1st phase of integrated immigration system to be ready by year-end
Immigration Department director-general Datuk Zakaria Shaaban said it includes an Advanced Passenger Screening System (APSS), which is capable of assessing passenger profiles from their country of origin, including criminal history and visa status before they arrive in Malaysia.
He said three command centres, capable of monitoring all immigration-related activities in real time using AI, would also be established in Putrajaya, Kota Kinabalu and Kuching.
"As the system will integrate with other agencies, we will be able to monitor movements into the country more effectively, including at entry points and depots, as well as during enforcement actions on the ground.
"For example, if our officers are unable to determine a person's whereabouts, the command centre will assist them," he said during a visit to Media Prima Bhd today.
On a separate matter, he said the Refugee Registration Document (DPP) initiative was currently at the system procurement stage.
He said the department has the data on all refugees at its depots, which could be included in the registry once the system is ready.
Earlier, during an interview for the MHI, he said NIISe, which is based on AI and smart data integration, would enhance entry points with an autogate system that processes each traveller in just "three to four seconds".
In addition, the use of body cameras and AI-powered smart CCTVs enables real-time behavioural analysis, including detecting unusual interactions between travellers and officers, or potential abuse of power, he said.
He also said the department is employing chatbots and interactive automation to handle visa applications and travel document services.
"Digital systems such as MyVisa, eVisa, ePass, MyOnline Passport, MYXpats and others now incorporate automation elements that pave the way for AI integration."
Among the Media Prima leadership present were Media Prima Omnia chief operating officer Datuk Mohd Efendi Omar; Media Prima Television Networks group editor for News and Current Affairs (NCA) Azhari Muhidin; Media Prima Bhd group chief financial officer Rosli Sabarudin; and Media Prima Television Networks and Primeworks Studios chief executive officer Nini Yusof.
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