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Scotsman
10-07-2025
- General
- Scotsman
Energy expert lifts lid on Brits' top queries – including lost fuse boxes
Rustie Lee reveals how smart meter installers can help keep energy equipment safe at home | Ben Stevens/PinPep An electricity and gas expert has revealed the most common questions they get from their customers – from "where on earth is my fuse box?" to Brits being baffled by power cuts. Sign up to our daily newsletter Sign up Thank you for signing up! Did you know with a Digital Subscription to Edinburgh News, you can get unlimited access to the website including our premium content, as well as benefiting from fewer ads, loyalty rewards and much more. Learn More Sorry, there seem to be some issues. Please try again later. Submitting... Tom Hicks, who has been on the tools for eight years, is unlikely to be the only one after a survey of 4,000 adults found as many as one in 20 (six per cent) have no idea where their fuse box is. And 14 per cent aren't confident they know how it works either, even if they do know where it's located. Advertisement Hide Ad Advertisement Hide Ad He also regularly manages queries with households being completely stumped about where they can find their energy meter. And often finds himself fielding questions about why certain electrical items continuously trip out. When visiting properties, Tom often spots things that need attention, such as outdated wiring that should be replaced every 15 to 20 years, during a visual safety check he does when installing a smart meter. He advises that in a power cut you should first turn off all appliances, check your fuse box to see if the electricity has tripped, and if it hasn't, see if your neighbours have been affected too. Advertisement Hide Ad Advertisement Hide Ad Other common recommendations he has for people are to get boilers serviced every 12 months and to contact a gas safe boiler engineer if you see any fine sooting or abnormal marks on the surrounding walls. Tom's six months of intense training prior to installing smart meters are regularly tested, with customers relying on him for safety and energy saving advice. With 44 per cent of the adults polled relying on tradespeople when things go wrong, even for the simplest of tasks, for peace of mind that everything is safe (48 per cent) – or because they'll simply do a better job (65 per cent). Tom, who is working with Smart Energy GB to highlight the safety checks performed during smart meter installations, said: 'Safety should always be your number one priority when it comes to energy equipment at home. Advertisement Hide Ad Advertisement Hide Ad 'It's important to know what to look out for and make the most of the free checks and support available to households.' TV personality and chef Rustie Lee, also known for her time on Celebrity Super Spa and Celebrity Mastermind, has teamed up with Smart Energy GB to share her experience of getting work done in her home. | Ben Stevens/PinPep 'I get a free visual safety check when my smart meter is installed' The survey also found 26 per cent of adults are unsure where their stopcock can be found. While a third don't know how to turn off the electricity in their home and 49 per cent could not bleed a radiator. But it also emerged 13 per cent would 'never' start a DIY job they weren't already familiar with, with plumbers, electricians and gas safe engineers the tradesfolk most relied upon. Advertisement Hide Ad Advertisement Hide Ad And Gen Z are only second-most likely to watch a 'how to' posts on social media when tackling a new task (44 per cent), compared to 49 per cent of Millennials. While those aged 65+ who are responsible for maintaining their own homes were least likely to need to bring in a professional to finish a job they'd started themselves. But those aged 25-34 have typically had to do this three times in the last two years. The research, carried out via OnePoll, also revealed 62 per cent are unaware of the advice they could access via a free visual safety check of gas and electrical equipment, carried out by a qualified engineer with a smart meter installation. Advertisement Hide Ad Advertisement Hide Ad TV personality and chef Rustie Lee, also known for her time on Celebrity Super Spa and Celebrity Mastermind, has teamed up with Smart Energy GB to share her experience of getting work done in her home. Rustie said: 'I think I'm quite handy when it comes to fixing things at home and I'm proud to say I can rewire a plug! 'And like many people, I also rely on an expert to do some jobs properly. 'But energy meters are not something I've ever really thought about, because they just sit in a cupboard out of sight. Advertisement Hide Ad Advertisement Hide Ad 'Since I found out that I get a free visual safety check when my smart meter is installed, it's made me realise that the equipment I have is probably quite old. 'Which could well be the case for others too, so getting it checked is probably a good idea. 'Staying safe is important so I'm pleased to know I'll be getting a safety check to make sure the energy equipment I have at home is working as it should.' Tom Hicks, who has been on the tools for eight years, shares his top tips and what to watch out for when it comes to energy | Joel Chant Tom Hicks' top tips on what to watch out for and when to call an energy expert: Check your wiring - Wiring and fuse boxes should be replaced roughly every 15-20 years, but it's not uncommon to see 30, 40 or even 50-year-old equipment on the wall. Call in an expert if you see any signs of overheating, distress on cables, electrical installation, charring, melting or exposed live contacts. Look for soot - Boilers are an incredible piece of kit, but they can go wrong, even when serviced every 12 months. Not many people would know there is an issue unless the boiler physically stops working, but we look for fine 'sooting' or abnormal marks on the walls and flue that indicate signs of gas spillage If you see something that doesn't look right, call a Gas Safe boiler engineer. Meter movement - If you have an old analogue gas meter and the dials are moving when all the gas appliances in the house are turned off - even if very slowly over time - it can be a sign of a gas leak. We call it checking for creep. Anyone who has trouble accessing their meter can ask their energy supplier to send an engineer to read and check it. If you smell gas, especially if its continuously inside, call the National Gas Emergency Service immediately on 0800 111 999. Power cuts – If this happens, the first thing you should do is switch off appliances and if you can, check your fuse box to see if a fuse has tripped (turned off). If not, check if your neighbours still have their electricity. If they are also affected don't assume the experts have already been notified and give your Electricity Distribution Network Operator a call on 105. The sooner they know, the quicker they can help. Get a free visual safety check with a smart meter installation - Smart meters replace your old analogue gas and electricity meter and are great tools to help you manage your spending on energy. But they also come with a free visual safety check when they're installed. It's easy to request one, just contact your energy supplier, if you don't already have a smart meter.
Scotsman
10-07-2025
- General
- Scotsman
Energy expert lifts lid on Brits' top queries – including lost fuse boxes
Rustie Lee reveals how smart meter installers can help keep energy equipment safe at home | Ben Stevens/PinPep An electricity and gas expert has revealed the most common questions they get from their customers – from "where on earth is my fuse box?" to Brits being baffled by power cuts. Sign up to our daily newsletter – Regular news stories and round-ups from around Scotland direct to your inbox Sign up Thank you for signing up! Did you know with a Digital Subscription to The Scotsman, you can get unlimited access to the website including our premium content, as well as benefiting from fewer ads, loyalty rewards and much more. Learn More Sorry, there seem to be some issues. Please try again later. Submitting... Tom Hicks, who has been on the tools for eight years, is unlikely to be the only one after a survey of 4,000 adults found as many as one in 20 (six per cent) have no idea where their fuse box is. And 14 per cent aren't confident they know how it works either, even if they do know where it's located. Advertisement Hide Ad Advertisement Hide Ad He also regularly manages queries with households being completely stumped about where they can find their energy meter. And often finds himself fielding questions about why certain electrical items continuously trip out. When visiting properties, Tom often spots things that need attention, such as outdated wiring that should be replaced every 15 to 20 years, during a visual safety check he does when installing a smart meter. He advises that in a power cut you should first turn off all appliances, check your fuse box to see if the electricity has tripped, and if it hasn't, see if your neighbours have been affected too. Advertisement Hide Ad Advertisement Hide Ad Other common recommendations he has for people are to get boilers serviced every 12 months and to contact a gas safe boiler engineer if you see any fine sooting or abnormal marks on the surrounding walls. Tom's six months of intense training prior to installing smart meters are regularly tested, with customers relying on him for safety and energy saving advice. With 44 per cent of the adults polled relying on tradespeople when things go wrong, even for the simplest of tasks, for peace of mind that everything is safe (48 per cent) – or because they'll simply do a better job (65 per cent). Tom, who is working with Smart Energy GB to highlight the safety checks performed during smart meter installations, said: 'Safety should always be your number one priority when it comes to energy equipment at home. Advertisement Hide Ad Advertisement Hide Ad 'It's important to know what to look out for and make the most of the free checks and support available to households.' TV personality and chef Rustie Lee, also known for her time on Celebrity Super Spa and Celebrity Mastermind, has teamed up with Smart Energy GB to share her experience of getting work done in her home. | Ben Stevens/PinPep 'I get a free visual safety check when my smart meter is installed' The survey also found 26 per cent of adults are unsure where their stopcock can be found. While a third don't know how to turn off the electricity in their home and 49 per cent could not bleed a radiator. But it also emerged 13 per cent would 'never' start a DIY job they weren't already familiar with, with plumbers, electricians and gas safe engineers the tradesfolk most relied upon. Advertisement Hide Ad Advertisement Hide Ad And Gen Z are only second-most likely to watch a 'how to' posts on social media when tackling a new task (44 per cent), compared to 49 per cent of Millennials. While those aged 65+ who are responsible for maintaining their own homes were least likely to need to bring in a professional to finish a job they'd started themselves. But those aged 25-34 have typically had to do this three times in the last two years. The research, carried out via OnePoll, also revealed 62 per cent are unaware of the advice they could access via a free visual safety check of gas and electrical equipment, carried out by a qualified engineer with a smart meter installation. Advertisement Hide Ad Advertisement Hide Ad TV personality and chef Rustie Lee, also known for her time on Celebrity Super Spa and Celebrity Mastermind, has teamed up with Smart Energy GB to share her experience of getting work done in her home. Rustie said: 'I think I'm quite handy when it comes to fixing things at home and I'm proud to say I can rewire a plug! 'And like many people, I also rely on an expert to do some jobs properly. 'But energy meters are not something I've ever really thought about, because they just sit in a cupboard out of sight. Advertisement Hide Ad Advertisement Hide Ad 'Since I found out that I get a free visual safety check when my smart meter is installed, it's made me realise that the equipment I have is probably quite old. 'Which could well be the case for others too, so getting it checked is probably a good idea. 'Staying safe is important so I'm pleased to know I'll be getting a safety check to make sure the energy equipment I have at home is working as it should.' Tom Hicks, who has been on the tools for eight years, shares his top tips and what to watch out for when it comes to energy | Joel Chant Tom Hicks' top tips on what to watch out for and when to call an energy expert:
Wales Online
15-05-2025
- Entertainment
- Wales Online
TOWIE's James Argent breaks silence after fight with girlfriend on holiday in Spain
TOWIE's James Argent breaks silence after fight with girlfriend on holiday in Spain The former The Only Way Is Essex star had been holidaying on the Costa del Sol Nicoline Artursson and James Argent pictured together at an event (Image: Shane Anthony Sinclair, Getty Images ) James 'Arg' Argent was arrested in Spain after an altercation with his girlfriend Nicoline Artursson. The ex-TOWIE personality, aged 37, was taken into custody by the Spanish Civil Guard in Costa del Sol on Sunday, May 5, on suspicion of domestic violence. The Mirror reports that Argent admitted "mistreating" Nicoline at the Court of Violence Against Women in Fuengirolal. He was given a suspended prison sentence and is required to complete a "resocialisation course in the field of gender violence." He has reportedly been given a restraining order preventing him from contacting the former Miss Sweden winner. The Guardia Civil confirmed the arrest, stating: "We can confirm Mr Argent was arrested by 'Policia Local' of Mijas for an alleged crime of domestic violence on 5th May." James Argent gained fame as an original cast member on The Only Way Is Essex, featuring on the ITV show from 2010 to 2018. James Argent rose to fame for his role in 'The Only Way Is Essex' (Image: Getty Images ) Article continues below The singer has participated in various reality TV programmes, including Celebrity Super Spa, The Jump, Sugar Free Farm, and Celebs Go Dating. In 2014, Argent was temporarily suspended from TOWIE, subsequently attending rehab before rejoining the series. Speaking out for the first time since his arrest, Argent said: "I am devastated by what's happened." He told the Daily Mail that he hadn't relapsed, explaining: "I am still three years and four months clean and sober." Article continues below Speaking back in 2023, the reality star who works as a wedding singer, said: 'I battled with [drug addiction] for a number of years. But I've got through it and I'm doing alright. I'm doing well. I'm clean, sober, and I have been for a long time now.'
Daily Record
14-05-2025
- Entertainment
- Daily Record
James Argent breaks silence with six-word statement after attacking girlfriend
Former TOWIE star James Argent, 37, has spoken out for the first time after being arrested for attacking his girlfriend Nicoline Artursson. James Argent has broken his silence after attacking his girlfriend whilst the pair were on holiday. The former The Only Way Is Essex star had been holidaying on the Costa del Sol with girlfriend Nicoline Artursson when the incident took place. The 37-year-old was later arrested on suspicion of domestic violence by the Spanish Civil Guard and taken into custody on Sunday, May 5. Onlookers who witnessed the incident told the Mirror that they heard an "aggressive man yelling" while also "throwing objects" from the terrace of a nearby house. The reality star admitted to "mistreating" Nicoline in the Court of Violence Against Women in Fuengirola. He was given a suspended jail sentence and must carry out a "resocialisation course in the field of gender violence". He has reportedly been given a restraining order, preventing him from contacting his girlfriend. Speaking out for the first time since his arrest, Argent said: "I am devastated by what's happened." He went on to tell the Daily Mail that he hadn't relapsed, explaining: "I am still three years and four months clean and sober." When approached by the Mirror about the incident, a spokesperson for the Guardia Civil confirmed Argent's arrest. They said: "We can confirm Mr Argent was arrested by 'Policia Local' of Mijas for an alleged crime of domestic violence on 5th May." Meanwhile, an onlooker told the publication: "We were frightened by his shouts. We couldn't believe what we were seeing." They added that Nicoline "appeared to be physically and emotionally devastated." Nicoline's mother arrived at the scene to assist her daughter and the local police transported them both to a hospital. Arg is believed to be "remorseful about what happened but is insisting he never meant any harm," reports The Sun. Argent rose to fame as an original cast member on The Only Way Is Essex, appearing on the ITV series from 2010 until 2018. Over the years, Arg has taken part in a number of reality TV shows, including Celebrity Super Spa, The Jump, Sugar Free Farm and Celebs Go Dating. TOWIE suspended Argent from filming back in October 2014 when he failed a drug test. He later attended rehab before returning to the series. The reality TV star has regularly been an inpatient at centres due to his issues with drug addiction. Speaking in 2023, Argent said: 'I battled with [drug addiction] for a number of years. But I've got through it and I'm doing alright. I'm doing well. I'm clean, sober, and I have been for a long time now.' Argent, who also works as a wedding singer, underwent a sleeve gastrectomy procedure in April 2021, after his weight reached 27 stone. 'I had a bad relationship with food. I would either do no exercise at all and binge eat or I would starve myself and train three times a day,' told GB News two years on from the surgery. 'I was either morbidly obese or slim. I was constantly yo-yo ing .I now have a great relationship with food and with exercise and I have got the balance right. I am proud of what I have achieved.'
Daily Mirror
14-05-2025
- Entertainment
- Daily Mirror
TOWIE's James Argent breaks silence after attacking girlfriend in Spain
James Argent has spoken out after attacking his girlfriend while on holiday. The former The Only Way Is Essex star and Nicoline Artursson had been holidaying on the Costa del Sol when the attack took place. Argent, 37, was arrested on suspicion of domestic violence by the Spanish Civil Guard and taken into custody on Sunday, May 5. Onlookers who witnessed the incident had told the Mirror that they heard an "aggressive man yelling" while also "throwing objects" from the terrace of a nearby house. The reality star, who found fame on the ITVBe reality programme, admitted to "mistreating" Nicoline in the Court of Violence Against Women in Fuengirola. He was given a suspended jail sentence and must carry out a "resocialisation course in the field of gender violence". He has reportedly been given a restraining order, preventing him from contacting his girlfriend. Speaking out for the first time since his arrest, the wedding singer said: "I am devastated by what's happened." He went on to tell the Daily Mail that he hadn't relapsed, explaining: "I am still three years and four months clean and sober." When approached by the Mirror about the incident, a spokesperson for the Guardia Civil confirmed Argent's arrest. They said: "We can confirm Mr Argent was arrested by 'Policia Local' of Mijas for an alleged crime of domestic violence on 5th May." Meanwhile, an onlooker told the Mirror: "We were frightened by his shouts. We couldn't believe what we were seeing." They added that Nicole "appeared to be physically and emotionally devastated." Nicoline's mother arrived at the scene to assist her daughter and the local police transported them both to a hospital. Arg is believed to be "remorseful about what happened but is insisting he never meant any harm," reports The Sun. Argent rose to fame as an original cast member on The Only Way Is Essex, appearing on the ITV series from 2010 until 2018. Over the years, the 37-year-old singer has taken part in a number of reality TV shows, including Celebrity Super Spa, The Jump, Sugar Free Farm and Celebs Go Dating. TOWIE suspended Argent from filming in October 2014 when he failed a drug test. He later attended rehab before returning to the series. The reality TV star has regularly been an inpatient at centres due to his issues with drug addiction. Speaking in 2023, Argent said: 'I battled with [drug addiction] for a number of years. But I've got through it and I'm doing alright. I'm doing well. I'm clean, sober, and I have been for a long time now.' Argent, who also works as a wedding singer, underwent a sleeve gastrectomy procedure in April 2021, after his weight reached 27 stone. 'I had a bad relationship with food. I would either do no exercise at all and binge eat or I would starve myself and train three times a day,' told GB News two years on from the surgery. 'I was either morbidly obese or slim. I was constantly yo-yo ing .I now have a great relationship with food and with exercise and I have got the balance right. I am proud of what I have achieved.' *For confidential support, call the 24-hour National Domestic Abuse Freephone Helpline on 0808 2000 247 or visit If you or your family have lost a friend or family member through fatal domestic abuse, AAFDA (Advocacy After Fatal Domestic Abuse) can offer specialist and expert support and advocacy. For more info visit
