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PGRS services extended to mandal, divisional, and municipal levels

PGRS services extended to mandal, divisional, and municipal levels

The Hindu3 days ago
The State government has extended the services of the Public Grievance Redressal System (PGRS) to the mandal, divisional, and municipal levels from Monday (August 11, 2025) to make grievance redressal faster and more accessible to the public, Eluru District Collector K. Vetriselvi said.
The Collector on Sunday (August 10, 2025) said that in addition to the existing district-level programme, the PGRS will now be decentralised, enabling citizens to submit their grievances directly at their nearest Mandal Office, Divisional Office, or Municipal Office.
At the district level, the PGRS programme will be held as usual at the Godavari Conference Hall, Collectorate, from 10 a.m. Citizens can also submit grievances online from home through the official government website: https://meekosam.ap.gov.in
For grievance registration, status tracking, and related information, citizens may call the toll-free helpline 1100.
The Collector said that this system would ensure that the issues of the public reach the concerned authorities immediately and are resolved on time. She urged citizens to take full advantage of this opportunity.
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