logo
Kuwait Airways ranked 20th among the world's best airlines in 2024

Kuwait Airways ranked 20th among the world's best airlines in 2024

Arab Times03-03-2025

KUWAIT CITY, March 3: Kuwait Airways has been ranked 20th among the top 109 airlines in the world and 5th in the Middle East, according to the annual report issued by the AirHelp website for the best and worst performing airlines in 2024. The airline achieved 88% in On-Time performance, 85% in customer opinions, 43% in claim processing, and a 72% score on the Air- Help website. The report was based on collecting the opinions of passengers from more than 54 countries around the world, rating airlines on five factors consisting of cabin crew service, aircraft comfort during travel, aircraft cleanliness, quality of food menus, and entertainment programs onboard during the period from beginning of January to end of October 2024.
Kuwait Airways Chairman, Captain Abdulmohsen Salem Al-Fagaan stated, 'Kuwait Airways is pleased to achieve 20th position globally and 5th in the Middle East among the best airlines for 2024. These results are the outcome of the success and tremendous efforts made by Kuwait Airways employees throughout the past year, particularly during the summer season of 2024. Their dedicatedeffortshave been key in enabling the company to achieve these distinguished positions worldwide.' Al-Fagaan explained that the report issued in 2023 did not include Kuwait Airways, emphasizing that the airline's presence in 2024 in this prominent position highlights the company's commitment to enhancing its operational system. He further noted that this achievement refl ects the improvements made in the quality of the company's overall performance, whether in terms of service, operations, technical capabilities, or through the exceptional dedication of the company's employees who work tirelessly around the clock to achieve these outstanding results. Al-Fagaan said, 'These positive results are just the beginning of developing the national carrier of the State of Kuwait and reaching the highest levels.
Our ambition is for Kuwait Airways to become the best among airlines and to occupy the first place in the world. This will be achieved, with the unwavering support the company receives from the political leadership, and with the dedication of the loyal employees of Kuwait Airways, and their determination to see their national carrier among ranks of leading airlines.' Al-Fagaan explained that Kuwait Airways, as the national carrier of the State of Kuwait, is proud of its role in enhancing the country's position on the global aviation map and contributing to its economic and social renaissance. He emphasized that the achievements of Kuwait Airways would not have been possible without the dedication and loyalty of its employees, who work tirelessly and diligently to provide the best services to valued customers and achieve the company's vision of leadership and excellence.
Al-Fagaan stressed that Kuwait Airways continues its distinguished approach of striving to achieve positive results, providing the best services, and offering innovative solutions and diverse options to meet the desires of its valued customers. He highlighted the company's commitment to reinforcing its role as a leading company in the region by continuously monitoring the latest methods and modern means to developing the work systems across all departments within the company. Al-Fagaan concluded his statement by emphasizing that Kuwait Airways continues to enhance its services and keep pace with developments in the aviation industry around the world, both in terms of passenger services and technological advancements. He pointed out that the company is focused on enhancing its technical and technological capabilities while expanding cooperation with national companies, which contributes to stimulating the economy in the State of Kuwait. This effort aligns with Kuwait Vision 2035, which aims to develop tourism and strengthen the national economy. This is in addition to striving to advance Kuwait Airways and elevating it to a level that meets the expectations of passengers of the national carrier of the State of Kuwait. It is worth noting that AirHelp is one of the reliable websites that aim to assist passengers around the world for compensation resulting in fl ight disruptions and lost baggage, in addition to evaluating the on-time performance and the data and performance of airlines in general.

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Gov't updates list, adds new things to rationed food items
Gov't updates list, adds new things to rationed food items

Arab Times

time8 hours ago

  • Arab Times

Gov't updates list, adds new things to rationed food items

KUWAIT CITY, June 11: The Ministry of Commerce and Industry has issued the updated list of rationed goods and subsidized prices for 2025, reports Al-Anba daily. The daily obtained a copy of the list that includes 110 items — an increase of six items compared to 2024, after the addition of 11 new products and the removal of five. Among the newly added items are nine milk varieties, including three types of goat milk for infants, now available at a subsidized price of KD1.600. The list also consists of five infant formula products, with four priced at 850 fils and one at 920 fils. In response to dietary needs, a lactose-free long-life milk was introduced at a reduced price of 126 fils per carton. Breakfast products also witnessed additions, as two cornflakes varieties were added this year- regular cornflakes at 775 fils and All-Bran at 915 fils. In contrast, the 2024 list witnessed the removal of three infant formula products, which were previously subsidized at prices ranging between KD2.175 and KD2.810; while frozen minced lamb and beef -- once sold at a reduced price of 450 fils per kilogram -- were excluded from the 2025 list. These adjustments refl the ministry's ongoing efforts to tailor the ration system to evolving consumer needs and ensure that the essential goods remain accessible at affordable prices.

Kuwait proud of ties with Africa: FM Al-Yahya
Kuwait proud of ties with Africa: FM Al-Yahya

Arab Times

time9 hours ago

  • Arab Times

Kuwait proud of ties with Africa: FM Al-Yahya

KUWAIT CITY, June 11: 'The relationship of Kuwait with countries in the African continent is deep and historic,' says Foreign Affairs Minister Abdullah Al- Yahya. Al-Yahya made the statement when he attended the annual Africa Day celebration, which was held at the invitation of ambassadors and heads of African diplomatic missions in the country. After expressing his sincere greetings on the occasion, Al-Yahya affirmed that Kuwait is keen on strengthening cooperation with the African countries. He said 'Kuwait takes pride in its distinguished cooperation with African countries, particularly through the Kuwait Fund for Arab Economic Development's infrastructure and vital development projects across the continent since its establishment in 1961. The private and government sectors, as well as the fund, continue to support our friends in the African continent.' Asked if there is a plan to expand diplomatic representation in the African continent, he disclosed 'we are studying all these matters. We may close some locations and open others.' Meanwhile, Ambassador of the Union of the Comoros to Kuwait Dr. Al-Arif Sayed Hassan delivered a speech on the occasion; stating 'it is a great honor for me to welcome you to this celebration, which is being organized as part of the Africa Day activities in the beautiful city of Kuwait, a source of hospitality and generosity, and a center of humanity.' Addressing Al-Yahya, Hassan stated 'you have always expressed your interest and care for the accredited diplomatic corps, and your presence among us today is a powerful testimony to your love and appreciation for Africa and its peoples.' He added 'Kuwait is writing its name in letters of gold on the brow of the African continent, which is working hard to consolidate and strengthen the relationship of Kuwait with African countries. This celebration of Africa Day in Kuwait is a good opportunity to strengthen these relations, which are characterized by sincere brotherhood and constructive cooperation between the two sides. This is manifested through the signing of bilateral agreements, exchange of visits and diplomatic missions, implementation of educational and cultural programs, support for development and humanitarian projects, exchange of expertise and competencies, and other aspects of bilateral cooperation. This is in addition to fruitful cooperation in the regional and international arenas in various fields; especially political, economic and cultural. All of this is thanks to the joint efforts of leaders, governments and peoples.' He also explained that 'in light of this dynamism, our countries need to rely on strong partners with successful experiences in the fields of development. From this perspective, we highly appreciate and value the efforts of Kuwait Fund for Arab Economic Development in its cooperation with 51 African countries and its remarkable initiatives to support the African economy through partnership with the African Development Bank. In conclusion, he said 'I take this opportunity to celebrate Africa Day; with the theme, 'African-Kuwaiti Cooperation within the Framework of Promoting Kuwaiti Investment in Africa for a Strategic Partnership', and to call on businesspersons and investors in Kuwait to support this development dynamic and explore the opportunities and guarantees available in the continent and its companies to serve mutual interests and reinforce profitable partnerships.' It is worth mentioning that an art exhibition was inaugurated on the sidelines of the Africa Day celebration, showcasing the creativity of African artists, in addition to folkloric musical performances by several African folk bands.

Returning pilgrims welcomed home at Kuwait International Airport
Returning pilgrims welcomed home at Kuwait International Airport

Kuwait Times

time18 hours ago

  • Kuwait Times

Returning pilgrims welcomed home at Kuwait International Airport

KUWAIT: Returning pilgrims receive a welcome gift bag upon arrival at Kuwait International Airport. — KUNA KUWAIT: Pilgrims returning to Kuwait after performing hajj were met with a smooth and well-organized arrival process at Kuwait International Airport on Monday, as national authorities and Kuwait Airways coordinated efforts to ensure comfort and efficiency. Speaking from Terminal 4, Chairman of Kuwait Airways Abdulmohsen Al-Fagaan reaffirmed the airline's commitment to offering a seamless travel experience for Hajj returnees. 'Our goal is to provide all possible comfort and ease for pilgrims returning from the holy sites,' he said, adding that flights arriving from Jeddah, Madinah, and Taif were handled under streamlined procedures designed specifically for this highlighted the close coordination between Kuwait Airways and various government bodies, including the Directorate General of Civil Aviation (DGCA), the Ministries of Interior and Health, and the General Administration of Customs. He credited the success of this year's Hajj operations to months of detailed planning and collaboration with hajj operators and supporting Airways, he noted, forms a dedicated committee each year to oversee hajj and umrah travel. This internal team works across departments to monitor flights, simplify procedures, and meet customer needs from check-in to arrival. 'It's all about delivering the best possible experience to our customers,' Al-Fagaan said. He extended thanks to Kuwait's leadership for facilitating support to Kuwaiti hajj campaigns and congratulated Saudi Arabia for the successful management of this year's pilgrimage season, noting that it was marked by safety, efficiency, and excellent organization. Also on Monday, President of the DGCA Sheikh Hamoud Mubarak Humoud Al-Sabah conducted an inspection tour of the airport to observe arrival operations. Accompanied by Acting Undersecretary of the Ministry of Interior, Major General Ali Al-Adwani, Sheikh Humoud praised the level of organization and the teamwork shown by airport staff and partner agencies. 'Our priority is to provide the best possible service to pilgrims,' he said in a statement to the Kuwait News Agency (KUNA). He emphasized that the welcoming process is the result of a comprehensive, multi-agency plan and the close integration of administrative and security bodies. Returning pilgrims expressed their appreciation for the warm reception and fast processing on arrival. Many praised the high level of coordination and services provided at Kuwait International Airport. — KUNA

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store