Ministry of Energy and Infrastructure Launches Initiatives to Support Senior Citizens
The Ministry of Energy and Infrastructure (MoEI) has unveiled a new suite of initiatives titled We Are Your Support to enhance services and improve the quality of life for senior citizens and residents across the UAE.
Launched as part of the Year of the Community , the initiative introduces integrated and personalised services aimed at reinforcing the status, stability, and well-being of the elderly population. Key components include the National Housing Specifications Guide for Senior Citizens, free housing designs via the 'Darak' platform, and voluntary engineering consultations under the 'Aounkom' programme.
To ensure seamless access to these services, the Ministry has deployed dedicated advisors at service centres in Dubai, Sharjah, Ras Al Khaimah, and Fujairah. Selected for their communication skills and cultural fluency, these advisors provide specialised support tailored to the needs of senior citizens.
The initiative also offers gender-sensitive solutions. Women can now complete transactions from home through the 'Leen Babek' service, while men benefit from priority parking, smart service desks, and personalised follow-ups. Additionally, the 'Golden Counter' prioritises elderly visitors at all participating service centres.
Workshops have been introduced to help senior citizens become more familiar with digital services, with direct assistance available when needed.
Sharif Al Olama, Under-Secretary for Energy and Petroleum Affairs at MoEI, described the initiative as a reflection of the UAE leadership's vision for inclusive and human-centred services. 'Serving the elderly is a privilege and a gesture of gratitude,'
he said. 'This initiative is a model of care and empowerment aligned with our commitment to deliver proactive, seamless, and people-focused services.'
News Source: Emirates News Agency
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