&w=3840&q=100)
Lava Blaze AMOLED 2 with MediaTek Dimensity 7060 launched: Price and specs
Lava Blaze AMOLED 2: Price and availability
6GB RAM + 128GB storage: Rs 13,499
Colours: Midnight Black and Feather White
The Lava Blaze AMOLED 2 will go on sale starting August 16 through Lava's retail outlets and ecommerce platform Amazon
Lava Blaze AMOLED 2: Details
The Lava Blaze AMOLED 2 sports a 6.67-inch Full HD+ AMOLED display with 120Hz refresh rate. The smartphone also has an in-display fingerprint sensor for biometric authentication. Blaze AMOLED 2 is powered by the MediaTek Dimensity 7060 chip, paired with 6GB of LPDDR5 RAM and 128GB of UFS 3.1 storage. The smartphone measures 7.55mm in thickness, which the company said makes it the slimmest in the segment.
The Lava Blaze AMOLED 2 sports a 50MP Sony IMX752 camera sensor on the back and an 8MP camera at the front for selfies, video calls, and more.
The smartphone packs a 5,000mAh battery with 33W wired charging support. The smartphone runs on Android 15 with the company claiming a bloatware-free and clean user interface. Lava has promised to deliver one software update (Android 16) and security updates for two years.
Lava Blaze AMOLED 2: Specifications
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Hindustan Times
an hour ago
- Hindustan Times
Independence Day 2025: Buildings across India light up in colours of tricolour
Government offices and monuments across the country glowed saffron, white and green on the eve of India's 79th Independence Day. India is celebrating its 79th Independence Day today with the theme Naya Bharat, reflecting the country's significant progress towards achieving the government's vision of Viksit Bharat by 2047. The Railway Station in Lucknow, Uttar Pradesh, lit up in colours of the Indian national flag on the eve of Independence Day 2025.(X/@RailMinIndia) The official programme will begin with Prime Minister Narendra Modi hoisting the national flag at the Red Fort in New Delhi. The ceremony, which will begin at 7:30am, will also see the prime minister deliver his speech from the Red Fort's ramparts, outlining the government's key priorities, accomplishments, and aspirations for the years ahead. India lights up in colours of the national flag On the evening of 14th August, buildings across the country lit up in colours of the national flag. India Post offices — from Delhi to Bengaluru — lit up to mark Independence Day 2025. The University of Hyderabad shared photographs that show its administration building lit up in colours of the Indian flag. 'The tricolour lights symbolize our pride, unity, and freedom. Let's celebrate the spirit of independence together!' it posted. Aerial footage from Bengaluru showed the Vidhan Soudha glowing In Bhubaneswar too, government buildings lit up on the eve of India's Independence Day. Google Doodle on Independence Day Search giant Google on Friday came up with a striking doodle that draws inspiration from the country's traditional tile designs, marking India's 79th Independence Day. The digital artwork ingeniously embeds themes emphasising India's achievements in space, cricket, chess, and cinema.
Time of India
an hour ago
- Time of India
Companies shift to human and AI approach for customer service
Tired of too many ads? Remove Ads Tired of too many ads? Remove Ads Tired of too many ads? Remove Ads Online platforms have been rapidly automating customer service using artificial intelligence to cut costs. Customers often get a drop-down list of options that does not address their query. Often, the cause of the call is not covered in the options,Simply put, most customers miss the human conducted a survey to understand the issues customers face when engaging with chatbots. Most complained that it either took time to resolve their queries or their issues were left to the survey, about 60% of the respondents who use major ecommerce and quick commerce platforms said that they would prefer talking to humans over AI chatbots for their order queries. About 20% said they were okay with chat bots. Over 75% of the respondents rated their AI support experience 3 or less on a scale of to industry experts, poor customer service, especially in the quick delivery segment, could push users away.'Customer service in segments such as food is very critical because of the urgency and need for accuracy,' said Naman Lahoty, partner at venture capital fund Stellaris Venture Partners . 'In a lifestyle category, the urgency to resolve a query is not as much.''Chatbots have been around for a long time now but most of them are extremely robotic and customers miss the human touch,' said Gaurav Agrawal, chief business officer of Exotel, which provides AI services to platforms such as Amazon, Flipkart and Meesho , quick commerce apps Instamart and Blinkit, and many new-age brands have all automated their customer support services for level 1 queries — usually on order details, status and frequently asked questions. For these brands, using bots at the first level is a practical approach, not just because it is cost-effective, but because of the sheer size of their user platforms that process millions of orders per day, it is pragmatic to automate repetitive customer service tasks to manage the volume of enquiries, especially during festive periods. Take ride-hailing platform Uber , for example. It handles millions of support requests annually across more than 15,000 cities and in over 50 languages.'If a platform's normal volume is 1,000 calls per day, during the Rakhi or Diwali season it could go up to 3,000 calls per day due to more orders,' explains Kopal Gupta, head of AI Labs & Velocity Pay at Velocity AI . 'Typically, companies will not hire people for just these phases, and customers could get a delay in response."According to industry experts, while automating customer service for repetitive questions or level 1 queries increases efficiency, human interaction is essential at level 2 and level 3 because of the complexity of the address this challenge, platforms and brands are increasingly experimenting with AI usage in their support system and hiring customer care executives who are AI India has been experimenting with AI-powered customer care to improve its service. 'I think we are starting to get a lot deeper into it,' said Samir Kumar, country manager for Amazon India, in a conversation with ET.'A chatbot is almost a commodity, right? But it's not about that. It's about whether we can use some of these tools to really make a difference for our customers because their interaction with AI has to be somewhat personal,' said Kumar. 'If customers have some challenges with service, I would rather have them talk to a person who can solve their problem.'Brands and platforms are slowly moving to generative AI chatbots trained on existing data on the platform as well as AI agents in vernacular languages to bring back the human element, according to Exotel's has been using technology to automate customer interactions for FAQs, fare adjustments, refunds and more and now it is using generative AI. "We are using Generative AI to further increase our coverage and improve conversational experiences to delight our customers," said Jayaram Valliyur, senior director of engineering, Velocity AI recently launched an AI-powered customer service platform called Vani AI. In just about three months from launch, over 80 direct-to-consumer brands have integrated Vani AI into their AI is an AI-enabled voice chatbot that can speak fluently in English, Hindi and other regional languages to help solve payment-related problems, OTP issues, return and exchange scheduling calls and more with the platform Meesho has a generative AI-powered voice bot that supports Hindi and English and distinguishes between casual affirmations such as 'yes', 'ji' and 'okay'. The bot had achieved 10% higher Customer Satisfaction (CSAT) scores, as of November for the human workforce in the segment has picked up in the past year while companies are focusing on making their AI chatbots better and adding AI the post-Covid world, between 2020 and 2021, job postings in the sector surged by 498%, and jobseeker interest rose by 1,400% as companies ramped up digital support, according to Bengaluru-based staffing company Quess Later, in 2022-2023, job postings in the customer care space fell 73.5% and candidate interest also dropped by 64.5% as offices started opening and repetitive work started getting automated in the in 2024-2025, hiring is picking up again, but with a shift in focus. 'India's BPO sector added 700,000 new jobs in the last year alone,' said Kapil Joshi, chief executive of IT hiring and staffing at Quess. 'We're seeing demand rise for digitally skilled customer support agents — those who can work alongside AI tools to manage complex, non-scripted queries.'Take Flipkart, for instance. While the platform is automating its customer care services, it is hiring for the segment with an AI focus.'Even as the customer experience landscape evolves, key competencies required in the customer support workforce are emotional intelligence and technical adaptiveness combined with learning agility,' said a Flipkart spokesperson, in response to ET's queries. 'Our focus is on developing adaptable talent that can rapidly respond to changing multi-modal needs of our customers and manage omnichannel support (voice/chat) seamlessly.'
Hindustan Times
an hour ago
- Hindustan Times
Smaller online brands face delivery challenges
If you are an avid online shopper buying not only from the established e-commerce marketplaces like Amazon, Flipkart and Myntra but also from new direct-to-consumer (D2C) brands in beauty, fashion and food, you may have experienced some service issues in the latter. At times orders placed on D2C sites get delayed or even returned without your knowledge. Often, a small-sized product is delivered in an unnecessarily oversized box and you end up cursing the brand for wastage. But it may not always be the brands' fault. The poor service could be a result of their logistics partners or shipping aggregators playing spoilsport, resorting to what the D2C eco-system calls 'dark patterns' in the business-to-business e-commerce space. Smaller online brands face delivery challenges Typically, in e-commerce 'dark patterns' refer to the tricks that digital platforms play on consumers misleading them into subscribing to a service, adding stuff to their shopping carts or not divulging hidden costs. But now D2C brands are calling out the 'dark patterns' they find in the opaque practices of their shipping partners leading to loss of brand equity and revenue. 'Malpractices in the logistics space are being called 'dark patterns' as they're subtly designed yet deliberately embedded features that prioritize aggregator profitability, often at the cost of brand trust, transparency, and margins,' explained Abhiroop Medhekar, co-founder and CEO of Velocity that offers fintech and data and analytics solutions to D2C brands. In a recent post on Linkedin, Jeevika Tyagi, co-founder of aastey, a women's athleisure label, said the hardest part of running a D2C brand is delivering the goods. Third-party logistics partners bleed the businesses, delivery agents lie about deliveries and escalate returns which affect margins, she wrote. This often results in the painstakingly acquired customers to turn away. Shipping and logistics have long been a pain point for D2C brands, agreed Yajurv Gupta, founder of AYA'S Jewellery. 'Weight discrepancies, high Return-to-Origin (RTO) rates, fake delivery attempts, inaccurate status updates and poor customer support directly eat into our margins,' he added. Many shipping aggregators focus on large-volume clients with dedicated account managers, leaving smaller brands with inconsistent service quality, Gupta said. 'Over time, this lack of prioritisation turns logistics from a growth driver into a growth bottleneck,' he added. India's e-commerce ecosystem currently has nearly a dozen active shipping aggregators though there's been consolidation in the past few years. Companies like Pickrr, Nimbuspost and Shipway got acquired by Shiprocket, Xpressbees and Unicommerce respectively. Six months ago, Velocity launched its own shipping platform Shipfast, which, Medhekar said, was built to challenge the opacity that has long plagued the shipping aggregation space. Jaffrey Thomas, partner, logistics and transport Infrastructure at PwC India, said the shipping logistics ecosystem faces structural challenges. 'Shipping aggregators often have limited control over the actual last-mile courier partners they have on board, which can lead to inconsistent service delivery.' 'Instances where orders are marked as 'delivery failed' without any attempt especially during peak seasons adversely affect customer experience. Additionally, the tiered platform fees with unclear add-ons further complicate cost predictability for emerging brands,' Thomas added. Weight-based overcharging is also common. If a shipping company charges ₹50 for a small box and ₹100 for a larger one, it will unnecessarily upgrade deliveries to the higher slab. Weight discrepancies alone can inflate a brand's monthly logistics costs by 10–15%, said Velocity's Medhekar. 'Fake non-delivery reports are more prevalent in smaller towns where delivery agents return parcels without actually trying to deliver them as it benefits the courier companies,' he added. These issues require a quick resolution to maintain the Indian e-tail market's growth momentum which is expected to reach $170–$190 billion by 2030, according to a report by Bain & Co. and Flipkart. In 2024, India had more than 270 million online shoppers and almost 60% of new customers since 2020 have come from Tier-3 and smaller cities, the report said.
