuters. The devices are currently made in Indonesia and priced at $989. "The first step we are approaching is assembly and then phasing in component sourcing," Weil said, adding Unplugged chose a refurbisher-turned-assembler after weighing options from traditional lean manufacturers to smartphone refurbishing firms. He declined to disclose the number of devices Unplugged plans to assemble in Nevada, or the identity of its partner. The company did not share the names of its backers and the amount it had raised. Analysts have said assembling smartphones in the U.S. is prohibitively expensive due to an Asia-centered supply chain and high domestic labor costs. But U.S. President Donald Trump has been pushing companies including Apple to manufacture more domestically by leaning on tariff threats and other measures. Unplugged said it plans to avoid some of the high costs tied to U.S. assembling by building devices in smaller, steady batches instead of releasing a new model every year. Its latest device, available for preorder and set to ship in late September, comes with a year of access to Unplugged's software suite, including firewall-based tracker blocking, a VPN and encrypted photo storage, before switching to a $12.99-per-month plan. The new version retains the same hardware as the previous device that went on sale in 2024 but adds a redesigned interface, firewall dashboard and upgraded camera software. Trump Mobile , a cellular service and smartphone venture licensing the president's brand, has said it is also looking to assemble its debut T1 handset in the U.S.
