eClerx Recognized as a Leader in Everest Group's Financial Crime & Compliance Operations Services PEAK Matrix® 2025
eClerx brings a modular Compliance Manager platform, agentic automation capabilities, and a globally distributed delivery presence. Its focus on staff certification and operational continuity further supports its positioning as a Leader.
Everest Group's PEAK Matrix® provides a comprehensive evaluation of leading financial crime and compliance (FCC) service providers, analyzing the competitive landscape and assessing each provider's key strengths and limitations. These trusted, unbiased evaluations analyze key factors such as vision, capabilities, talent availability, market impact, and cost – making them a go-to resource for leading enterprises worldwide. Providers also rely on the PEAK Matrix® to benchmark their offerings against peers and refine their strategies.
'As enterprises seek modular and scalable FCC operations, providers with configurable workflows and workforce maturity are increasingly being favored,' said Dheeraj Maken, Practice Director, Everest Group. 'eClerx brings a modular Compliance Manager platform, agentic automation capabilities, and a globally distributed delivery presence. Its focus on staff certification and operational continuity further supports its positioning as a Leader in our Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025.'
The report highlighted several of eClerx's key strengths, including:
Proprietary compliance solutions: eClerx has developed a modular Compliance Manager platform with configurable workflows that support a wide range of FCC operations, that include solutions integrating automation, Generative AI, and NLP-powered tools for client/vendor onboarding, document digitization, and screening to help reduce compliance risks.
AI and agentic automation at scale: eClerx has facilitated the implementation of WorkFusion's Digital Worker Evelyn to drive intelligent automation in FCC operations, streamlining repetitive tasks and improving operational efficiency.
Highly skilled, scalable workforce: With 100% of FCC staff internally certified, an average experience of over five years, and a 25% flex capacity, eClerx ensures consistent service quality, rapid scale-up, and adaptability in managing compliance demand volatility.
Geographically diversified delivery network: With delivery hubs across six continents, eClerx offers hybrid, regionally optimized compliance support, enhancing both risk coverage and operational resilience. This network includes the FCC CoE in Fayetteville, North Carolina, which provides high-quality onshore FCC support and partners with the transitioning military community for domain expertise and agile regulatory support.
eClerx offers a comprehensive suite of compliance support, ranging from Know Your Customer (KYC), Anti-Money Laundering (AML), Anti-Bribery and Corruption, Fraud detection and prevention, and regulatory reporting services. Its robust and dedicated solutions offer unprecedented scalability, offering no fixed platforms or subscription costs and fast ramp-up times to ensure clients only pay for the services and headcounts they need.
'It is an incredible accomplishment for Everest Group to recognize eClerx as a Leader within the FCC sector,' said Abhineet Jain, Head of Financial Crime Compliance Practice, eClerx. 'Over the past two decades, we've helped leading global financial institutions transform their KYC and AML operations and technology ecosystem, and to have our efforts highlighted by a prestigious institution like Everest is an honor. As we continue to invest in our Compliance Manager CLM Solution and expand our FCC Centers of Excellence globally, we are more dedicated than ever to ensure our clients receive the support they need to curb financial crime and better meet the evolving regulatory demands.'
Click here to know more about how eClerx helps manage compliance and regulatory risks for 9 of the top 20 global financial institutions.
Disclaimer
Licensed extracts taken from Everest Group's PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
About eClerx
eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 20,000 people across Australia, Canada, France, Germany, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.
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