CSG & AWS Expand Collaboration to Accelerate Cloud Transformation in Telecommunications & Financial Services
By Business Wire India Published on June 17, 2025, 13:45 IST
Copenhagen, Denmark:
In arapidly evolving digital economy, telecommunications and financial services companies face mounting pressure to modernise, scale operations and unlock innovation—all while managing costs and navigating complex growth journeys. Today,CSG® (NASDAQ: CSGS) announced a new strategic collaboration agreement with Amazon Web Services (AWS) to fast-track cloud transformation across these industries. The initiative will come to life through advanced cloud-native technologies, cost optimisation and platform innovation.
'As industries double down on cloud transformation, they need scalable, cost-efficient platforms that can evolve with them,' said Mayoor Mahendra, Vice President, Network Solutions, CSG. 'Our extended collaboration with AWS amplifies the value of CSG's Converged Mediation solution by pairing it with AWS's global infrastructure. Together, we're helping telco and banking and financial services leaders modernise faster, reduce costs and innovate with confidence.'
Building on a long-standing collaboration, this initiative brings CSG's enhanced mediation capabilities to the AWS Marketplace. The solution delivers up to 60% total cost of ownership savings and accelerates customers' journey to the cloud while unlocking new operational efficiencies. CSG and AWS will co-invest to expand access to cloud-native capabilities through technical enablement, go-to-market collaboration and ongoing platform innovation. In turn, CSG customers gain access to advanced technologies like AI, Agentic AI and GenAI—empowering them to scale efficiently, monetise investments and deliver differentiated experiences that build trust and long-term loyalty.
'AWS, along with CSG, is committed to helping our CSP customers advance in their digital transformation journey,' said Michael Singer, Director of North America Telecommunications, AWS. 'This collaboration underscores our shared vision to help global enterprises modernise with a cloud-native approach, improve business outcomes with GenAI and deliver enhanced customer experiences.'
CSG and AWS will jointly present the benefits of the enhanced collaboration at the upcoming TM Forum DTW Ignite 2025 in Copenhagen. Stop by the CSG booth (#310) to learn more.
About CSG
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.
Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250616834947/en/
Disclaimer: The above press release comes to you under an arrangement with Business Wire. Business Upturn takes no editorial responsibility for the same.
Ahmedabad Plane Crash
Business Wire India, established in 2002, India's premier media distribution company ensures guaranteed media coverage through its network of 30+ cities and top news agencies.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Business Upturn
31 minutes ago
- Business Upturn
NTT DATA Research Reveals C-Suite Misalignment Over GenAI Adoption
London, United Kingdom: Nearly half of CISOs have negative sentiments about GenAI rollouts, despite CEO optimism CEOs are all-in on GenAI, but CISOs warn that security gaps and aging infrastructure are holding back progress Alignment requires stronger governance and dedicated investment NTT DATA , a global leader in digital business and technology services, today launched its new report, 'The AI Security Balancing Act: From Risk to Innovation,' highlighting the opportunities and risks AI presents in cybersecurity. The findings show a misalignment among C-Suite leaders when it comes to business goals and operational readiness for GenAI deployment. The report, which includes data from an NTT DATA survey of more than 2,300 senior GenAI decision makers,comprising 1,500 *C-Suite leaders across 34 countries, found that while CEOs and business leaders are committed to GenAI adoption, CISOs and operational leaders lack the necessary guidance, clarity and resources to fully address security risks and infrastructure challenges associated with deployment. The C-Suite disconnect Nearly all (99%) C-Suite executives are planning further GenAI investments over the next two years, with 67% of CEOs planning significant commitments. In parallel, 95% of CIOs and CTOs report that GenAI has already driven, or will drive, greater cybersecurity investments, with organizations ranking improved security as one of the top three business benefits realized from GenAI deployment in the last 12 months. Yet, even with this optimism, there is a notable disconnect between strategic ambitions and operational execution with nearly half of CISOs (45%) expressing negative sentiments toward GenAI adoption. More than half (54%) of CISOs say internal guidelines or policies on GenAI responsibility are unclear, yet only 20% of CEOs share the same concern – revealing a stark gap in executive alignment. Despite feeling cautious about the deployment of GenAI, security teams still acknowledge its business value. In fact, 81% of senior IT security leaders with negative sentiments still agree GenAI will boost efficiency and impact the bottom-line. Organizational operations not ready for GenAI NTT DATA's research further reveals a critical gap between leadership's vision and the capabilities of their teams. While 97% of CISOs identify as decision makers on GenAI, 69% acknowledge that their teams lack the necessary skills to work with the technology. In addition, only 38% of CISOs say their GenAI and cybersecurity strategies are aligned compared to 51% of CEOs. Adding to the complexity, 72% of organizations surveyed still lack a formal GenAI usage policy and just 24% of CISOs strongly agree that their organization has a robust framework for balancing risk with value creation. Legacy tech limiting GenAI adoption Beyond internal misalignment, 88% of security leaders said legacy infrastructure is greatly affecting business agility and GenAI readiness, with modernizing IoT, 5G and edge computing identified as essential for future progress. To navigate these obstacles, 64% of CISOs are prioritizing co-innovation with strategic IT partners rather than relying on standalone AI solutions. Notably, security leaders #1 top criteria when assessing GenAI technology partners is end-to-end GenAI service offerings. 'As organizations accelerate GenAI adoption, cybersecurity must be embedded from the outset to reinforce resilience. While CEOs champion innovation, ensuring seamless collaboration between cybersecurity and business strategy is critical to mitigating emerging risks,' said Sheetal Mehta, Senior Vice President and Global Head of Cybersecurity at NTT DATA, Inc. 'A secure and scalable approach to GenAI requires proactive alignment, modern infrastructure and trusted co-innovation to protect enterprises from emerging threats while unlocking AI's full potential.' 'Collaboration is highly valued by line-of-business leaders in their relationships with CISOs. However, disconnects remain, with gaps between the organization's desired risk posture and its current cybersecurity capabilities,' said Craig Robinson, Research Vice President, Security Services at IDC. 'While the use of GenAI clearly provides benefits to the enterprise, CISOs and Global Risk and Compliance leaders struggle to communicate the need for proper governance and guardrails, making alignment with business leaders essential for implementation.' Download the full report here , and visit our website to learn more about NTT DATA's AI services for cybersecurity. Methodology The report is based on insights from 2,300 senior GenAI decision-makers across 34 countries. 68% of respondents were from the C-suite, including CEOs, CISOs, CIOs, CTOs, CDOs, COOs, CCOs, CFOs, CHROs, and CSEs. 27% held Vice President, Head of, or Director-level roles, while 5% were senior managers or specialists. This research was independently conducted for NTT DATA by Jigsaw Research, a global strategic insight agency. About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at View source version on Disclaimer: The above press release comes to you under an arrangement with Business Wire. Business Upturn takes no editorial responsibility for the same. Ahmedabad Plane Crash
Business Wire
42 minutes ago
- Business Wire
SentinelOne Debuts as Launch Partner for New AWS Security Hub at re:Inforce 2025
MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)-- SentinelOne ® (NYSE: S), a global leader in AI-powered security, today announced that it is a launch partner for the new AWS Security Hub, unveiled at re:Inforce and available in preview to AWS customers beginning today. The announcement builds on a long-standing collaboration between the two companies to provide leading AI-powered cybersecurity solutions for customers running and scaling their businesses on AWS. AWS Security Hub helps customers identify their most critical security issues and respond quickly to reduce risks by correlating signals from multiple sources such as threat detection and vulnerability management. Acting as a security command center, it brings everything together into one place, providing a clearer picture of an organization's security status while eliminating the need to manually gather information from multiple security tools. As a launch partner, highly enriched and correlated data findings in the AWS Security Hub can be ingested into SentinelOne's Singularity Platform for AI-powered detection and response leveraging agentic AI capabilities in SentinelOne's Purple AI as well as automated security workflows with Hyperautomation. 'Working with AWS is one of the most valuable ways we plan to help customers meet their evolving security goals,' said Ric Smith, President of Product, Technology, and Operations, SentinelOne. 'As a launch partner for AWS Security Hub, our collaboration brings deep integrations that deliver the clarity, speed, and automation security teams need to defend complex cloud environments.' Through the collaboration, SentinelOne has developed integrations across more than 20 key AWS services, allowing organizations to simplify security operations, improve visibility, and stay ahead of emerging threats. As an AWS Partner, SentinelOne works closely with AWS to continually innovate, delivering new features that address today's most complex security challenges so customers can focus on driving their business forward, knowing their AWS workloads are protected. For more information on SentinelOne's AWS integrations, visit AWS Marketplace: SentinelOne. About SentinelOne SentinelOne is a leading AI-powered cybersecurity platform. Built on the first unified Data Lake, SentinelOne empowers the world to run securely by creating intelligent, data-driven systems that think for themselves, stay ahead of complexity and risk, and evolve on their own. Leading organizations—including Fortune 10, Fortune 500, and Global 2000 companies, as well as prominent governments—trust SentinelOne to Secure Tomorrow™. Learn more at
Yahoo
42 minutes ago
- Yahoo
OpenAI's $3 Billion Windsurf buy sparks Microsoft IP clash
OpenAI's $3 billion acquisition of coding startup Windsurf has reportedly strained its deep partnership with Microsoft (NASDAQ:MSFT) over access to AI intellectual property. According to a Wall Street Journal report, the deal terms give OpenAI pause about extending Microsoft's existing access to Windsurf's technology, even though Microsoft currently holds rights to all of OpenAI's IP under their multibillion-dollar investment agreement. The report says OpenAI doesn't want to grant Microsoft the same level of access to Windsurf's code. Warning! GuruFocus has detected 6 Warning Sign with MSFT. Both companies downplayed tensions, telling the WSJ they have a long-term, productive partnership and remain in talks optimistic we will continue to build together for years to come. The frictions come amid Microsoft's growing stake in OpenAIit initially invested $1 billion in 2019 and has since poured in roughly $13 billionand as OpenAI transitions to a public benefit corporation, where Microsoft is pushing for a larger equity share than OpenAI is willing to cede. Any wobble in the OpenAI-Microsoft alliance could ripple through the cloud and AI markets. Microsoft's exclusive rights to sell OpenAI's models via Azure and its preferred technology access have been a linchpin of both companies' cloud strategies. Scaling such partnerships without diluting competitive advantagesor investor returnswill test how Big Tech and AI startups navigate IP-sharing, governance and commercial incentives as they race to build next-gen AI services. This article first appeared on GuruFocus. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
