
IntouchCX Global Chief Operating Officer Dishant Bhojwani Honored with Prestigious Grand Stevie® for Innovative Customer Service & Thought Leadership
VMPL
Hyderabad (Telangana) [India], May 15: IntouchCX, a global customer care and technology company, proved once again that great leadership fuels great brands, collecting 12 honors at the 2025 Asia-Pacific Stevie® Awards and securing the coveted Grand Stevie for Customer Service Leadership.
The top-scoring nomination was awarded to Dishant Bhojwani, Global Chief Operating Officer of IntouchCX, who also earned:
- Gold Stevie - Most Innovative Customer Service Executive of the Year
- Silver Stevie - Most Innovative Leader of the Year
- Silver Stevie - Most Innovative Thought Leader of the Year
The Gold Stevie-winning entry was the highest-scoring nomination from India, earning Dishant Bhojwani the Grand Stevie. As Chief Operating Officer, Dishant has played a key role in IntouchCX's continued growth and its pioneering of innovative service delivery models that blend technology, AI, and human insight--redefining what it means to be a trusted advisor to the industry and global brands. These honors reflect his visionary leadership and strategic approach to transforming the customer experience landscape.
These recognitions also highlight how IntouchCX's evolving capabilities--from intelligent automation and trust & safety to digital back-office and multilingual support--are helping the world's leading brands solve complex challenges and deliver exceptional customer experiences. As a trusted partner, IntouchCX goes beyond operational excellence, offering deep partnerships, actionable insights, and forward-thinking strategies. Leaders like Dishant exemplify this next-level mindset, reflecting the strength of the company's vision, its people, and its role in shaping the future of customer experience.
"I'm incredibly proud of this recognition, which reflects both the culture of innovation at IntouchCX and our relentless focus on driving measurable outcomes for our valuable client partners around the world," said Bhojwani. "These honors highlight the importance of fusing technology with human insight. At IntouchCX, we don't just respond to change--we lead it, and that's what sets us apart in the CX landscape. We've built lasting partnerships by truly understanding our clients' challenges and anticipating their needs. Such recognitions reflect that approach, acting not just as a provider, but as a trusted advisor."
IntouchCX has strengthened its presence in India in recent years, establishing three state-of-the-art campuses in Hyderabad and one in Bengaluru. These facilities are designed with a strong emphasis on sustainability and employee well-being, featuring green initiatives such as LEED-certified buildings and investment in employee wellness resources. Additionally, the strategic acquisition of WebPurify has enhanced IntouchCX's Trust & Safety solutions, with operations in Hyderabad playing a pivotal role in content moderation services. By investing in local talent and expanding operations in India, IntouchCX is reinforcing the backbone of its service delivery, enabling it to partner more closely and effectively with clients around the world.
The Asia-Pacific Stevie Awards are the only business awards program to recognize innovation in the workplace across all 29 markets of the Asia-Pacific region. The Stevie Awards are widely considered the world's premier business awards, conferring recognition for achievement in programs such as The International Business Awards® for over 23 years.
Details about the Asia-Pacific Stevie Awards and the list of Stevie Award winners are available at https://bsmedia.business-standard.comAsia.Stevieawards.com.
About IntouchCX
IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands--empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics. For more, please visit IntouchCX.com.
About the Stevie® Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the new Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more at http://www.StevieAwards.com.
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Fibre2Fashion
9 hours ago
- Fibre2Fashion
Tariffs, capacity crunch strain global freight market: Dimerco
The global freight landscape is shifting as policy changes, regional bottlenecks, and trade realignments reshape logistics strategies, according to the June 2025 Asia-Pacific Freight Market Report by Dimerco Express Group. The report highlights ongoing impacts of US–China tariffs, rising air and ocean freight rates, and tightening capacity at key export hubs, signalling a potentially volatile summer shipping season. The report notes that US tariffs on Chinese goods, combined with China's temporary suspension of tariffs on US semiconductors, have triggered a sharp increase in shipments. Businesses are rushing to move goods before the 90-day reprieve ends in August, leading to shipping surges from Vietnam, Taiwan, and South China. This urgency is placing additional strain on already limited air and ocean freight capacity. Ocean freight rates are climbing sharply as carriers cancel sailings to manage capacity. In May, 8 per cent of East-West sailings were cancelled, and peak season surcharges are being applied in June. As a result, US-bound spot rates could reach as high as $8,000 per FEU in June. Dimerco's June 2025 Freight Market Report highlights rising freight rates, tight capacity, and shifting trade flows due to USâ€'China tariffs and China's temporary semiconductor tariff pause. Surging demand from Vietnam, Taiwan, and South China is already straining air and ocean freight. Port congestion in Europe and North America adds pressure. On the air side, airfreight capacity remains tight, especially in Southeast Asia and Taiwan. Airlines are diverting resources to transpacific and Latin American routes, while increased order volumes and revised flight schedules are further squeezing space from North Asia to the US. Meanwhile, European ports continue to face congestion due to labour shortages, strikes, and disruptions along inland waterways. In North America, summer shipments of perishables and limited flight availability—due to tariff-related airline adjustments—are creating added pressure at key ports, as per the report. Finally, the semiconductor sector is seeing notable realignment, as China's temporary easing of tariffs boosts chip-related exports. With the 90-day window set to close in August, logistics providers are closely monitoring developments, as changes could again shift sourcing patterns and freight flows. "Demand is shifting quickly, and the market is recalibrating week by week," said Alvin Fuh, vice president of ocean freight at Dimerco . "Shippers are accelerating bookings to stay ahead of volatility, but capacity remains tight and unpredictable." 'We're seeing increased US demand across sectors, but most of it is still moving by ocean. We expect airfreight to pick up mid-June as lead times tighten and spot options shrink,' Kathy Liu, vice president of global sales and marketing , said. The June report offers lane-level snapshots and updated space forecasts for all major Asia-Pacific, North America, and Europe trade lanes, with insights designed to help shippers stay agile in a shifting policy and capacity environment. Fibre2Fashion News Desk (RR)


Economic Times
10 hours ago
- Economic Times
India is a key strategic partner for Kazakhstan; DPM calls for increasing Indian FDI
Live Events (You can now subscribe to our (You can now subscribe to our Economic Times WhatsApp channel Kazakhstan's Deputy Prime Minister and Foreign Minister Murat Nurtleu affirmed India's role as a key strategic partner and outlined a vision to triple bilateral trade, expand energy and digital cooperation, and invite Indian investment in infrastructure and innovation during the Central Asia–India Business Council meeting on June 5 in New pointed to the potential to increase bilateral trade from $1 billion in 2024 to $3 billion in the near future and noted a 41% rise in Indian investments in Kazakhstan, which have exceeded $525 million, reported Kazakh Foreign Ministry 's press service.'We consider this only as the beginning. Kazakhstan, as the largest economy in Central Asia and a transit hub between East and West, is ready to strengthen cooperation with India in areas such as trade, digital transformation, critical minerals, energy security, and humanitarian ties,' he identified transport and logistical connectivity as a key area for cooperation, emphasizing the importance of developing international corridors, notably the North – South route and the Trans-Caspian International Transport Route, or the Middle Corridor. He invited the Indian side to participate in joint infrastructure projects, including multimodal routes, fiber-optic lines, and regional energy also expressed its readiness to become a reliable supplier of strategic resources, including energy resources, rare earth metals, and agricultural products within the framework of India's Viksit Bharat (Developed India) was noted as another promising area, with 150,000 Indian tourists visiting Kazakhstan in 2024. Growth was driven by a 14-day visa-free regime and direct flights between Almaty and New Delhi. Kazakhstan also expressed readiness to support the opening of hotels and restaurants serving Indian cuisine in key highlighted Kazakhstan's favorable investment climate, including a new 10-year 'golden visa' for investments over $300,000 and the role of the Astana International Financial Centre as a regional proposed hosting the next business council session in Kazakhstan, expressing confidence in concrete business outcomes.

The Hindu
21 hours ago
- The Hindu
India's defence capabilities advanced remarkably, says former DRDO chairman G. Satheesh Reddy
The country's defence capabilities have advanced remarkably through indigenous efforts. India showed the world its capabilities through drone technology, radar systems, anti-drone weapons, or missile systems like Akash and BrahMos, former DRDO chairman G. Satheesh Reddy said on Friday. 'Our pinpoint accuracy and technological prowess during recent operations have amazed the global defence community. Today, countries are queuing up to procure Indian-made defence systems,' he said, adding that the country exported defence equipment worth ₹24,000 crore and the aim is to double it in a couple of years. Mr. Reddy, who is currently Honorary Advisor (Aerospace & Defence) in Andhra Pradesh government, was addressing the convocation ceremony of SR University, Hasanparthy in Hanamkonda district. He said young innovators should drive AI-based technologies, as the country continues to emerge as a global leader in defence, technology, and research. Mr. Reddy noted that the country is in a transformative phase with the landscape of education evolving rapidly. 'We now have premier institutions like IITs, IIMs, AIIMS, and IISERs across all States. More than 4.38 crore students are enrolled in higher education, more than the population of many nations. Among them, we produce over 1.4 million engineers every year,' he noted. India now ranks third globally in both annual publications and PhD output. In fields like quantum technology, we are sixth, and number one in AI conference citations — this showcases the country's growing technological momentum and intellectual strength, he said. The university's conferred honorary doctorate on Oscar-winning music composer M.M. Keeravani, recognising his contribution to Telugu cinema.