Latest news with #PrajaSamasyaParishkaraVedika
Hans India
22-07-2025
- Politics
- Hans India
Ensure timely redressal of grievances
Anantapur: Acting District Collector Shiv Narayan Sharma conducted the Praja Samasya Parishkara Vedika (Public Grievance Redressal System - PGRS) at the Revenue Bhavan in Anantapur Collectorate on Monday. Citizens from various mandals across the district submitted petitions addressing a wide range of issues. Alongside the Acting Collector, assistant collector Sachin Rahar, district revenue officer A Malola, forest settlement officer G Ramakrishna Reddy, special deputy collectors Tippenayak, Anand, Rammohan, Mallikarjunudu, and district agriculture Officer Umamaheswaramma were present to receive petitions. A total of 612 petitions were received during the programme. Speaking on the occasion, Collector Sharma directed officials to ensure qualitative and timely resolution of grievances. He emphasised that district-level officers from relevant departments must treat each grievance seriously, interact respectfully with petitioners, and ensure effective communication and resolution. He mentioned that monitoring is being done at the CMO (Chief Minister's Office) level, and each petition should be followed up with proper endorsements. He instructed that all applications must be carefully reviewed and resolved with speed, impartiality, and within stipulated timelines, avoiding unnecessary delays or backlogs beyond SLA (Service Level Agreement). Field-level inquiries should be conducted at the mandal level, and petitioners must be given proper receipts and timely feedback on the status of their grievances. Every complaint must be endorsed, and officials must prevent situations where complaints go unacknowledged. The Collector further advised revenue divisional officers, municipal commissioners, tahsildars and MPDOs to focus on petitions under their jurisdiction and resolve them quickly. He also called for swift response to issues routed through the CMO, MPs, MLCs and MLAs. In addition to PGRS, he urged for acceleration of land acquisition, revenue services and resurvey work across villages. Pending tasks under P-4 guidelines must be fully reported and addressed promptly. District revenue officer Malola, during the meeting, highlighted the need for vigilance during the monsoon season to prevent the spread of seasonal diseases. She called on officials from departments such as Municipal Administration, RWS, Panchayat Raj, Medical & Health, Revenue, Police, Disaster Management, and Electricity to take proactive preventive measures. Officials were instructed to prevent leakages in pipelines, ensure water purity, avoid stagnation, and maintain hygiene by using chlorine, bleaching powder and regular spraying in sensitive areas. Several senior officials attended the programme, including: ZP CEO Shiva Shankar, CPO Ashok Kumar, DPO Nagaraju Naidu, DRDA PD Shailaja, DMHO Dr E B Devi, District Sainik Welfare Officer P Thimmappa, RWS SE Suresh, Housing PD Shailaja, DTC Veerraju, DMWO Ramasubbareddy, Survey AD Rupal Nayak, Section Superintendents Yugeshwari Devi, Vasanthalatha, Riazuddin,PGRS tahsildar Vanishree, Mandal, district and constituency-level officials from various departments.
Hans India
03-06-2025
- Politics
- Hans India
Collector calls for timely resolution of public grievances
Gooty: District Collector Dr Vinod Kumar V on Monday directed officials to resolve all PGRS (Public Grievances Redressal System) petitions within the stipulated time. Addressing the grievances at the 'Praja Samasya Parishkara Vedika' held at Vasudha Function Hall in Gooty town, the Collector personally received 490 petitions from the public and stressed that officers at all levels—including village and mandal officials—must act sincerely and promptly. He warned that action would be taken against negligent officers if unresolved grievances were brought to his notice during field visits. Aadhar-linked tracking has been introduced to avoid duplicate petitions, and officials were instructed to thoroughly review past unresolved issues. He also emphasized inter-departmental coordination by making phone numbers of concerned officials accessible for better petition handling. The Collector, along with other district officials including Joint Collector Shiv Narayan Sharma, DRO A Malola, and various departmental heads, participated in the event. On this occasion, TB Mukt Bharat campaign posters and pamphlets were also released.
Hans India
27-05-2025
- Politics
- Hans India
Resolve PGRS petitions at field level
Tadipatri: District Collector Dr Vinod Kumar V on Monday instructed officials to visit the field and address petitions submitted through the Public Grievance Redressal System (PGRS). The directive came during the 'Praja Samasya Parishkara Vedika' (Public Grievance Redressal Programme) held at the municipal office meeting hall in Tadipatri on Monday. The Collector, along with Tadipatri MLA JC Asmith Reddy, personally received petitions from the public. Officials including Joint Collector Shiv Narayan Sharma, DRO A Malola, Forest Settlement Officer G Ramakrishna Reddy, Deputy Collectors Rammohan and Mallikarjuna, and various department heads participated in the programme. A total of 364 petitions were received. Speaking at the event, Collector Dr Vinod Kumar emphasized that officials must not only resolve petitions but also conduct field inspections for accurate solutions. He noted that 70-80% of the petiti pal issues. The Collector mentioned that petitions received during his field visits and at his chamber in the district headquarters are also forwarded to the PGRS Tehsildar. A new system is now in place to identify repeated petitions using the Aadhaar number of applicants, with prior submissions being tracked via pink paper printouts. He further instructed that district officials must visit the field at least once a week and provide high-quality solutions. PGRS endorsements must be issued and uploaded on the PGRS website. These should then be printed, posted, and shared via WhatsApp to applicants and relevant village-level officials. Only frequently used phone numbers should be collected at the time of petition submission. During the event, local journalists submitted a petition to the Collector requesting the establishment of a Press Club in Tadipatri, allocation of housing plots, and free education for their children. Prominent attendees included Anantapur RDO Keshava Naidu, ZP Deputy CEORamasubbaiah, DCO Arunakumari, RTC RM Sumanth, DM&HO Dr. E.B. Devi, PD Housing Shailaja, CPO Ashok Kumar, Survey AD Rupal Naik, and officials from various departments such as Health, Revenue, Education, ICDS, DWMA, Mines, BC Welfare, andMunicipal Administration.
New Indian Express
26-04-2025
- New Indian Express
Strengthen law enforcement to ensure peace: Andhra SP Kanchi Srinivasa
GUNTUR: Palnadu District SP Kanchi Srinivasa Rao convened a crime review meeting with police officers, issuing key directives to strengthen law enforcement, expedite case investigations, and enhance public interaction. He instructed officers to systematically clear pending cases and handle complaints—particularly those involving women and children—with urgency, empathy, and respect. The presence of female officers during gender-sensitive inquiries was made mandatory to ensure a more sensitive approach. SP Rao stressed prompt resolution of complaints received through the Praja Samasya Parishkara Vedika, with proper documentation. He directed officers to prioritize and conclude investigations related to POCSO, crimes against women, road accidents, property offenses, and missing persons efficiently, ensuring timely charge-sheet filing. To improve road safety, police stations were asked to conduct awareness drives and install speed breakers, signboards, and STOP boards in accident-prone zones. He called for vigilant monitoring of repeat offenders, rowdies, and public drinking, along with daily enforcement drives.
